Certified by Douglas Water Conditioning • Apr 26, 2026
Water Softening Equipment Supplier
"Service is Our Specialty" - Douglas Water specializes in water treatment systems, water softening, water purification, iron & odor removal, arsenic reduction, drinking water systems, water delivery, salt delivery, service repair and we're #1 in customer satisfaction.
Details
DeliveryAvailable
Curbside pickupAvailable
Location
Certified by Douglas Water Conditioning • Apr 26, 2026
Certified by Douglas Water Conditioning • Apr 26, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed
Reviews
4.9
467 reviews
5 stars
395
4 stars
15
3 stars3
2 stars3
1 star
7
TQ
Tiffany Quinlan
Apr 23, 2026
5.0
Jared came out to the house to replace an old tank in the basement. He was very professional, knowledgeable, and helpful!
MP
Matthew Payne
Apr 21, 2026
5.0
Tony did an excellent job installing our water softener and met all of our requests and expectations. Sean did an excellent job of explaining the products and ensured excellent customer service.
MB
Mike B
Mar 31, 2026
4.0
My softener died and I reached out to Douglas. They responded quickly and explained to me why I needed another unit. I got on their schedule, again, quickly and the service of installation was done professionally. After ~2 months the unit is working as it should and no more rust in the shower or toilets! My only reason for a 4 of 5 is (1) I got a refurbished unit for what I paid and (2) the controller head is made of "flimsy" plastic in that when you depress the buttons it appears cheaply made.
I still feel I made the right decision.
ML
Melissa Lanning
Mar 27, 2026
5.0
Had an estimate done while doing a free inspection. We were basically lucky the softener was even still working so if course it broke about a month later. Called them back to use the estimate but ended up with a bigger problem when the old softeners bypass valve wasn't working. So it was no water to the house or constantly be essentially running a faucet since the valve wouldn't close. They managed to get a tech out the next day, a Saturday morning, to install a new softener with working bypass valve. So grateful a tech wanted the Saturday pay so we could have our water on! Been working great ever since!
LH
Lynda Henderson
Mar 10, 2026
5.0
Douglas Water Conditioning installed our reverse osmosis system and water softener and did an excellent job. They were professional, and completed the installation in a timely manner. We couldn’t be happier. I would strongly recommend them!
Frequently Asked Questions About Douglas Water Conditioning
What water treatment services does Douglas Water Conditioning specialize in?
Douglas Water Conditioning specializes in water treatment systems, water softening, water purification, iron and odor removal, arsenic reduction, and service repair. They also offer water and salt delivery.
What are the business hours of Douglas Water Conditioning?
Douglas Water Conditioning is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and is closed on Sundays.
What types of pickup and delivery services are available at Douglas Water Conditioning?
Douglas Water Conditioning offers in-store pickup, curbside pickup, and delivery services for their products and water treatment supplies.
Where is Douglas Water Conditioning located?
Douglas Water Conditioning is located at 7234 Cooley Lake Rd., Waterford Township, MI 48327, USA.
Which cities are included in Douglas Water Conditioning's service area?
Douglas Water Conditioning provides services in Waterford, MI; Fenton, MI; and Traverse City, MI.
What payment options does Douglas Water Conditioning accept?
Douglas Water Conditioning accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Can you name some nearby places of interest around Douglas Water Conditioning?
Nearby places include Hair Express (hair salon), White's Gun Shop (sporting goods), The Fluffery (pet groomer), Dick's Lawn Equipment Center (nursery and gardening), and Windmill Market (grocery and convenience store).
How can nearby businesses like Hair Express and The Fluffery complement a visit to Douglas Water Conditioning?
Customers visiting Douglas Water Conditioning can also access nearby services such as Hair Express for beauty needs or The Fluffery for pet grooming, making it convenient to combine errands in one trip.
Are there leisure or dining options close to Douglas Water Conditioning?
Yes, nearby dining options include Green Apple Cooley Lake (American restaurant), Fred's Diner, and Boris's Deli, ideal for grabbing a meal before or after your visit.
What associations is Douglas Water Conditioning a member of?
Douglas Water Conditioning is associated with the Fenton Chamber of Commerce, Traverse City Chamber of Commerce, Clarkston Chamber of Commerce, Traverse City Home Builders Association, and the Waterford Chamber of Commerce.
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