Tuff Shed is America's leading provider of installed storage buildings and garages. Since 1981, Tuff Shed has been delivering on its customer promise of providing products of lasting value through the use of innovative engineering, proven construction techniques, and expert consultative services.
Customers praised the sales representatives, particularly Adam and Venetia, for their professionalism, knowledge, and helpfulness throughout the purchasing process.
Installation Issues
Several customers reported significant delays and scheduling issues with installation, leading to frustration and disappointment.
Quality of Work
While many customers were satisfied with the quality of the sheds and the installation work, there were complaints about poor craftsmanship and misalignment in some cases.
Customer Service
Customer service received mixed reviews; while some found it responsive and helpful, others experienced long wait times and unreturned calls.
Communication
There were numerous complaints about lack of communication regarding scheduling and installation updates, leading to customer dissatisfaction.
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Tiffany Sinclair
Oct 18, 2025
5.0
Adam is professional, knowledgeable, and a complete joy to work with. Together we designed the perfect shed. He is patient and listened to my needs. I am looking forward to my new Tuff Shed
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Cody Hartford
Oct 11, 2025
3.0
I am giving 3 stars due to customer service and scheduling. The purchase process went well and the contractors building the shed went well. They even toughed it out in the rain.
Now for the bad. I told their scheduling team that I hat time parameters they would have to meet. Mon-thur 7am-12:15pm or Friday 7am-11am and if they went over on time they had to leave and return another day since it’s being installed on a pre-K -8th grade playground and we can’t have them building outside with children playing. We agreed on a time and date. The day before they were supposed to arrive I got a text for a noon-4 arrival time. I immediately called to confirm our original time or reschedule which was no problem at all if we did and I was not in a rush for the install. I had a shed already in place I’d have to tear down the day before they install. After 3 calls to verify our schedule or reschedule I ended up with no answer or resolution even after being promised on the 3rd call I’d get a call back in 20 minutes. On to the day of the builder showed up in the morning like we originally planned and I did not take down the other shed that was full of stuff since I expected I’d be turning them away after noon when I expected them to arrive due to the change in scheduled time and no confirmation of the time being changed. Due to this headache I will source a different company next time and will not be referring tough shed to anybody. Being independent contractors, I would hire the builders I had again without question. (Precision timber and building LLC) gets 5 stars from me for flawless work and dedication to complete their job.
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Allen Teems
Oct 3, 2025
5.0
Due to a friend having ordered a shed previously, having it installed by the Tuff Shed team, and the awesome experience throughout the entire process. I decided to meet with Tuff Shed team regarding our needs for a shed. After reading the installation horror stories from the big box retailers, I wanted to avoid that experience. Adam Hartson spent hours with my wife and I to make sure that every single detail of our new shed and installation would be perfect. I would highly recommend Tuff Shed and their team. I will be using their services in the future for our up North properties as well. Highly recommended!
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tony lauri
Sep 22, 2025
5.0
Tory and Anthony did a great job completing my 10’ X 12’. They picked up where the first team left off and brought the project home. I recommend them, and Tuff Shed.
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Michael Aumann
Aug 9, 2025
5.0
The Tuff Shed team was awesome to work with. We just completed a project on Harsens Island, a little complex do to the location. Jamie’s help with permitting and Ricky’s attention to detail in pre-planning and scheduling made for a smooth process. The magic was in our installers Jerry and Fred, two of the hardest working guys I’ve been around. Their attitude, demeanor and quality work resulted in pure delight on our end. Thanks Tuff Shed Detroit!!!
Shout out to our man Kameron at Tuff Shed Minnesota. He brought it altogether as usual. The two locations worked great together.
Frequently Asked Questions About Tuff Shed Detroit
What products and services does Tuff Shed Detroit offer?
Tuff Shed Detroit provides installed storage buildings, garages, home offices, and home gyms, built on-site with innovative engineering and proven construction techniques since 1981.
Where is Tuff Shed Detroit located?
Tuff Shed Detroit is located at 34425 Schoolcraft Rd, Livonia, MI 48150, USA.
What are the business hours for Tuff Shed Detroit?
The store is open Monday to Wednesday and Friday from 10:00 AM to 7:00 PM, Thursday from 10:00 AM to 4:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sunday.
What payment options does Tuff Shed Detroit accept?
They accept American Express, Check, Contactless Payments, Discover, Financing, MasterCard, and Visa.
Does Tuff Shed Detroit offer online estimates?
Yes, Tuff Shed Detroit offers online estimates for their construction services.
How can I contact Tuff Shed Detroit?
You can contact them at +1 734-524-0504 or visit their website at http://www.tuffshed.com/detroit-area/.
Where can I find more information or videos about Tuff Shed Detroit?
You can check their TikTok at https://www.tiktok.com/@tuff_shed and their YouTube channel at https://www.youtube.com/@BUYTUFF for videos and information.
What nearby industrial suppliers can support a Tuff Shed project?
Nearby, Williams Distributing provides HVAC supplies and Alro Steel offers metal and hardware supplies, which can be useful for your shed or garage project.
Are there services nearby that offer equipment rentals for construction?
Yes, Rental Equipment Solutions nearby offers rental services and outdoor gear, which might be helpful during your construction project with Tuff Shed Detroit.
What nearby transportation options could help me reach Tuff Shed Detroit?
Nearby transportation and freight services such as GTM USA, K&A Tranz, and Motor City Limousine can assist customers in getting to Tuff Shed Detroit conveniently.