Many customers praised the professionalism, friendliness, and responsiveness of the technicians.
Expertise
Technicians were frequently noted for their knowledge and ability to explain issues clearly to customers.
Timeliness
Several reviews highlighted the prompt arrival and quick service provided by the company.
Quality of Work
Customers expressed satisfaction with the quality of work performed, including installations and repairs.
Pricing Concerns
Some customers raised issues regarding perceived high pricing and financing practices, suggesting potential price gouging.
LS
Lidiya Shuppert
1 day ago
5.0
Amazing service and great people from start to finish!
TT
thatmovieguy777
2 days ago
5.0
Highly recommend! Furnace wasn’t working initially, they came over and just charged me for the service call which wasn’t bad considering all the other prices I’ve heard on service calls. My furnace stopped putting out heat the next day and they came back and fixed it free of charge. Incredibly kind and trustworthy guys!
KB
Kay Buchholz
Nov 15, 2025
4.0
Professional. On time. Quality work done in a timely manor.
PW
Paul W
Nov 14, 2025
5.0
Brad Hurley and his team with Victory Heating and Cooling did a fantastic job installing new mixing valves and a Cooling Tower in our hotel. From the planning stage to installation and post review, flawless execution!
Thank you to the entire TEAM!
SS
Steve
Nov 6, 2025
5.0
We hired Victory Heating & Cooling, to do some plumbing work for us, that was needed when we remodeled our first floor bathroom. Scheduling was easy, & their technicians were on time, & very quick & efficient. They were able to come back several times, as we needed them to, during different stages of our remodeling project. Their work was very well done, as they also shared ideas with me, that helped me complete some of the work that I was doing. Good company with very good workers.
Frequently Asked Questions About Victory Heating and Cooling
Is there anything I can check before booking an appointment?
Before scheduling a service call, we recommend checking a few things. First, ensure your filters are clean and unobstructed. Next, verify that the thermostat batteries are fresh. Lastly, check that no circuit breakers have tripped. If these steps don't resolve the issue, it's advisable to seek professional furnace repair services for a thorough diagnosis and efficient resolution.
How often do I change my filter?
The frequency of filter changes depends on the filter's MERV (Minimum Efficiency Reporting Value) rating. Lower MERV-rated filters typically last three to six months, while higher MERV-rated filters may need replacement every 30 days. You can find this information printed on the filter's side. For more details about our heating and cooling services, including air conditioning and heating repairs, please contact Victory Heating and Cooling.
What size unit do I need for my air conditioner?
Proper sizing of your air conditioning unit is crucial for optimal comfort and efficiency. Oversized equipment can lead to reduced efficiency, less comfort, and unnecessary energy costs. It's important to note that a well-maintained central air conditioner typically lasts 10-15 years, while window units last 8-10 years. To ensure your system is correctly sized, it's essential to work with experienced air conditioner contractors.
I have a room in my house I don't use. Is it ok to shut the register off in my room to send the air to other parts of my house?
It's not advisable to close off registers in unused rooms. Your HVAC system is designed to distribute air evenly throughout your home. Closing registers can disrupt this balance, leading to pressure imbalances and reduced overall efficiency. This can result in uneven temperatures, increased system strain, and higher energy costs. For any modifications to your HVAC setup, it's best to consult with a professional. Additionally, regular air conditioner maintenance is crucial for optimal performance and longevity. Contact us to learn more about our services.
What preliminary checks should I perform before booking an appointment for furnace repair?
Before scheduling a service call, check that your filters are clean, thermostat batteries are fresh, and no circuit breakers have tripped. If issues persist, seek professional furnace repair.
How often should I change my HVAC filters?
Filter replacement frequency depends on its MERV rating; lower-rated filters usually last 3-6 months, higher-rated need replacement about every 30 days. Check the filter's side for details.
How do I determine the right size air conditioner for my home?
Proper sizing is essential for comfort and efficiency. Oversized units can reduce efficiency and increase costs. Consult with experienced contractors to ensure correct sizing.
Is it okay to shut off the register in an unused room to redirect air?
No, closing registers disrupts HVAC balance causing pressure issues, uneven temperatures, higher energy costs, and system strain. Consult professionals before modifying your system.
What heating and cooling services does Victory Heating and Cooling offer?
They provide air conditioning repair, replacement, service; furnace repair, replacement, installation; commercial heating and cooling repairs; and emergency services in Mid-Michigan.
Does Victory Heating and Cooling offer emergency services?
Yes, they provide 24/7 hour emergency services for heating and cooling needs.
What are Victory Heating and Cooling's operating hours?
They are open Monday through Friday from 8:00 AM to 5:00 PM and are closed Saturdays, Sundays, and select holidays.
What nearby places can I visit around Victory Heating and Cooling?
Near Victory Heating and Cooling in Saint Johns, you can visit Konevals Kones for ice cream or smoothies, St. Johns Florist and Greenhouse for flowers, and Old Crow Antiques for shopping.
Are there automotive service options near Victory Heating and Cooling?
Yes, nearby you can find Rick's Auto Experts, Budget Tire Center, and Carquest Auto Parts for automotive repairs, tire services, and parts.
What plumbing services are available near Victory Heating and Cooling?
You can visit Michaels Plumbing nearby for plumbing and HVAC services, as well as Brandon Rotary Glass for plumbing and related services.