Business Details
About
Flooring Store
Location
Hours
Reviews
4.2
114 reviews
5 stars
89
4 stars
2
3 stars1
2 stars1
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the staff, particularly in sales and installation.
Installation Quality
While most reviews highlighted excellent installation work, some customers reported issues with the quality and attention to detail.
Communication Issues
Several customers expressed frustration with poor communication regarding scheduling and follow-ups after installation.
Product Satisfaction
Most customers were pleased with the quality of the flooring products, although a few reported dissatisfaction with the durability of their carpets.
Mixed Experiences
While many reviews were positive, there were notable complaints about customer service and installation problems, indicating inconsistency in experiences.
- GHGeorge Hansen2 days ago5.0Our entire experience with Perfect Floors was great. From scheduling, quoting and re-quoting when we changed our carpeting type. The installation crew was a couple of pleasant and polite young men that removed and installed carpeting in 4.5 bedrooms, a hallway and 2 stairways. Everything looks great! I highly recommend Perfect Floors.
- MBMonoseta C BurwellDec 11, 20255.0From the first contact everyone was helpful and knowledgeable.. They allowed my husband and I time to look at the various carpet swatches without pressure. My husband now walks on the carpet in the lower level and says it feels like a cloud. We really appreciate the installers as well. They were diligent making sure everything was correct. Thank you for a job well done. The carpet is beautiful!
- DFDebra FontanaNov 13, 20255.0Our carpet installation went very smoothly. Workers showed up on time, worked very hard, moved furniture back to proper places and cleaned up after themselves. They were polite and finished the job in a very timely manner.
- AWAustin WOct 23, 20255.0Great experience all around! Tom and the crews at perfect floors did a great job at my house. All new solid hardwood floors on the main level and new carpet upstairs, I could not be happier. Highly recommend staying local and working with people who know their trade like the folks at Perfect Floors
- SHSteve HFeb 4, 20195.0The entire experience was great. Store personnel was friendly and knowledgeable and very low pressure. The measurement crew was very thorough and personable. The installer was on time and , even though his work mate was not present, he worked the entire day to complete the installation himself. He cleaned up after himself and did a fantastic job. I would not hesitate to recommend Perfect Floors to friends/family. Thanks guys!
Frequently Asked Questions About Perfect Floors
What are the business hours for Perfect Floors in South Lyon, MI?
Perfect Floors is open Monday, Wednesday, and Friday from 9:00 AM to 8:00 PM; Tuesday and Thursday from 9:00 AM to 6:00 PM; Saturday from 9:00 AM to 5:00 PM; and Sunday from 11:00 AM to 3:00 PM.
Where is Perfect Floors located?
Perfect Floors is located at 21946 Pontiac Trail, South Lyon, MI 48178, USA.
What type of services does Perfect Floors offer?
Perfect Floors is a flooring store offering a range of flooring products and services.
Which cities does Perfect Floors serve in Michigan?
Perfect Floors serves customers in Rochester Hills, South Lyon, Pontiac, Troy, and Novi, Michigan.
How can I contact Perfect Floors for inquiries or appointments?
You can contact Perfect Floors by phone at +1 248-437-2838 or visit their website at https://www.perfectfloorsinc.com/.
Does Perfect Floors have a social media presence?
Yes, Perfect Floors has a Facebook page which can be found at https://www.facebook.com/profile.php?id=100063813170382.
What nearby dining options are available around Perfect Floors?
Near Perfect Floors, you can enjoy meals at McDonald's, Aubree's Pizzeria & Grill, Sakura Sushi, Jet's Pizza, and Dairy Queen, offering various types of cuisine.
Are there healthcare providers near Perfect Floors for convenient visits?
Yes, several healthcare providers nearby include South Lyon Family Physicians, Pontiac Trail Dental Studio, Oakland Oral Surgery & Dental Implant Center, South Lyon Dental Care Center, Dunwell Dentistry, TNT Orthodontics, Brostrom Physical Therapy, South Lyon Foot & Ankle, and Athletico Physical Therapy.
Is there a gym or fitness center near Perfect Floors for customers to visit?
Yes, customers can visit nearby fitness centers such as Jazzercise and Powerhouse Gym South Lyon for their workout needs.
What other types of stores are located near Perfect Floors?
Nearby stores include The Coin Shop (gold buyer), AutoZone (automotive parts and repair), Dollar Tree (discount store and arts & crafts), and Rhea Lana's Of Metro Detroit (discount store).