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Mr. Furnace

4.6
(251 reviews)

Business Details

20220 Stephens, St. Clair Shores, MI
48080, United States
(586) 777-6666
https://mrfurnace.com

About

Air Conditioning ContractorHeating ContractorBoiler SupplierHeating Equipment SupplierHVAC Contractor
Mr. Furnace has been Southeast Michigan’s trusted HVAC expert since 1983. As a family-owned and operated business, we’re committed to delivering honest, high-quality heating, cooling, and indoor air quality services. Our licensed, in-house technicians never outsource and are available 24/7 for emergency repairs. We specialize in furnace, AC, heat pump, and ductless system installations, maintenance, and replacements. As a Trane Comfort Specialist with a 99% satisfaction rating, we provide top-tier products, upfront pricing, and exceptional service. From St. Clair Shores to the surrounding communities, we keep homes comfortable year-round.

Details

  • Requires appointmentNot available
  • Onsite servicesAvailable

Location

Mr. Furnace
20220 Stephens, St. Clair Shores, MI
48080, United States

Hours

Reviews

4.6
251 reviews
5 stars
218
4 stars
11
3 stars
4
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service, noting the professionalism, responsiveness, and care shown by the staff.

Installation Quality

Many reviews highlighted the efficiency and thoroughness of the installation teams, with customers expressing satisfaction with the quality of work and attention to detail.

Pricing Transparency

While most reviews appreciated the fair pricing, some customers reported issues with unexpected charges and lack of clarity regarding costs.

Emergency Response

Numerous customers commended the company's quick response times for emergency service calls, often receiving same-day assistance.

Mixed Experiences

A few reviews indicated negative experiences related to communication and trust, particularly regarding equipment and service quality.
  • GC
    Gregory Covyeau
    Feb 16, 2026
    5.0
    Mr. Furnace, what a wonderful company. They came out to inspect a HVAC system at my condo that was not working correctly. It is a complete unit, heat and A/C "Magic Pack" these units are found in many condos and apartments everywhere in the country. In short the unit was replaced, the next day! The crew they sent out was fast, clean and very professional. If you need HAVAC service, replacement, etc. call Mr. Furnace. They are top notch, you will be happy with the services, pricing that they provide. I made a good choice contracting this company for my issues.
  • JC
    JM Cook
    Feb 6, 2026
    5.0
    Exceptional Service if you are in a pinch or need a new one installed, call Mr Furnace they will deliver On time in Full.
  • TC
    TJ Cooper
    Jan 26, 2026
    5.0
    I got home from work Sunday morning to find that my furnace had stopped working. I searched for companies and just started dialing them one by one hoping someone would answer or at least call me back. My house was getting colder by the second and I was worried about my family. Within 10 minutes of my call to Mr. Furnace, I recieved a call back, and even with the 4 inches of snow that came down overnight Leo was at my home in about an hour, and even though it was an emergency service call, they didn't take advantage of me, and overcharge me. I really can't Thank them enough for all they did to keep my family warm. If you're in need of a good HVAC company, don't hesitate to call Mr. Furnace.
  • MG
    Mark G
    Jan 3, 2026
    5.0
    They had someone come out same day. Blower motor had to be changed out. Had one on the truck. Changed Blower motor and had furnace running in an hour. Great price. Highly recommend.
  • AM
    Ann Mat
    Dec 17, 2025
    5.0
    I am so sorry but this review is three weeks overdue. After the initial evaluation a new furnace was needed at our daughter' s home in Eastpointe, Mich. Servicemen Julian and Chad came out and did an excellent job isolating and diagnosis the problem. They trouble shooted the entire system, the gas lines, inside and outside the home, in and out of the attic. You name it they did it. Since this furnace was a very old model they spent multiple trips to locate what was needed to solve the issue. I was very impressed of the knowledge, technique and understanding these young men have about the HVAC system. It took a subsequent visit to the home to complete the job. Another gentleman came at this visit. I am sorry I don't recall his name maybe Matt. This man was also and expert and worked along with the two younger guys. Julian and Chad and the other gentleman were the best example of team work I have seen in a very long time. Working together so patiently, communicating step by step as they went along. Julian and Chad did a wonderful job installing the new furnace. All three gentlemen were outstanding and my family and I want to say THANK YOU for your OUTSTANDING CUSTOMER SERVICE. The Matthews

Frequently Asked Questions About Mr. Furnace

Why should I get an air filtration system?

Air filtration systems keep your home free from allergens and pollutants with the latest in UV air filtration from Mr. Furnace

Do you sell furnace and AC parts to the public?

Yes, we carry ALL major brands of furnace and air conditioner parts, specializing in Lennox parts.

Brand Certified Facts from Mr. Furnace

Mr. Furnace partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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