Business Details
About
ElectricianGenerator ShopGenerator Service & Repair
Comfort with efficiency… Applegate Home Comfort has been mid-Michigan’s home comfort leader since 1952.
Location
Hours
Reviews
4.9
2,106 reviews
5 stars
2,024
4 stars
54
3 stars8
2 stars5
1 star15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the technicians for being friendly, knowledgeable, and professional, often highlighting their willingness to explain issues and answer questions.
Timeliness
Customers frequently noted the prompt response times and timely service provided by the technicians, often mentioning same-day service.
Technical Expertise
Reviews consistently highlighted the technicians' expertise and thoroughness in diagnosing and resolving issues with HVAC systems.
Overall Satisfaction
The majority of reviews expressed high levels of satisfaction with the service received, with many customers recommending Applegate for HVAC needs.
Areas for Improvement
A few customers expressed dissatisfaction with customer service during emergency situations, indicating a need for better communication and support.
- HLHelen Lake1 day ago5.0The gentlemen that came and serviced our furnace so we know it runs smoothly, thanks for the service and having nice guys
- MMMary McPharlin6 days ago5.0Excellent and timely service for winter heating. Andy was very knowledgeable and provided valuable information on the programmable features of our thermostat, such as settings for humidity control.
- PSPeggy SiekierzynskiDec 28, 20255.0I called around noon and they were here by 3:00 on the Sunday after Christmas!! Diagnosed the problem and repaired. I use Applegate Home Comfort for any and all maintenance needed on our Geothermal. The techs are extremely knowledgeable and always answer all your questions. Highly recommend ‼️
- DLDaniel LairdDec 22, 20255.0We’ve always had friendly and helpful service. Always knowledgeable and visits are quick and efficient. They know what do and don’t waste time getting it done.
- BWBrendan WatsonDec 10, 20251.0Applegate installed my furnace. It is having an electrical issue and won't run. I have young kids and can't be without heat. I understand that they were booked up, but when I asked about emergency after hours service they said I would have to call after hours and that it was first-come-first serve. I understand first-come-first served, but it is ludicrous that they couldn't put me on that after-hours list and instead I had to jump through more hoops. If this is the way that they service customers who purchased their systems from them, they've lost my business for life. Good riddance! Update: Furnace needed repairs, which I was able to find a great local company to do same-day (not even after hours), and I decided to sign up with them for an annual service plan. You lost thousands of dollars in life-time revenue because the person who answered the phone couldn't be bothered with customer service. You're in a competitive industry and there are plenty of other highly-rated businesses to support if your customers are too much of an inconvience for you!!
Frequently Asked Questions About Applegate Home Comfort
What services does Applegate Home Comfort provide?
Applegate Home Comfort specializes in home comfort solutions including generator sales, installation, and repair services. They focus on electricity and HVAC services.
Where is Applegate Home Comfort located?
Applegate Home Comfort is located at 2805 Jolly Rd STE 200, Okemos, MI 48864, United States.
What are the business hours for Applegate Home Comfort?
The business operates Monday through Friday, from 8:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
How can I contact Applegate Home Comfort?
You can contact them by phone at +1 517-337-7700 or via email at bill@applegatehomecomfort.com.
Does Applegate Home Comfort have an online presence where I can learn more?
Yes, you can visit their website at https://applegatehomecomfort.com/ and follow their Facebook page at https://www.facebook.com/202339890336.
What types of generators are available at Applegate Home Comfort?
They offer Generac generators, including whole house and portable models, providing home backup power solutions.
What nearby automotive dealers can I find around Applegate Home Comfort?
Nearby automotive dealers include BMW Of Okemos, Porsche Okemos, Mercedes-Benz Of Okemos, Serra Auto Campus, and Serra Lexus Lansing. Customers visiting Applegate Home Comfort can easily access these dealerships for their vehicle needs.
Are there any recreational facilities near Applegate Home Comfort?
Yes, Leading Edge Golf is nearby, providing a great golf course where visitors can enjoy leisure time before or after their appointments.
What cultural or arts venues are near Applegate Home Comfort?
Close to Applegate Home Comfort are the Center For Social Dance and Ballroom Dance Club of Greater Lansing, both offering dance classes and events that could be a fun outing around your visit.
Is Applegate Home Comfort accessible during standard business hours?
Yes, the business is open from Monday through Friday, 8 AM to 5 PM, ensuring availability during typical working hours for home comfort solutions.