Business Details
About
Heating ContractorAir Conditioning ContractorHVAC Contractor
Victory Heating and Cooling provides heating services, cooing services, furnace services, plumbing, and emergency services in Mid-Michigan.
Location
Hours
Reviews
4.7
198 reviews
5 stars
178
4 stars
6
3 stars1
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the technicians for being professional, knowledgeable, and courteous during service calls.
Prompt Service
Many reviews highlighted the company's quick response times and ability to address urgent issues promptly.
Customer Satisfaction
Overall, customers expressed high levels of satisfaction with the quality of work and the customer service provided.
Pricing Concerns
Some customers raised concerns about pricing, suggesting instances of perceived price gouging or high estimates compared to competitors.
Communication
While many reviews noted good communication, a few customers experienced issues with scheduling and timely updates.
- SPSarah Pitchford4 days ago5.0Our hot water heater went out yesterday evening and by 9am this morning we had someone here to look at it and by noon they were back to install a new water heater. Everyone was great and we really appreciate the fast service!
- MKMona KindelDec 25, 20255.0Very knowledgeable about my gas fireplace. They fixed and cleaned the fireplace very quickly. The repairman were very professional. I will call them again when I need anything else for my fireplace.
- SBscott bartolecDec 24, 20255.0David changed out my Washing Machine Box and changed main Ball Valve. Excellent work.
- KJKelly St. JohnDec 23, 20255.0From the initial contact with Taylor to the end of the service call with Rylan and Gage, my experience was superb! They all were very personable and respectful. I really appreciated how prompt Rylan and Gage were. I liked that I was given a specific time and not a window. Rylan and Gage explained the repair of my furnace in detail and even saved me some money on the labor. I will be using Victory for all of my heating and cooling repairs and will recommend them. Thank you!
- GSGlen SmithDec 8, 20255.0We have used Victory for several years. The staff is exceptional and courteous. They keep you updated on their arrival time or any delays. 100% recommend this company!
Frequently Asked Questions About Victory Heating and Cooling
Is there anything I can check before booking an appointment?
Before scheduling a service call, we recommend checking a few things. First, ensure your filters are clean and unobstructed. Next, verify that the thermostat batteries are fresh. Lastly, check that no circuit breakers have tripped. If these steps don't resolve the issue, it's advisable to seek professional furnace repair services for a thorough diagnosis and efficient resolution.
How often do I change my filter?
The frequency of filter changes depends on the filter's MERV (Minimum Efficiency Reporting Value) rating. Lower MERV-rated filters typically last three to six months, while higher MERV-rated filters may need replacement every 30 days. You can find this information printed on the filter's side. For more details about our heating and cooling services, including air conditioning and heating repairs, please contact Victory Heating and Cooling.
What size unit do I need for my air conditioner?
Proper sizing of your air conditioning unit is crucial for optimal comfort and efficiency. Oversized equipment can lead to reduced efficiency, less comfort, and unnecessary energy costs. It's important to note that a well-maintained central air conditioner typically lasts 10-15 years, while window units last 8-10 years. To ensure your system is correctly sized, it's essential to work with experienced air conditioner contractors.
I have a room in my house I don't use. Is it ok to shut the register off in my room to send the air to other parts of my house?
It's not advisable to close off registers in unused rooms. Your HVAC system is designed to distribute air evenly throughout your home. Closing registers can disrupt this balance, leading to pressure imbalances and reduced overall efficiency. This can result in uneven temperatures, increased system strain, and higher energy costs. For any modifications to your HVAC setup, it's best to consult with a professional. Additionally, regular air conditioner maintenance is crucial for optimal performance and longevity. Contact us to learn more about our services.
What preliminary checks should I perform before booking an appointment for furnace repair?
Before scheduling a service call, check that your filters are clean, thermostat batteries are fresh, and no circuit breakers have tripped. If issues persist, seek professional furnace repair.
How often should I change my HVAC filters?
Filter replacement frequency depends on its MERV rating; lower-rated filters usually last 3-6 months, higher-rated need replacement about every 30 days. Check the filter's side for details.
How do I determine the right size air conditioner for my home?
Proper sizing is essential for comfort and efficiency. Oversized units can reduce efficiency and increase costs. Consult with experienced contractors to ensure correct sizing.
Is it okay to shut off the register in an unused room to redirect air?
No, closing registers disrupts HVAC balance causing pressure issues, uneven temperatures, higher energy costs, and system strain. Consult professionals before modifying your system.
What heating and cooling services does Victory Heating and Cooling offer?
They provide air conditioning repair, replacement, service; furnace repair, replacement, installation; commercial heating and cooling repairs; and emergency services in Mid-Michigan.
Does Victory Heating and Cooling offer emergency services?
Yes, they provide 24/7 hour emergency services for heating and cooling needs.
What are Victory Heating and Cooling's operating hours?
They are open Monday through Friday from 8:00 AM to 5:00 PM and are closed Saturdays, Sundays, and select holidays.
What nearby places can I visit around Victory Heating and Cooling?
Near Victory Heating and Cooling in Saint Johns, you can visit Konevals Kones for ice cream or smoothies, St. Johns Florist and Greenhouse for flowers, and Old Crow Antiques for shopping.
Are there automotive service options near Victory Heating and Cooling?
Yes, nearby you can find Rick's Auto Experts, Budget Tire Center, and Carquest Auto Parts for automotive repairs, tire services, and parts.
What plumbing services are available near Victory Heating and Cooling?
You can visit Michaels Plumbing nearby for plumbing and HVAC services, as well as Brandon Rotary Glass for plumbing and related services.