Iceberg Heating & Cooling

4.8
2565 reviews

About

HVAC ContractorAir Conditioning ContractorHeating ContractorWater Heater Service

Location

Iceberg Heating & Cooling
111 N. Telegraph Rd, Monroe, MI
48162, United States

Hours

Reviews

4.8
2,565 reviews
5 stars
2,399
4 stars
79
3 stars
9
2 stars
11
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are frequently praised for their friendliness, professionalism, and thorough communication during service visits.

Technical Expertise

Customers consistently highlight the technicians' knowledge and ability to diagnose and resolve issues efficiently.

Response Time

Many reviews commend the company for prompt service, often dispatching technicians quickly for emergency repairs.

Quality of Work

The quality of repairs and maintenance is frequently noted as excellent, with technicians taking the time to explain their work.

Pricing Transparency

Some customers appreciate the upfront communication about costs, while others express concerns about perceived high charges for services.
  • DJ
    Deborah Jensen
    5 days ago
    5.0
    I highly recommend Iceberg heating and cooling. My tech was Connor and it was awesome that he showed me from start to finish and explained what everything was and made sure it was safely working. I feel better in knowing about my furnace. I will definitely be supporting this business going forward and look forward to scheduling in the spring.
  • HY
    Hali hi York
    Nov 14, 2025
    5.0
    Mark was amazing. he was so helpful and friendly. haven’t had a furnace in 7 months. he cleaned it up nice, looked almost brand new. He definitely put his all into fixing it. would definitely recommend this company for your needs. they were all so amazing and helpful. i’m glad i choose them to fix my furnace!!! Thanks Iceberg! you guys are AWESOME!
  • TS
    Tim Shewcraft
    Nov 5, 2025
    5.0
    My tired and cranky two year old hurt his finger just as Tom and Eric were finishing, and they were super nice about letting me take a few minutes to tend to him and help him calm down. As if that isn't enough said, they were at the house within an hour of calling. Both were courteous and very knowledgeable, explaining the issue and repair in terms I understood. They showed me their measurements and took the time to answer all my questions. Sorry Google, but I am never again searching for HVAC services
  • AP
    Andrea Poteet
    Oct 29, 2025
    5.0
    Nothing but good things to say. We always get good, knowledgeable service from professional, friendly experts. Our furnace was installed wrong by a former owner of our house, so it never wants to kick on in the fall. Collin came out, cleaned it, and updated us on the state of our furnace. We have the protection plan with Iceberg and they always take great care of us.
  • ES
    Edward Stainbrook
    Oct 27, 2025
    5.0
    Mark was absolutely fantastic, the best person we could’ve asked for. Sometimes God just sends the right people, and Mark was definitely one of them. He took the time to walk me through everything, noticed that I had already tried to fix it myself, and explained everything thoroughly and patiently. He was honest, knowledgeable, well mannered, and just an all around wonderful person. I’m so glad we made the appointment with Mark and Iceberg. They’re officially my go to place, and I’ll be recommending them to everyone!

Frequently Asked Questions About Iceberg Heating & Cooling

What services does Iceberg Heating & Cooling offer?

Iceberg Heating & Cooling provides HVAC services, including heating and air conditioning contracting, water heater service, and plumbing.

Where is Iceberg Heating & Cooling located?

It is located at 111 N. Telegraph Rd, Monroe, MI, 48162, USA.