Mr. Furnace

4.6
248 reviews

About

Air Conditioning ContractorHeating ContractorBoiler SupplierHeating Equipment SupplierHVAC Contractor
Mr. Furnace has been Southeast Michigan’s trusted HVAC expert since 1983. As a family-owned and operated business, we’re committed to delivering honest, high-quality heating, cooling, and indoor air quality services. Our licensed, in-house technicians never outsource and are available 24/7 for emergency repairs. We specialize in furnace, AC, heat pump, and ductless system installations, maintenance, and replacements. As a Trane Comfort Specialist with a 99% satisfaction rating, we provide top-tier products, upfront pricing, and exceptional service. From St. Clair Shores to the surrounding communities, we keep homes comfortable year-round.

Details

  • Requires appointmentNot available
  • Onsite servicesAvailable

Location

Mr. Furnace
20220 Stephens, St. Clair Shores, MI
48080, United States

Hours

Reviews

4.6
248 reviews
5 stars
215
4 stars
11
3 stars
4
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the outstanding customer service, highlighting the professionalism, friendliness, and thoroughness of the staff.

Installation Quality

Many reviews noted the high quality of installation work, with technicians being described as knowledgeable, efficient, and respectful of customers' homes.

Pricing Transparency

Several customers appreciated the fair pricing and lack of pressure to upsell unnecessary services, although a few mentioned issues with unexpected charges.

Communication

While most reviews praised communication, a few customers reported poor experiences regarding follow-up and information relay.

Reliability

Customers frequently mentioned the reliability of Mr. Furnace, noting prompt service and effective problem resolution.
  • MG
    Mark G
    Jan 3, 2026
    5.0
    They had someone come out same day. Blower motor had to be changed out. Had one on the truck. Changed Blower motor and had furnace running in an hour. Great price. Highly recommend.
  • BW
    Bonnie Wink
    Dec 24, 2025
    5.0
    Honest, dependable, professional and reasonable cost. Justin did a great job! Merry Christmas Justin!
  • AM
    Ann Mat
    Dec 17, 2025
    5.0
    I am so sorry but this review is three weeks overdue. After the initial evaluation a new furnace was needed at our daughter' s home in Eastpointe, Mich. Servicemen Julian and Chad came out and did an excellent job isolating and diagnosis the problem. They trouble shooted the entire system, the gas lines, inside and outside the home, in and out of the attic. You name it they did it. Since this furnace was a very old model they spent multiple trips to locate what was needed to solve the issue. I was very impressed of the knowledge, technique and understanding these young men have about the HVAC system. It took a subsequent visit to the home to complete the job. Another gentleman came at this visit. I am sorry I don't recall his name maybe Matt. This man was also and expert and worked along with the two younger guys. Julian and Chad and the other gentleman were the best example of team work I have seen in a very long time. Working together so patiently, communicating step by step as they went along. Julian and Chad did a wonderful job installing the new furnace. All three gentlemen were outstanding and my family and I want to say THANK YOU for your OUTSTANDING CUSTOMER SERVICE. The Matthews
  • AL
    Adam Longairc
    Nov 19, 2025
    5.0
    Absolutely best company around St.Clair Shores! I have used mister furnace for years. And recommend everyone in my family to them period they gave me the best price on my new furnace and I didn't feel like they were trying to sell me something I didn't need period thank you for keeping my family warm this winter!!!
  • RT
    RICH HABITZ TV
    Nov 19, 2025
    5.0
    What an amazing company I am very happy with the work they did I very much recommend them to anybody in Metro Detroit or Macomb County. They did an awesome job. They were on time and their employees and technicians were very polite and gracious. Definitely recommend Mr Furnace.

Frequently Asked Questions About Mr. Furnace

Why should I get an air filtration system?

Air filtration systems keep your home free from allergens and pollutants with the latest in UV air filtration from Mr. Furnace

Do you sell furnace and AC parts to the public?

Yes, we carry ALL major brands of furnace and air conditioner parts, specializing in Lennox parts.