Richards Sewer and Septic Service Inc provides drain cleaning, septic pump cleaning, grease trap services, and septic services, to the Kalamazoo, MI area.
Just before closing on our sale we found out or drain field was at the end of it's life. Inspector recommended this company. They came out and bid $8000-$10000 so at closing we set aside one and a half times that amount because we told the buyers we would pay for it.
Days later while pulling the permit with the county representative (who the county sent out some inexperienced kid with a degree) plans changed to a mound system and they re-bid at $27500!
I was ticked that they underbid it in my opinion to get the job. I told Richard's not to start and needed to get other bids. He came back and tried to bill me $1000, $480 for the permit of (which I owed and paid) and an additional $520 because the county requested he take a small scoop of dirt with a small excavator (which they didn't fill and tore out underground electricity running to the shed.
I ended up getting two more bids from reputable companies. One for $4000 less and one for $7300 less!
Long story short, we hired the company with the lowest bid. SHOP AROUND AND DON'T GET BULLIED!
BA
Bev Arndt
Jan 10, 2025
5.0
We had a problem at our church today (1/10/25) Richards worked late to get us taken care of today. They not only took care of our issue in a friendly and personable mannor, they also provided useful information on our system. Thanks so much for rescueing us in our time of need!
JP
Justin Popp
Dec 21, 2023
5.0
Prompt with upfront pricing couldn't ask for more.
GB
Garrett Blanchard
Jun 24, 2019
1.0
Unfortunately I have to give 1 star to even write a review. This company is terrible will not ever use and recommend you dont either. Horrible customer service and people skills and do not back up their own work. Had to have a pump replaced that they installed. Pump went bad because it was not installed correctly by them from the start. Now they do not want to back their work. Guess who's stuck paying the bill for another company to do the job correctly... what happend to company's standing behind there work and when something is not right making it right. All I can say is if you ever have to try and deal with either of these 2 individuals good luck they will feed you a line as big as their truck about how good they are and how long they have been doing this.
Frequently Asked Questions About Richards Sewer and Septic Service Inc
What areas do you serve?
Richards Sewer and Septic Service provides septic and drain cleaning services in Kalamazoo and the neighboring areas within Michigan.
Do you offer emergency septic services?
Yes, we provide emergency septic services for urgent system issues that require immediate attention.
Can I get a free estimate for septic system installation?
Yes, we offer complimentary estimates for the installation of new septic systems.
What types of septic services do you provide?
Our services encompass septic system installation, septic tank pumping, and drain cleaning.
How long has Richards Sewer and Septic Service been in business?
Since 1962, we have been providing reliable and professional septic solutions to our community.
What areas do Richards Sewer and Septic Service Inc serve?
Richards Sewer and Septic Service provides septic and drain cleaning services in Kalamazoo and the neighboring areas within Michigan.
Does Richards Sewer and Septic Service offer emergency septic services?
Yes, emergency septic services are available for urgent system issues requiring immediate attention.
Can I get a free estimate for septic system installation?
Yes, complimentary estimates are offered for the installation of new septic systems.
What types of septic services are provided?
Services include septic system installation, septic tank pumping, drain cleaning, sewer line replacement and repair, and grease trap services.
When is Richards Sewer and Septic Service Inc open?
The business operates from Monday to Friday, 8:00 AM to 5:00 PM, and is closed on weekends except for emergencies.
What payment options does Richards Sewer and Septic Service accept?
They accept cash, check, Discover, MasterCard, and Visa.
Where is Richards Sewer and Septic Service Inc located?
The address is 5556 E V Ave., Vicksburg, MI 49097, USA.
What nearby automotive services can help customers visiting Richards Sewer and Septic Service?
Nearby automotive services include BP gas stations, Vicksburg Auto Body, and Rides By Rick automotive repair, which can assist customers with vehicle needs during their visit.
Are there any local attractions near Richards Sewer and Septic Service to visit?
Customers can explore the Vicksburg Recreation Area, Vicksburg Historic Village, and the Vicksburg Trail before or after their visit for outdoor activities and local history.
Which nearby businesses offer complementary services to Richards Sewer and Septic Service?
Nearby businesses like Cal Manufacturing (hardware and building supplies), AAA Renovations (contracting), and South County Community Services may provide complementary or supportive services.