Applegate Home Comfort

4.9
2106 reviews

About

ElectricianGenerator ShopGenerator Service & Repair
Comfort with efficiency… Applegate Home Comfort has been mid-Michigan’s home comfort leader since 1952.

Location

Applegate Home Comfort
2805 Jolly Rd STE 200, Okemos, MI
48864, United States

Hours

Reviews

4.9
2,106 reviews
5 stars
2,024
4 stars
54
3 stars
8
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the technicians for being friendly, knowledgeable, and professional, often highlighting their willingness to explain issues and answer questions.

Timeliness

Customers frequently noted the prompt response times and timely service provided by the technicians, often mentioning same-day service.

Technical Expertise

Reviews consistently highlighted the technicians' expertise and thoroughness in diagnosing and resolving issues with HVAC systems.

Overall Satisfaction

The majority of reviews expressed high levels of satisfaction with the service received, with many customers recommending Applegate for HVAC needs.

Areas for Improvement

A few customers expressed dissatisfaction with customer service during emergency situations, indicating a need for better communication and support.
  • HL
    Helen Lake
    1 day ago
    5.0
    The gentlemen that came and serviced our furnace so we know it runs smoothly, thanks for the service and having nice guys
  • MM
    Mary McPharlin
    6 days ago
    5.0
    Excellent and timely service for winter heating. Andy was very knowledgeable and provided valuable information on the programmable features of our thermostat, such as settings for humidity control.
  • PS
    Peggy Siekierzynski
    Dec 28, 2025
    5.0
    I called around noon and they were here by 3:00 on the Sunday after Christmas!! Diagnosed the problem and repaired. I use Applegate Home Comfort for any and all maintenance needed on our Geothermal. The techs are extremely knowledgeable and always answer all your questions. Highly recommend ‼️
  • DL
    Daniel Laird
    Dec 22, 2025
    5.0
    We’ve always had friendly and helpful service. Always knowledgeable and visits are quick and efficient. They know what do and don’t waste time getting it done.
  • BW
    Brendan Watson
    Dec 10, 2025
    1.0
    Applegate installed my furnace. It is having an electrical issue and won't run. I have young kids and can't be without heat. I understand that they were booked up, but when I asked about emergency after hours service they said I would have to call after hours and that it was first-come-first serve. I understand first-come-first served, but it is ludicrous that they couldn't put me on that after-hours list and instead I had to jump through more hoops. If this is the way that they service customers who purchased their systems from them, they've lost my business for life. Good riddance! Update: Furnace needed repairs, which I was able to find a great local company to do same-day (not even after hours), and I decided to sign up with them for an annual service plan. You lost thousands of dollars in life-time revenue because the person who answered the phone couldn't be bothered with customer service. You're in a competitive industry and there are plenty of other highly-rated businesses to support if your customers are too much of an inconvience for you!!

Frequently Asked Questions About Applegate Home Comfort

What services does Applegate Home Comfort provide?

Applegate Home Comfort specializes in home comfort solutions including generator sales, installation, and repair services. They focus on electricity and HVAC services.

Where is Applegate Home Comfort located?

Applegate Home Comfort is located at 2805 Jolly Rd STE 200, Okemos, MI 48864, United States.