Business Details
About
Flooring Store
Superb Flooring & Design has a long history as a full-service flooring specialty store serving all of southeast Michigan. We are proud of our excellent reputation among all our customers, from high-end production home builders to developers, contractors, architects, designers, and beyond.
We have earned our reputation by always providing the best service, the finest products, and a fair price. We bring professionalism to every client we serve – no matter the jo
Location
Hours
Reviews
4.5
62 reviews
5 stars
53
4 stars
1
3 stars
2
2 stars
1
1 star
5
- BNB NAug 13, 20252.0I had this company install LVT tile at the end of June. They did not have the threshold strips and said they’d be back to install. (As a sidenote, they left a little over two boxes in my main hallway instead of asking me where they should be placed). One month later, after the initial installation, the company requested final payment. I told them the threshold had not been taken care of so they sent someone out. Unfortunately, he wasn’t able to due to carpet issues. I waited two more weeks for the job to be completed. Now I can’t close my pocket door from my kitchen to hall without damaging the carpet. This is because the new flooring was installed on top of existing which raised the floor level too much for the pocket door to smoothly close. Since I don’t want to wreck my carpet I’m now left without the use of that door. All told, the project took seven weeks. During this time the sales person, Connie, did not follow up even once. Needless to say, I did not have a good experience with this company and don’t recommend them
- CRChrystal RobertsAug 1, 20253.0I had a mixed experience with this company. I was purchased flooring identical to existing floor. The saleswoman was very helpful with determining the right color. She came to my home to pick up the deposit and told me I would need 2 different transitions. Delivery was quick. The installer informed me that the transition from hardwood to vinyl would not work. The saleswoman claimed she had to contact the manufacturer for refund. After 3 weeks and numerous calls to her, she informed me that the manufacturer won’t take it back and I’m out of luck. I purchased the transition solely based on her recommendation so I’ve very dissatisfied. Additionally the saleswoman told me I needed 4 boxes but based on my measurements, I only purchased 3. The job was completed with 2 1/2 boxes. If I followed her recommendation I would have an extra box and would be out an additional $106.00. UPDATE: The saleswomen refunded a portion of the cost of the molding, about 50%.
- PGPaul GeorgeJul 14, 20255.0Superb Flooring did an excellent job all around! From Justin, my salesman, to Juan and Alfredo, the installers, I was completely satisfied with the job done. Thanks again!
- AWAlexis WileySep 27, 20245.0Our carpet on our stairs is absolutely stunning. The team was so responsive and the installer was so nice and really took time to ensure the work was done exactly as we wanted! Looking forward to working with Karen and the team again!
- TUTodd UlrichFeb 1, 20194.0Very good selection! Good service!
Frequently Asked Questions About Superb Flooring & Design
What types of flooring services does Superb Flooring & Design offer?
Superb Flooring & Design provides a full range of flooring services including floor materials, carpet and rug cleaning, carpet and rug sales, and flooring contracting services.
Where is Superb Flooring & Design located?
Superb Flooring & Design is located at 2565 Industrial Row Dr, Troy, MI 48084, USA.
What are the business hours of Superb Flooring & Design?
The store is open Monday through Friday from 9 AM to 5 PM, and on Saturday from 9 AM to 1 PM. It is closed on Sundays.
How can I contact Superb Flooring & Design by phone?
You can reach Superb Flooring & Design by phone at +1 248-541-6666.
What payment methods are accepted at Superb Flooring & Design?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Which cities does Superb Flooring & Design serve in Southeast Michigan?
They serve several cities including Bloomfield Hills, Rochester, Royal Oak, and Troy, Michigan.
What other businesses are near Superb Flooring & Design that might interest customers?
Nearby places include Petrella Designs for interior design and home improvement, Architectural Kitchens LLC for countertops and furniture, and pf Galleries for art and crafts.
Are there event-related services close to Superb Flooring & Design?
Yes, Elegant Events and C & N Party Rental offer party supplies and event planning services nearby, making it convenient for customers planning events.
Can I visit other home-related businesses near Superb Flooring & Design to complement my flooring project?
Definitely. Great Lakes Custom Builder and Jones-Keena & Co. provide building and interior design services, which may help coordinate your home projects.
Are there any convenient transportation or government service points near Superb Flooring & Design?
Yes, the Oakland/Troy Airport and Secretary of State Self-service Station are nearby, which can help with travel and vehicle registrations respectively.