Doty Mechanical

4.9
548 reviews

About

HVAC Contractor

Location

Doty Mechanical
615 S Waverly Rd, Lansing, MI
48917, United States

Hours

Reviews

4.9
548 reviews
5 stars
509
4 stars
24
3 stars
3
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and knowledgeable service provided by technicians.

Timeliness

Many reviews highlighted the prompt response times, with several customers receiving same-day service.

Quality of Work

The quality of service and repairs was frequently commended, with technicians being thorough and effective in diagnosing and fixing issues.

Communication

Customers appreciated the clear communication from both office staff and technicians, including explanations of services and timely updates.

Pricing

While some customers found pricing to be high, many felt the value was justified by the quality of service and professionalism.
  • LL
    Lynne Lindsay
    Nov 16, 2025
    5.0
    Extremely helpful and beneficial. Rob was very friendly, came on time, and explained what he was gonna do. He did not upsell anything in the contrast, he helped me choose the best Service maintenance product. The price was rarely reasonable, and I walked away owing less than what I thought. Would definitely recommend this company.
  • MJ
    Mary J
    Nov 14, 2025
    5.0
    Jason was very friendly, flexible, informative, on time, and was able to fix an issue onsite. The necessary part was available to remedy the problem. The van was equipped with spare parts. The maintenance became a repair.
  • SS
    Suzanne Sawyer
    Nov 13, 2025
    5.0
    Technician Vinny did very thorough maintenance work on my almost 20 year old furnace. As well as cleaning and checking 2 gas fireplaces. Vinny was able to clean the fireplaces' glass covers that had burnt on ceramic residue from the gas logs. Other techs said it could not be cleaned. Plus Vinny explained what I would need to look out for as my furnace and gas fireplaces continue to age. Vinny's friendliness and exceptional attention to detail is truly appreciated. At a time when many technical jobs are rushed, it is like a breath of fresh air to have work done by someone who is thorough and considerate.
  • SH
    Sophia Heaven
    Nov 12, 2025
    5.0
    Very professional, I have the maintenance package they are always available to get my services running every season. I am so grateful for doty mechanical. They have my family save and healthy all year around. Thank you guys!
  • RB
    Robert Bylski
    Nov 10, 2025
    5.0
    I am a first time customer and a first time home owner and could not be more pleased by the installation of my new water heater this morning. I had Austin and another gentleman out and they could not have been more professional and kind throughout the whole process. They answered all of my questions and then some and also reassuring me i made the right decision with replacing the old tank. I’m especially impressed with how clean all the pipes look now. Very grateful for the experience and customer service I have received. Thank you Doty for making everything so easy and smooth.

Frequently Asked Questions About Doty Mechanical

What are the operating hours of Doty Mechanical during weekdays?

Doty Mechanical is open Monday through Friday from 8:00 AM to 5:00 PM.

Is Doty Mechanical open on weekends?

No, Doty Mechanical is closed on Saturdays and Sundays.