Certified by Iceberg Heating & Cooling • Feb 22, 2026
Reviews
4.8
2,628 reviews
5 stars
2,459
4 stars
80
3 stars9
2 stars12
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations and prompt service.
Customer Experience
Many customers reported positive experiences with quick response times and effective communication, leading to high satisfaction.
Pricing Concerns
Some reviews raised issues regarding perceived overcharging for parts and services, leading to mixed feelings about pricing transparency.
Technician Praise
Specific technicians, particularly Mark and Jeff, received numerous commendations for their expertise and customer service.
HH
Heather Hardy
3 days ago
5.0
The technician was friendly, knowledgeable, and timely, which is true of every technician we have had to our home from Iceberg Heating and Cooling. This visit was to install a back ordered part. They were in and out. We couldn’t have been happier with our service.
JB
Jennifer Brown
6 days ago
5.0
Jeff was my service tech. He came out and gave us a detailed explanation about our system. Our system is very old and unfortunately needed to be looked at a few days later. He has gone above and beyond to help us get heat in our house as quickly as possible. I definitely would recommend Iceberg Heating and cooling to family and friends.
AM
Annette Merritt
Feb 9, 2026
5.0
Mark came out on a Sunday afternoon to troubleshoot our very old furnace. He was very knowledgeable, and was able to pinpoint the problem immediately. He fixed the issue, and talked through some maintenance points with us to ensure we get the most out of our furnace. We booked him for routine maintenance visits moving forward. Thank you Mark!
JJ
Jeremy
Feb 9, 2026
1.0
I was speaking with my mother about her hvac and I thought I left a previous review here but I guess I did not after checking.. this place is a scam. Last year when my "smart" gas control valve took a crap I called iceberg to come out and help me out. They told me the gas control valve they don't make anymore, good luck finding one on ebay, have to hope it works yadda yadda. Guy gets on the phone with "his boss" "what can we do to help this guy?" Scam playbook play along.. calls back ok looking at $2,500.. sure buddy have a nice day we're not going to waste any more of each other's time. Downriver refrigeration had the part for I believe was $500. 15 mins to replace and that was because of how the furnace is situated in a closet space. Do yourself a favor and avoid this place. Since this fiasco I have had other people i know have good luck with Justin time mechanical. Just steer clear of iceberg. They look to take advantage of people.
SJ
Scott Jagod
Feb 6, 2026
5.0
I had a great experience with Iceberg. They were able to schedule my furnace inspection within 24 hrs of my call in the midst of a cold front. My technician, Jeff Stamper, was fantastic. He was engaging and patient, explained everything he was doing, and answered all of my questions. He went above and beyond to make sure I was satisfied and was clearly an expert who knew what he was doing every step of the way. He was able to identify and fix several problems right on the spot. I highly recommend him and Iceberg to anyone with hvac issues. You are in great hands. A+
Frequently Asked Questions About Iceberg Heating & Cooling
What services does Iceberg Heating & Cooling offer?
Iceberg Heating & Cooling provides HVAC services, including heating and air conditioning contracting, water heater service, and plumbing.
Where is Iceberg Heating & Cooling located?
It is located at 111 N. Telegraph Rd, Monroe, MI, 48162, USA.
What are the business hours of Iceberg Heating & Cooling?
The business is open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
How can I contact Iceberg Heating & Cooling?
You can reach them by phone at +1 734-410-4830.
When was Iceberg Heating & Cooling established?
Iceberg Heating & Cooling was established in 1988.
Does Iceberg Heating & Cooling guarantee their services?
Yes, they offer a comfort guaranteed message ensuring service quality.
Are there any restaurants near Iceberg Heating & Cooling where I can grab a meal?
Yes, nearby restaurants include Good Lucky, Vito's Pizza and Subs, Pope's Pizzeria, Cottage Inn Pizza, Papa John's Pizza, China Wok, and Tacos El Tabasco food truck.
Where can I find beauty and spa services near Iceberg Heating & Cooling?
Nearby beauty and spa services are available at Equilibrium a Salon, Bryant Salon and Spa, The Monroe Hair Lounge, Platinum Hair Design, Solaria Nails, Hair Trends by Theresa, Odyssey Hair Designing and Nails, Hair Works and More, and Styles by Suz.
Are there any banks or financial services close to Iceberg Heating & Cooling?
Yes, First Merchants Bank, Monroe Bank & Trust, and Integrity Business Services are nearby for banking and financial needs.
Is there a place nearby where I can get ice cream or desserts?
Independent Dairy Inc. and Independent Dairy are nearby places where you can enjoy ice cream and desserts.
Brand Certified Facts from Iceberg Heating & Cooling
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Certified February 22, 2026Yext Knowledge Graph
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