Galaxie Floor Stores

Reviews

• JB

  Jay Blake

  Oct 2, 2025
  5.0
  Galaxie and the Bloomington staff helped us work through the difficult task of remodeling a 40 year old townhome. Their expert help made the process better.
• JH

  Jeremy Hussey

  Jul 10, 2025
  5.0
  Our company has been working with Galaxie for number of years now. Tracy and Josh have been phenomenal to work with and their installer have been great as well! I highly recommend them!
• MW

  Marcia Wilkinson

  Oct 2, 2024
  5.0
  We have worked with Galaxie Floors for several projects. Hardwood floors, carpeting and now a new product called “Luxury Vinyl Plank also known as LVP. The floor transformed the room. We used it to go over an old, tired looking ceramic tile floor that looked dated. The new floor looks stunning and luxurious. The amazing thing is we didn’t have to rip up the old tile floor to install. Galaxie just smoothed out the tile floor with some sort of primer and applied the new flooring over it. It’s smooth and looks like real wood. The owner, Tim, came to take measurements, my sales person Paige, was awesome in helping to pick the correct product and the installer was great. The floor took about two weeks to order and they installed it right away. I’d highly recommend using this flooring company. They are top notch and have great products as well as excellent customer service.
• VH

  Vicki Hansen

  Jan 19, 2023
  1.0
  I purchased carpet from Galaxie Floor Store and had it installed on 4/24/20. I purchased a higher priced carpet because I was told it was a better quality carpet and would last longer. Not true in my case. Within a year the carpet was worn and matted down. At that time I called Galaxie and told them the carpet I had for over 30 years looked better than the carpet they installed less than a year ago. I questioned if there was any type of protector put on the carpet for stains because it looked so bad. I live alone so there was not much traffic on this carpet either. I was told to have the carpet cleaned then send them pictures of the carpet. The problem was this was during all the restrictions for covid so I had to clean it myself. I sent them pictures as they requested of my still matted down and worn carpet. They insisted that I have it professionally cleaned so when I could I did have if professionally cleaned but Galaxie failed to tell me my warrenty period had already ended until after I paid another $430 to have this carpet cleaned. My question was why didn’t they tell me this before they insisted I had to have it professionally cleaned to be covered by the warrenty. The latest is now Galaxy is telling me that by me shampooing my carpet myself it caused my carpet problems and won’t reimburse any monies back to me. It’s very disappointing that since this carpet was looking bad within a year of installation and I notified them at that time they will do nothing for me. Also I am a second time customer of Galaxie but definitely won’t be a third time customer
• BT

  B Taylor

  Apr 5, 2022
  5.0
  We have always had a fantastic experience here— we will keep coming back!

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