Business Details
About
Water Softening Equipment Supplier
"Service is Our Specialty" - Douglas Water specializes in water treatment systems, water softening, water purification, iron & odor removal, arsenic reduction, drinking water systems, water delivery, salt delivery, service repair and we're #1 in customer satisfaction.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Douglas Water Conditioning
7234 Cooley Lake Rd., Waterford Township, MI
48327, United States
Hours
Reviews
4.9
398 reviews
5 stars
372
4 stars
13
3 stars3
2 stars3
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional service provided by Douglas Water Conditioning staff.
Installation Quality
Many reviews highlighted the quick, efficient, and clean installation process, with technicians taking care to explain the systems and answer questions.
Pricing
Douglas Water Conditioning was frequently noted for offering competitive pricing and honest assessments without pressure to upsell.
Product Effectiveness
Customers reported significant improvements in water quality after installation, with many expressing satisfaction with their new systems.
Long-term Trust
Several long-term customers expressed loyalty to Douglas Water Conditioning, citing consistent quality of service over many years.
- MMMC MC3 days ago5.0Jason was nice enough to come out to explain a few issues we had going on. Took time to explain the proper procedures for the pre filter, and even deduced our well tank bladder was burst. No trying to sell me anything, only an education moment. When I do need a new softner system, Douglas will be my first call! Thank you Jason
- ADArunshankar Muruga DhandayuthapanyNov 14, 20251.0Called for an enquiry, they scheduled a visit without confirming. Entered my house without my permission as I had painters, made wrong settings to my conditioner. I was wondering for a year about the change until they called me to pay for the service which I never requested. Horrible company!
- RKRyan KaneOct 22, 20255.0Douglas installed a new water purification system recently at our home. They did an excellent job, were able to explain how to use the system after installation and their prices are outstanding. I highly recommend Douglas.
- MCMadison CrazeOct 21, 20255.0The best company I’ve had experience with since moving to the area! I needed a new water tank and reverse osmosis system. They were at my house within 72 hours. Texting communication was a bonus (given the hours I work). Prompt responses, honest answers, and great service! These guys are the best!
- SRSteven RobertOct 17, 20255.0Douglas is the best! They are all honest and aren’t looking to charge more money than required for a repair. Jason came out and replaced my iron filter which works wonders. Highly recommend to anyone looking for an honest business.
Frequently Asked Questions About Douglas Water Conditioning
What water treatment services does Douglas Water Conditioning specialize in?
Douglas Water Conditioning specializes in water treatment systems, water softening, water purification, iron and odor removal, arsenic reduction, and service repair. They also offer water and salt delivery.
What are the business hours of Douglas Water Conditioning?
Douglas Water Conditioning is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and is closed on Sundays.
What types of pickup and delivery services are available at Douglas Water Conditioning?
Douglas Water Conditioning offers in-store pickup, curbside pickup, and delivery services for their products and water treatment supplies.
Where is Douglas Water Conditioning located?
Douglas Water Conditioning is located at 7234 Cooley Lake Rd., Waterford Township, MI 48327, USA.
Which cities are included in Douglas Water Conditioning's service area?
Douglas Water Conditioning provides services in Waterford, MI; Fenton, MI; and Traverse City, MI.
What payment options does Douglas Water Conditioning accept?
Douglas Water Conditioning accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Can you name some nearby places of interest around Douglas Water Conditioning?
Nearby places include Hair Express (hair salon), White's Gun Shop (sporting goods), The Fluffery (pet groomer), Dick's Lawn Equipment Center (nursery and gardening), and Windmill Market (grocery and convenience store).
How can nearby businesses like Hair Express and The Fluffery complement a visit to Douglas Water Conditioning?
Customers visiting Douglas Water Conditioning can also access nearby services such as Hair Express for beauty needs or The Fluffery for pet grooming, making it convenient to combine errands in one trip.
Are there leisure or dining options close to Douglas Water Conditioning?
Yes, nearby dining options include Green Apple Cooley Lake (American restaurant), Fred's Diner, and Boris's Deli, ideal for grabbing a meal before or after your visit.
What associations is Douglas Water Conditioning a member of?
Douglas Water Conditioning is associated with the Fenton Chamber of Commerce, Traverse City Chamber of Commerce, Clarkston Chamber of Commerce, Traverse City Home Builders Association, and the Waterford Chamber of Commerce.