Business Details
About
Water Softening Equipment SupplierWater Purification EquipmentWater PurifiersWater Cooler Supplier
We help local Southeast Michigan families ensure access to great tasting, healthy, soft water so they can live healthier lives and enjoy cleaner homes. Our solutions include under-sink drinking water systems, whole-home filtration, water softening, and well water treatment – all backed by local, reliable service.
Location
Hours
Reviews
4.9
797 reviews
5 stars
759
4 stars
14
3 stars4
2 stars5
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable service provided by technicians.
Timeliness
Many reviews highlighted the punctuality of service representatives, noting that they arrived on time for appointments.
Product Knowledge
Technicians were frequently commended for their expertise and ability to explain systems and options clearly to customers.
Delivery Service
The delivery service was noted as efficient and accommodating, with staff going out of their way to assist customers.
Mixed Experiences
A few customers reported issues with product performance and warranty claims, indicating some dissatisfaction with service follow-up.
- CKChelsea Kwiatkowski3 days ago5.0We just bought a house that has a water softener and knew nothing about it. Adam Briggs came to test our water and walk us through the system and he was awesome! Super nice guy, very informative, highly recommend
- BWBeth WhiteDec 29, 20255.0We were completely satisfied with our water check up. The tech was very kind, considerate, knowledgeable and a pleasure to work with. Water quality is so important. Thank you!
- DSDonna SouthwickDec 18, 20255.0Adam called before he got here, which is important to us as we have two rescue dogs ( pittie & a pittie mix), and we like to be able to have a calm introduction when people come into our home. Adam arrived on time, explained what we already had, showed us how everything worked, and identified the problem we were having. Gave us options and helped us decide which would work best for us, and then how we could add a particular system that we were interested in. Very helpful, excellent at explaining, and almost more importantly, he was a good listener. Since we are having work done, we will be happy to see Adam again. .
- RNRenee NiemiDec 17, 20255.0This service has been a lifesaver since my husband nor I could manage getting the salt to the basement and into the softener. Joshua was very friendly, had no trouble handling this, and also was very helpful in determining how much salt we needed each time going forward. Very happy 😊. Thanks.
- BHBrandon HoleDec 8, 20251.0Don’t go with this company! I had to call them out under a year of them installing because we were getting sediment, and it was clogging all of our faucets and shower heads. The technician came out and said it was fine and six months later we still have the same problem. It’s been 18 months since they installed it and they said the warranty is no good. They want to charge 175 for just having someone come out and that does not include labor.
Frequently Asked Questions About American Aqua
What products and services does American Aqua offer?
American Aqua offers under-sink drinking water systems, whole-home filtration, water softening, and well water treatment, all backed by local, reliable service.
Where is American Aqua located?
American Aqua is located at 723 W Michigan Ave, Saline, MI 48176, USA.
What are the business hours of American Aqua?
American Aqua is open Monday through Friday from 8:30 AM to 5:30 PM, and on Saturday from 8:30 AM to 3:00 PM. It is closed on Sundays.
Which payment methods does American Aqua accept?
American Aqua accepts American Express, Android Pay, Apple Pay, Cash, Discover, Financing, MasterCard, and Visa.
Since when has American Aqua been in business?
American Aqua has been providing water solutions since 1975.
Which areas does American Aqua serve?
American Aqua serves multiple cities and counties in Southeast Michigan including Saline, Howell, Ann Arbor, Waterford Township, Tecumseh, Adrian, Monroe, Jackson County, Oakland County, and Livingston County among others.
How can I contact American Aqua for inquiries or support?
You can contact American Aqua by phone at +1 734-429-5070 or by email at info@americanaqua.com.
What nearby restaurants can customers visit when they come to American Aqua in Saline, MI?
Near American Aqua, customers can enjoy meals at Guilin Restaurant (Chinese cuisine), Toarmina's Pizza (Italian and pizza), Jet's Pizza, Paraiso Mexican Restaurant, and Mickey's Dairy Twist Saline for ice cream and smoothies.
Are there any nearby fitness or recreational facilities close to American Aqua?
Yes, Saline Jiu-Jitsu, a martial arts and fitness club, is close to American Aqua, offering nearby options for fitness activities.
What nearby services and shops might customers find convenient when visiting American Aqua?
Customers visiting American Aqua can easily access several nearby services including Alpha Wireless for mobile phones, Parkside Laundromat for laundry, and Rainbow International of Ann Arbor for home services.