Brand Certified
Window World of West Michigan
4.8(662 reviews)
Certified by Window World of West Michigan • Mar 01, 2026
Business Details
5385 Patterson Ave SE, Kentwood, MI
49512, United States
Certified by Window World of West Michigan • Mar 01, 2026
(616) 988-9996
Certified by Window World of West Michigan • Mar 01, 2026
https://www.windowworldgrandrapids.com
Certified by Window World of West Michigan • Mar 01, 2026
About
Certified by Window World of West Michigan • Mar 01, 2026
Window Installation ServiceWindow SupplierDoor SupplierSiding ContractorHome Improvement StoreWindow World
Experience Window World's unrivaled ENERGY STAR replacement windows, doors, vinyl siding, shutters and more. Contact us to schedule your free in-home or virtual quote today!
Details
- Wheelchair accessible entranceAvailable
Location
Certified by Window World of West Michigan • Mar 01, 2026
Window World of West Michigan
5385 Patterson Ave SE, Kentwood, MI
49512, United States
Hours
Certified by Window World of West Michigan • Mar 01, 2026
Reviews
4.8
662 reviews
5 stars
600
4 stars
31
3 stars
12
2 stars4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Installation Quality
Many customers praised the installation team for their professionalism, efficiency, and attention to detail, often noting that the work was completed quickly and cleanly.
Customer Service
Feedback highlighted excellent customer service throughout the process, from sales to installation, with staff being described as friendly, knowledgeable, and accommodating.
Product Satisfaction
Customers expressed high satisfaction with the quality of the windows and doors, noting improvements in energy efficiency and aesthetics.
Communication Issues
Some reviews mentioned difficulties with communication and scheduling, indicating that while the installation was generally praised, there were occasional delays or challenges in the process.
- SKSheila KuesterJan 19, 20261.0I sure wish that I had made a better choice. I have had WW return over 5x to fix their shoddy work! I have also had to recaulk nearly ALL of the windows from the inside!!! And some from the outside. My experience with their work is nothing short of…crappy!!!!
- MMMichaelNov 19, 20255.0Window World provided a quality install. They were on time and completed the job in a timely manner. Customer service was excellent and accommodating.
- MSMatthew StarnerOct 15, 20255.0Had a great experience from the initial quote through installation. Very low-pressure sales visit and didn't play games like other window companies that I also got quotes from. The high-pressure tactics that other companies use turned me off but the sales rep from Window World was great! She walked me through the options and left me all the information I needed to consider what I needed. The installers did a great job, were very friendly and knowledgeable, and even cleaned up after themselves which I wasn't expecting. They installed 13 windows and 4 patio doors in one day and I couldn't be happier with the process!
- MMMichaelOct 7, 20255.0Installed yesterday, so far looks good and works great
- MKMeredith KOUBAOct 5, 20251.0Window World REFUSES to honor the screen warranty. They used to have the best protection plan in the business but THIS location refuses to honor the Window World contract. I have used Window World in 4 different states for entire home replacement spending over 10k each time but Window World doesn't care about existing and repeat customers and they refuse to cover screens or glass at this location. I will reach out to their cooperate offices but I think this maybe be the end of a 20 year relationship with Window World. If Nevada and Ohio and all the other states we've used them in covers the screens then why doesn't Michigan honor the screens and glass? I have all of my contracts and THIS LOCATION is NOT honoring Window World policy. Purchased in 2020, refused to repair 4 screens that have come loose. 50.00 is worth more than the over 200k I've spent with them.
Frequently Asked Questions About Window World of West Michigan
Are Window World windows energy-efficient?
Yes. Our windows are designed to be as energy-efficient as they are beautiful. Our energy-efficient windows help keep heated and cooled air inside your home where it belongs. This allows your HVAC system to work more efficiently, reducing the amount of greenhouse gases your home releases into the environment and saving you money on your energy bills every month
How do I know it’s time to replace my windows?
When deciding if you need to replace your old windows, watch for these few key warning signs that tell you it’s time to upgrade your home with new windows:
Windows are hard to open and close
You feel a draft, even when the windows are closed
Your monthly utility bills have increased
Condensation forms on the inside of your window
Will replacement windows increase the value of my home?
Yes. Replacing your old windows with new Window World replacement windows can help raise the value of your home for a high return on investment.
What Window World replacement window styles are offered?
At Window World of West Michigan, we proudly offer a wide range of window styles for our customers, from traditional to contemporary. All of our windows are built for easy operation, improved curb appeal and increased energy efficiency
Are vinyl windows the best option for my home?
Your home deserves a product that provides protection against outdoor elements, which is why we craft our windows using durable, vinyl frames. Vinyl withstands harsh weather conditions and requires little maintenance for easy cleaning. The combination of functionality, beauty and affordability makes vinyl windows a popular choice for homeowners everywhere.
Can I customize my Window World replacement door?
Yes. Window World of West Michigan offers a wide selection of color options, glass designs and door styles to personalize your home. You can easily match your style and individual taste.
Will my replacement door be energy efficient?
