Business Details
About
HVAC ContractorAir Conditioning ContractorHeating ContractorPlumber
911 Mechanical Heating-Cooling-Plumbing is a trusted HVAC contractor serving homes and businesses throughout Macomb County and the greater Detroit area. We specialize in air conditioning installation and repair, furnace repair and heating services, plumbing repair and installation, and air duct cleaning. Our licensed technicians deliver fast, reliable service and honest pricing for every project. Whether you need seasonal maintenance or emergency repairs, 911 Mechanical is your one-stop source for comfort and efficiency all year round.
Details
- Onsite servicesAvailable
- Free parking lotAvailable
Location
911 Mechanical Heating-Cooling-Plumbing
51620 Milano Drive, Macomb, MI
48042, United States
Hours
Reviews
4.8
926 reviews
5 stars
857
4 stars
40
3 stars2
2 stars4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous.
Customer Service
Many customers appreciate the prompt response times and thorough explanations provided by the technicians.
Quality of Work
Overall, customers express satisfaction with the quality of work performed, noting thoroughness and attention to detail.
Pricing Transparency
Some customers appreciate the honest pricing and efforts to save money, while others express frustration over diagnostic fees for warranty issues.
Timeliness
Most reviews highlight the punctuality of technicians and the efficiency of service.
- SSStephen Sherwood4 days ago5.0Mike, from 911 Mechanical, came out and did a great job! Mike made sure he understood everything we needed and verified with us that it was completed. I've used 911 Mechanical before and highly recommend them to anyone who needs heating/cooling and plumbing work on their homes!
- RARighteous AntidoteNov 13, 20255.0I’m extremely happy with the installation work done at my home! The team was fast, affordable, and very professional from start to finish. The quality of their work exceeded my expectations, and I’m completely satisfied with the results. I highly recommend this company and look forward to working with them again in the future!
- MAMichelle AkeyNov 11, 20255.0Chris w from 911 mechanical was great! He was prompt, polite and fixed my leaky humidifier super fast! Great job Chris! Thank you! Very much!
- MSMatt SimonNov 5, 20255.0Our experience with 911 Mechanical was very satisfactory, all around. Vince came to provide an estimate at the time scheduled and emailed 3 different options the next morning. We appreciated that each option was clearly detailed and priced. We were able to schedule an install of a new furnace the following week. Since our old furnace was inoperable, it was important to set something up relatively quickly. Jim and Christian arrived a bit later than scheduled, but offered a brief explanation and did, in fact, come on the designated afternoon. (I was afraid they would be calling to reschedule and so happy that was not the case!) They took great care to keep our home clean and to transport materials to the basement in a careful manner. Both were quiet, professional and appeared happy to answer our questions. It seemed that the job took longer than they originally anticipated, but we appreciated that they stayed until the job was fully complete (around 7:30 pm) and at no point did we feel they were rushing to leave. With such a costly and critical purchase, we valued their care and thoroughness. The new furnace looks great and all components seem well-connected and cohesive as a unit. The new thermostat was easy to program. Everything was neat and clean when they departed and no unexpected fees/costs were assessed. Thank you for a seamless and highly positive experience!
- GTGene TaylorOct 27, 20255.0Ashton was very punctual in reaching out schedule a service call, called back within minutes to offer a service call within 20 minutes. Can’t do better than that. Upon arrival 911’s technician Aric introduced himself and jumped right into diagnosing the issue and resolving same within minutes. Decided to request a quote to replace my 25 year old furnace and Aric provided same within minutes. From Ashton reaching out to Aric’s departure 911 got me back up and running in 1 hour. Awesome experience!
Frequently Asked Questions About 911 Mechanical Heating-Cooling-Plumbing
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency heating and cooling repairs across Southeastern Michigan.
Do you service commercial properties?
Absolutely. We handle HVAC installation and maintenance for both residential and commercial clients.
What financing options are available?
We offer multiple financing plans to make HVAC installations affordable. Ask our team for details.
Are your technicians certified?
Yes, our factory-trained, licensed, and insured technicians ensure safe and reliable service.
Do you offer emergency HVAC service?
Yes, 911 Mechanical provides 24/7 emergency heating and cooling repairs across Southeastern Michigan.
Do you service commercial properties?
Yes, they handle HVAC installation and maintenance for both residential and commercial clients.
What financing options are available for HVAC installations?
Multiple financing plans are offered to make HVAC installations affordable. Customers can ask the team for details.
Are your technicians certified?
Yes, the technicians are factory-trained, licensed, insured, and NATE Certified to ensure safe and reliable service.
What are your business hours?
The business is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Where is 911 Mechanical Heating-Cooling-Plumbing located?
They are located at 51620 Milano Drive, Suite B, Macomb, MI 48042, USA.
What brands of HVAC equipment do you work with?
They service and install HVAC equipment from brands like Carrier and Lennox.
What payment methods are accepted?
They accept payments via cash, check, MasterCard, and Visa.
How can nearby places like Advanced Air Care and Randazzo Heating & Cooling be helpful to customers?
Nearby HVAC-related businesses like Advanced Air Care and Randazzo Heating & Cooling offer additional shopping and wholesale options which customers might visit for parts or alternate services before or after visiting 911 Mechanical.
What nearby services can customers visit alongside 911 Mechanical?
Customers can also visit Nu-Way Carpet Cleaning for air duct and carpet cleaning services, and Empower By A-Game Massage Therapy for health and wellness, making multi-purpose trips efficient.
Are there any fitness or recreational places near 911 Mechanical?
Yes, Legacy Edge 360 offers gym and fitness training nearby, providing an option to combine wellness activities with service visits.