Water Works ContractorIrrigation Equipment SupplierHardware Store
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries. As one of the nation’s largest waterworks supply companies, Ferguson puts your needs first. Everyday, public and private water sewer authorities, utility contractors, public works/line contractors and heavy highway contractors count on Ferguson because of our world-class service.
Frequently Asked Questions About Ferguson Waterworks
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Waterworks provide?
Ferguson Waterworks delivers quality products and innovative solutions for water, sanitary sewer, and stormwater management industries, serving public and private authorities and contractors with world-class service.
What are the regular business hours for Ferguson Waterworks in Lansing, MI?
Ferguson Waterworks is open Monday to Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays. They close early on December 24th and 31st and are closed on several holidays including Thanksgiving and Christmas.
How can I contact Ferguson Waterworks customer support?
You can contact customer support by calling 888-222-1785 or emailing customer.support@ferguson.com. Support hours are Monday to Friday, 8 a.m. to 8 p.m. EST.
What should I do if I forgot my password for ferguson.com?
Click the Forgot Password link on the login page, enter your registered email address, and you will receive instructions to reset your password.
Does Ferguson Waterworks offer financing options for purchases?
Yes, Ferguson Waterworks offers commercial financing through GreatAmerica Financial for qualified applicants.
What payment methods are accepted by Ferguson Waterworks?
Ferguson Waterworks accepts Visa, Mastercard, and American Express credit cards for purchases through their website.
Is there after-hours emergency service available at Ferguson Waterworks?
Yes, for after-hours emergency, will call, or commercial water heater full service delivery, you can call (800) 217-9480.
What nearby businesses can I visit along with Ferguson Waterworks?
Nearby businesses include Michigan Pipe & Valve for plumbing needs, EagleMonk Pub and Brewery for dining and drinks, and Doggy Daycare and Spa for pet care services, offering convenient options before or after your visit to Ferguson Waterworks.
How might nearby contractors and suppliers complement Ferguson Waterworks' services?
Nearby businesses like Benjamin Parking Lot Maintenance Co., Davis Construction Inc, and Universal Forest Products provide construction and contractor services that may complement Ferguson Waterworks' water management solutions for customers involved in building and infrastructure projects.
Are there community services or wellness centers near Ferguson Waterworks that customers might find useful?
Yes, nearby are community organizations like Greater Lansing Youth For Christ and Campus Life, as well as wellness centers such as Kinection Physical Therapy and In His Hands Family Chiropractic, which customers might want to visit for community involvement or health needs.