911 Mechanical Heating-Cooling-Plumbing is a trusted HVAC contractor serving homes and businesses throughout Macomb County and the greater Detroit area. We specialize in air conditioning installation and repair, furnace repair and heating services, plumbing repair and installation, and air duct cleaning. Our licensed technicians deliver fast, reliable service and honest pricing for every project. Whether you need seasonal maintenance or emergency repairs, 911 Mechanical is your one-stop source for comfort and efficiency all year round.
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Certified by 911 Mechanical Heating-Cooling-Plumbing • Feb 08, 2026
Certified by 911 Mechanical Heating-Cooling-Plumbing • Feb 08, 2026
Reviews
4.8
994 reviews
5 stars
921
4 stars
42
3 stars3
2 stars4
1 star
24
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as knowledgeable, courteous, and professional, providing thorough explanations and addressing customer questions.
Customer Service
The company is praised for its prompt response times, effective communication, and commitment to customer satisfaction.
Quality of Work
Customers report high satisfaction with the quality of service, including efficient repairs and installations, often completed in a timely manner.
Trustworthiness
Many reviews highlight the company's honesty and integrity, with technicians often providing cost-effective solutions rather than upselling unnecessary services.
DC
David Cooper
Feb 2, 2026
5.0
My service call was great. Spent the Sunday night with no heat, called in the am, they were here by 1. Great scheduling, great communication till Trevor got here, and fantastic service. He let me bug him with all my questions and answered them all with great info. I am a well informed VIP service customer now as I signed up to only have them take care of all my needs. Thanks Trevor and 911 mechanical! From the initial install to the service, you are top notch!!
KM
kirstin mikel
Feb 2, 2026
1.0
Was sold the most expensive hvac system
“Energy efficient”
Now my electrical bill is through the roof because I was told the fan needs to run 24/7 to resolve the temperature irregularities in my house
So I dumped a bunch of money into this when they did not fix our issues
Only made our bills higher
Do your research before using this company
They said they would send a tech out to look at it
But now my warranty is expired so want to charge me $180 to come out
Not impressed with this company
MB
Melissa Bobowski
Jan 24, 2026
5.0
Trevor was absolutely fantastic, especially on the coldest day of the year! He notified me when he was an hour out, arrived right on time, and was professional from start to finish. He took the time to educate me as he troubleshooted, explained what was going on in a clear and approachable way, and fixed the issue quickly. I couldn’t have asked for a better experience. 10/10 would recommend Trevor to anyone needing furnace repair.
DN
Danyul Nutt
Jan 22, 2026
5.0
Got the heat on blast again! Thanks, 911 Jake
Keep doing what you’re doing and HOW you’re doing it...
Friendly. Professional. Ready to handle business.
There was never a sense that we had the wrong guy.
You felt confident. You felt comfortable.
He swapped out the old control panel and installed a new thermostat — smooth and efficient.
Bingo to the Bango. Eazy to the Breezy.
Two weeks later, my heating still works — it’s literally on right now.
Place is warm... Jake did this.
JAKE, YOU MAKE OUR WORLD WARMER!
Thank you
WR
WILLIAM R. Rowan
Jan 16, 2026
5.0
I had a new boiler installed approximately nine years ago. In 2024 started having problems with the boiler not staying lit. The original Installation company sent out 3 different service techs But never did get it to work properly. When I reached out to Costco they had me talk with 911 Mechanical, And oh my gosh it was absolutely perfect. I had had it with the old boiler so much, I was ready to have a new one installed. Vince suggested, that gave me the option to try and repair it before replacing the entire boiler. Some parts were still under factory warranty. BONUS!! Chris came out and took a look at the furnace, stroked his beard dug in his tool bag and had it working within about 25 minutes. Chris came back a few days later after he had ordered the parts. Got them installed, now it is good to go for a very long time. If you have problem these guys have the solution.
Frequently Asked Questions About 911 Mechanical Heating-Cooling-Plumbing
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency heating and cooling repairs across Southeastern Michigan.
Do you service commercial properties?
Absolutely. We handle HVAC installation and maintenance for both residential and commercial clients.
What financing options are available?
We offer multiple financing plans to make HVAC installations affordable. Ask our team for details.
Are your technicians certified?
Yes, our factory-trained, licensed, and insured technicians ensure safe and reliable service.
Do you offer emergency HVAC service?
Yes, 911 Mechanical provides 24/7 emergency heating and cooling repairs across Southeastern Michigan.
Do you service commercial properties?
Yes, they handle HVAC installation and maintenance for both residential and commercial clients.
What financing options are available for HVAC installations?
Multiple financing plans are offered to make HVAC installations affordable. Customers can ask the team for details.
Are your technicians certified?
Yes, the technicians are factory-trained, licensed, insured, and NATE Certified to ensure safe and reliable service.
What are your business hours?
The business is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Where is 911 Mechanical Heating-Cooling-Plumbing located?
They are located at 51620 Milano Drive, Suite B, Macomb, MI 48042, USA.
What brands of HVAC equipment do you work with?
They service and install HVAC equipment from brands like Carrier and Lennox.
What payment methods are accepted?
They accept payments via cash, check, MasterCard, and Visa.
How can nearby places like Advanced Air Care and Randazzo Heating & Cooling be helpful to customers?
Nearby HVAC-related businesses like Advanced Air Care and Randazzo Heating & Cooling offer additional shopping and wholesale options which customers might visit for parts or alternate services before or after visiting 911 Mechanical.
What nearby services can customers visit alongside 911 Mechanical?
Customers can also visit Nu-Way Carpet Cleaning for air duct and carpet cleaning services, and Empower By A-Game Massage Therapy for health and wellness, making multi-purpose trips efficient.
Are there any fitness or recreational places near 911 Mechanical?
Yes, Legacy Edge 360 offers gym and fitness training nearby, providing an option to combine wellness activities with service visits.
Brand Certified Facts from 911 Mechanical Heating-Cooling-Plumbing
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Certified February 08, 2026Yext Knowledge Graph
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