Stevens Disposal & Recycling

Reviews

• AI

  Ayrel Ingle

  2 days ago
  1.0
  If I could give zero stars I would. This isn’t even the first time I’ve had this problem with Steven’s but I was calling for a week straight because I never got my trash picked up. Was assured every day I called someone would be out to get it and one day someone did come out, but just drove right past my neighbors and my can. When I told them I’d be happy to email it in for proof they told me they don’t need it as Josh was supposed to resolve this issue for me after he had assured me he was a manager and could get it handled, yeah it never happened. Had to wait until my trash pick day but now my can is full again and they just picked it up an hour ago. I’ve been picking up trash from my neighbors cans and mine to avoid being fined by the park managers because the street, my yard and others have been full of garbage. I’ll have to wait another week for my pickup day to try and get it under control which is very frustrating as I pay 18$ a month for trash pick up. Very disappointed they feel they can pick and choose to skip entire streets in holiday west.
• MH

  Miah Hamdan

  Mar 27, 2026
  5.0
  We have been with Steven’s since we bought our home last fall. We always go local when we can and have been greatly pleased with their pickup and communication! Our son adores watching them take our trash weekly and they also know to look for him in the window and give a couple of waves. We found his own truck to play with and he’s OBSESSED! Thank you Steven’s and crew for taking a few extra seconds to say hello to him!
• GG

  GEARWISE

  Mar 25, 2026
  1.0
  Got home from work, and trash bags were taken out of the can and left next to the cans. If this is the type of service I can expect from Stevens, I'm going to start looking elsewhere. I've only been a customer for 3 months. They could've tossed those bags in the truck, but no, they left them on the ground. Those bags were in the cans, and they took them out and placed them by the cans. SMDH
• CB

  cindy Burr

  Mar 23, 2026
  5.0
  This company has always been so good. Brandy was so happy and nice on the phone to help me.
• PD

  Paul D.

  Mar 13, 2026
  1.0
  Im my opinion, this company needs to train their drivers better. Cars were lined up at the humane society in Maumee today and we moved to allow him space to get through. He then couldn't handle turning around and backed close to my car. I recognized he needed space and pulled about 50 feet forward and turned my car to give him space for the turn. The driver then, instead of just turning, drove quickly towards my car honking his horn and only stopped when he was very close to my driver side door, in which I then had to move again. I have a CDL myself and I know he had plenty of room to turn since I moved my car. He was acting out of anger even though all I did was try to help. I was considering switching my residential to stevens but never will after this incident.

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