Business Details
About
Glass & WindowsShowersMirror Shop
For over 100 years, Henderson Glass has been a leader in the Michigan glass industry, providing residential glass services for homeowners and commercial glass services for business. We offer free in-home estimates for our residential services, which include insulated window glass repair, shower doors and enclosures, shower door glass, shower door framing, custom mirrors, custom glass for any purpose, and more! Our commercial glass services include glass pane replacement, interior and exterior doors, steel and glass doors, door repair and replacement, glass partitions, glass handrails, receptionist windows, safety glazing, security glazing, complete curtainwalls, new storefront installations, and more.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.6
423 reviews
5 stars
343
4 stars
43
3 stars
13
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Kaylee's assistance and the responsiveness of management to resolve issues.
Quality of Work
Overall, customers were satisfied with the quality of installations and repairs, noting that the work exceeded their expectations.
Pricing
While some customers found the pricing reasonable, others felt that certain services were overpriced compared to competitors.
Professionalism
Installers and staff were frequently described as professional, punctual, and skilled, contributing to a positive customer experience.
Communication
Several reviews mentioned effective communication throughout the process, although there were isolated incidents of poor service from call center representatives.
- MRMark RzepkaOct 6, 20255.0Very good service.
- SBSteven BorderOct 5, 20255.0Henderson glass was very professional and helpful because I only had an idea as to what I wanted in a shower door Kaylee was very helpful and friendly even when she wrote up a few quotes for me because I was unsure of what I wanted but was very prompt and eager to help. Got a beautiful customer shower door without breaking the bank and couldn’t be happier Also the installers were very clean and were a joy to have in the home
- ECEric CrawfordAug 23, 20255.0Recently I had the broken glass in a basement window repaired by Henderson Glass in Lansing. On the Friday I was to pick up the finished window, I did not notice the call from the office saying it was ready, because I had a new phone was somehow set to "Do not disturb." When I realized I needed to check on the window, I called the office but learned that it had closed an hour early. Since I was going out of town that weekend for two weeks I really needed to get the window back! The Henderson rep who had answered my call was at another Henderson location, but she kindly offered to contact Kaylee Ferris, the Assistant Manager in the Lansing office. Kaylee then called and texted me and offered to meet me at the office on Saturday morning to hand over my window. This was incredibly nice of her to do! I so much appreciated her willingness to take her own time to help a customer in need on the weekend! The window itself was expertly repaired, so overall my experience with Henderson has been outstanding and I highly recommend them!
- MBMary BrowerAug 18, 20255.0We had two panes of windows replaced. We thought the price was very reasonable. We greatly appreciated the excellent installer who did a fantastic job for us. We would definitely hire this company again.
- PCPatrick CoomesJun 13, 20255.0Great job!!! Please lock door behind you like requested. That was what caused the problem to begin with. Thank you. I checked it and locked it.
Frequently Asked Questions About Henderson Glass
What types of glass services does Henderson Glass provide for residential customers?
Henderson Glass offers insulated window glass repair, shower doors and enclosures, custom mirrors, and custom glass for any purpose for residential customers.
Does Henderson Glass offer commercial glass services, and if so, what are some examples?
Yes, Henderson Glass provides commercial glass services including glass pane replacement, interior and exterior doors, steel and glass doors, door repair and replacement, glass partitions, glass handrails, receptionist windows, safety and security glazing, complete curtainwalls, and new storefront installations.
What are the regular business hours for Henderson Glass?
Henderson Glass is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Henderson Glass open on major holidays?
No, Henderson Glass is closed on major holidays including Thanksgiving, Christmas, and New Year's Day.
Does Henderson Glass require appointments for their services?
Henderson Glass does not require appointments; walk-ins are welcome.
What areas does Henderson Glass serve?
Henderson Glass serves Ingham County, Eaton County, and Clinton County in Michigan, USA.
What is the contact phone number for Henderson Glass?
You can reach Henderson Glass by phone at +1 517-706-2045.
Where is Henderson Glass located?
Henderson Glass is located at 930 East Michigan Avenue, Lansing, MI 48912, USA.
What nearby places can customers visit before or after a glass service appointment at Henderson Glass?
Customers visiting Henderson Glass can also enjoy nearby spots such as St. Luke Lutheran Church for community events, Sparrow Pharmacy Plus #10 for any health needs, and Garretts Taste of Home food truck for local dining.
Are there nearby transportation or service-related businesses that can help customers reach Henderson Glass?
Yes, nearby businesses like Pollack Glass Co., an auto glass service, and DBI We Do Office, offering office equipment, can be useful stops in the area around Henderson Glass.