Family Heating, Cooling & Electrical

4.5
465 reviews
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About

HVAC Contractor
Family Heating, Cooling, & Electrical, Inc. has been serving customers for over 50 years with reliable heating, air conditioning, electrical, water heater, and generator services. We offer expert installation, repair, and maintenance, ensuring quality without subcontractors. Whether you need a furnace tune-up, AC installation, or a whole-house generator, we’re dedicated to prompt, professional service and customer satisfaction. Trust Family Heating, Cooling & Electrical for all your home comfort needs!

Location

Family Heating, Cooling & Electrical
28050 John R Road, Madison Heights, MI
48071, United States

Hours

Reviews

4.5
465 reviews
5 stars
389
4 stars
16
3 stars
7
2 stars
12
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are frequently praised for their professionalism, friendliness, and thoroughness in explaining services.

Timeliness

Many customers appreciate the prompt response times and timely arrivals of technicians for service calls.

Quality of Work

Overall, the quality of work performed by technicians is highly rated, with many customers expressing satisfaction with repairs and installations.

Pricing

Customers find the pricing to be fair and transparent, with no pressure to upsell unnecessary services.

Mixed Experiences

While many reviews are positive, there are some reports of poor service and communication, particularly regarding complex issues.
  • EE
    Eric
    4 days ago
    5.0
    Ryan F. found the problem in short time and the furnace was working once again. He was very professional and I would recommend him for future heating needs.
  • DB
    Debra Ball
    4 days ago
    5.0
    I had a furnace replaced.. the team came on time.. did a great job.. cleaned everything up.. would highly recommend.. took me downstairs and went over everything and asked if any questions.. fabulous job!
  • JB
    Jon Betleja
    5 days ago
    5.0
    Ryan F is hands-down the best technician we’ve ever had out to our home! He was professional, courteous, and took the time to explain everything in a way that actually made sense—no upsell nonsense, just honest answers. The price was fair, the work was impeccable, and he even cleaned up afterward like he was never there (except now our house is toasty!). You can tell Ryan genuinely cares about his customers and takes pride in what he does. Family Heating, Cooling & Electrical is lucky to have him—we won’t let anyone else touch our system from now on. If you get Ryan F, consider yourself in the absolute best hands. 11/10—thank you, Ryan!”
  • SM
    Sabrina Martin
    5 days ago
    5.0
    Romario came to my house today to do a furnace check-up and help me get my humidifier up and running for the winter months ahead. He was very helpful and showed me what I need to do each year to start it up. I love the service that I always get from Family Heating. They’re professional, courteous and willing to take the time to educate you on your equipment. Thanks Romario!!!
  • PS
    Phyllis Schad
    6 days ago
    5.0
    Romario was here for a furnace and humidifier inspection. He did an excellent job explaining everything that he did and answering all questions. We will be sure to request him for any future needs.

Frequently Asked Questions About Family Heating, Cooling & Electrical

What services does Family Heating, Cooling & Electrical offer?

They provide heating, air conditioning, electrical, water heater, and generator installation, repair, and maintenance services without using subcontractors.

What are the business hours for Family Heating, Cooling & Electrical?

The business is open Monday to Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.