Technicians are consistently described as friendly, professional, and knowledgeable, providing thorough explanations and addressing customer questions.
Technical Expertise
Many reviews highlight the technicians' expertise and ability to diagnose and resolve issues efficiently, often going above and beyond in their service.
Communication
Customers appreciate the clear communication from technicians regarding the services performed and recommendations for maintenance.
Mixed Experiences
While many reviews are positive, there are some complaints about internal communication issues and pricing concerns, indicating a need for improvement in these areas.
CM
Clifford Macinnes
6 days ago
2.0
Very kind and polite technicians; however, Having issues with my furnace blower grinding etc. Was told the part wasn't in the area and it would take a week to get it ($1,400 for the job $500 down). Then got caught in total HVAC quote to replace everything (made it clear I just wanted to fan replaced). 4 days later (home quote day) still no call on if the part came in or not. Was told my downpayment would go towards a full HVAC replacement if I decided to that way. Anyway, found the part at 3 different wholesalers in the area and never told if the fan stops it could cause carbon monoxide backup.. $1,400 for a $200 part and 4 bolts seems off..
PR
Phyllis Russell
6 days ago
5.0
Positive experience each visit. Professional personnel. Price very competitive.
RJ
Ron Jackson
Dec 16, 2025
5.0
Mark L. Was very professional and knowledgeable. Overhead DAYTON TUBULAR INFRARED VENTALATED HEATING SYSTYM IN THE GARAGE.
EB
Eve Bosanac
Dec 11, 2025
5.0
Connor was absolutely fantastic! He was thorough and explained what he was doing as he worked. He answered every question we had. I highly recommend Iceberg, and specifically Connor, should you have any boiler/furnace issues.
VN
Vieanna Nichols
Dec 4, 2025
5.0
If I could leave 100 stars I would. I called several times to keep switching the time, but no problem. Then when Connor showed up, he was AMAZING!!!! Very detail oriented informative about my furnace with a GREAT customer service persona!!!Gave me a quote for what he found and made an appt for someone to come out and price a new unit for me the next day. Did it all quickly and with a SMILE! My forever HVAC people is Iceberg💯
Frequently Asked Questions About Iceberg Heating & Cooling
What services does Iceberg Heating & Cooling offer?
Iceberg Heating & Cooling provides HVAC services, including heating and air conditioning contracting, water heater service, and plumbing.
Where is Iceberg Heating & Cooling located?
It is located at 111 N. Telegraph Rd, Monroe, MI, 48162, USA.
What are the business hours of Iceberg Heating & Cooling?
The business is open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
How can I contact Iceberg Heating & Cooling?
You can reach them by phone at +1 734-410-4830.
When was Iceberg Heating & Cooling established?
Iceberg Heating & Cooling was established in 1988.
Does Iceberg Heating & Cooling guarantee their services?
Yes, they offer a comfort guaranteed message ensuring service quality.
Are there any restaurants near Iceberg Heating & Cooling where I can grab a meal?
Yes, nearby restaurants include Good Lucky, Vito's Pizza and Subs, Pope's Pizzeria, Cottage Inn Pizza, Papa John's Pizza, China Wok, and Tacos El Tabasco food truck.
Where can I find beauty and spa services near Iceberg Heating & Cooling?
Nearby beauty and spa services are available at Equilibrium a Salon, Bryant Salon and Spa, The Monroe Hair Lounge, Platinum Hair Design, Solaria Nails, Hair Trends by Theresa, Odyssey Hair Designing and Nails, Hair Works and More, and Styles by Suz.
Are there any banks or financial services close to Iceberg Heating & Cooling?
Yes, First Merchants Bank, Monroe Bank & Trust, and Integrity Business Services are nearby for banking and financial needs.
Is there a place nearby where I can get ice cream or desserts?
Independent Dairy Inc. and Independent Dairy are nearby places where you can enjoy ice cream and desserts.