Yes. Our replacement doors offer excellent thermal insulation to keep your home consistently comfortable throughout the year. Crafted with superior weatherstripping and Low-E glass, our energy-efficient doors retain heat in the cooler months and reflect it in warmer months.
What functionalities can I expect with my new Window World door?
Window World of West Michigan offers a large selection of replacement door options. Some styles swing outward while other styles slide left to right for space-saving operation. No matter the door style, you can expect easy operation for everyday use.
Is Window World replacement siding energy efficient?
Yes. Window World of West Michigan proudly offers insulated vinyl siding that will help lower your monthly energy bills while instantly boosting your home’s curb appeal. Browse our energy-efficient siding products and find the right series for your home.
Is Window World replacement siding weather resistant?
Yes. Our replacement vinyl siding series require little maintenance yet still hold up against the harshest of storms. Built with thick panels and advanced lock designs, our siding provides superior holding power, keeping it tight on walls—even in extreme winds.
What material is used for Window World replacement siding?
Our replacement siding is engineered with the highest performing vinyl, plus insulation. Vinyl siding protects your home, keeping it beautiful for a lifetime.
Is Window World siding offered in different color options?
Yes. Our replacement siding is offered in a variety of eye-catching colors. Explore our vast selection of siding series and color options and select which color best suits your home.
Are shutters backed by a warranty?
Yes. Our superior shutter products are backed by our best-in-class warranty to ensure protection of your investment.
Are Window World shutters made in America?
Yes. Like all Window World products, our shutters are made right here in the U.S.A.
Are Window World shutters weather-resistant?
Yes. Our shutter products are built strong to withstand the harshest conditions. In fact, they’re engineered to resist fading, dents or scratches.
Does Window World provide professional roofing installation in Grand Rapids?
Yes. Window World partners with CertainTeed, North America’s leading brand of replacement roofing. We only trust the most distinguished and qualified roofing contractors in Grand Rapids to ensure timely installation and excellent customer service.
How do I know which type of roofing is best for my home?
When determining the best roofing for your home, you should consider the reputation of the brand and its weather-proof capability. Window World offers industry-leading replacement roofing that’s built strong to withstand the harshest conditions. Plus, it comes in a broad selection of rich colors to match your style.
Is roofing backed by a warranty?
Yes. For your peace of mind, all of our roofing styles are backed by SureStart™ PLUS extended warranty coverage to ensure protection of your investment.
When is the best time to replace my windows, doors or siding?
Most homeowners complete home improvement projects in spring and fall, but Window World of West Michigan provides replacement services throughout the year. In fact, we complete cold weather installation during the winter months.
How long will it take to get my replacement windows, doors or siding installed?
Most installations will be completed in as little as one day. On the day of your installation, we’ll quickly and carefully replace your old products with your new windows, doors or siding. Once installed, we’ll provide a final clean up before reviewing the finished product with you.
How do I prepare my home for installation?
Preparing for window installation is easy when you choose Window World of West Michigan On the day of your installation, follow these steps to get ready:
Remove furniture from the window or door that is being replaced
Keep small children or pets away from the job site
Ensure a homeowner is on-site to answer any questions or concerns
Will my installer be professionally trained?
Yes. When it comes to installing your new windows, doors or siding, our factory-trained installers are here to ensure you receive the smoothest installation possible.
Can I purchase windows from Window World and install them myself?
No. We do not sell windows for self-installation. Our professional installation process is part of our award-winning product. Watch the video below to learn more about why we include professional installation with our products.
How can I pay for my new windows, doors and siding?
Window World of West Michigan offers flexible financing options to help you enjoy your new replacement products when you want them. Your Window World expert will work with you to find the best payment plan for your project.
How much do Window World’s replacement windows, doors and siding cost?
During your free in-home estimate, you’ll receive the price of your replacement products. Every project is custom so we are unable to give specific pricing information over the phone or online.
Does Window World offer any promos or offers?
Yes. Window World of West Michigan doesn’t make you wait to renovate your home. With our special offers, we make replacing your windows, doors or siding more affordable than ever.
What happens during my free estimate?
Our estimate process is simple. If you choose an in-home estimate, a Window World professional will come to your home to discuss the best replacement options to fit your budget as well as your style. Our expert will ensure all your questions are answered, spending the time to provide product demonstrations and inform you on energy-efficient opportunities.
If you choose a virtual consultation, you’ll talk with a Window World representative via video chat to discuss your home, your project, and which Window World products would best help you reach your goals.
What is a virtual consultation?
A virtual consultation is our way of practicing social distancing and self-isolation while still allowing you to keep your home improvement projects moving.
During your virtual consultation, you will talk one-on-one, via video chat, with a Window World design consultant. He or she will discuss your home project, your goals, and help you determine which Window World products and styles will help you meet those goals.
How do I know if I need to replace my windows?
There are a few surefire signs that your windows need to be replaced. These include:
Noticeable damage like broken panes or dented frames
Leaky window or rotting frames
Higher energy bills with no other obvious explanation
Difficulty opening and closing them, even after lubricating the tracks
You can hear too much outside noise
You notice condensation on the inside of the pane or between the panes of multi-pane windows (condensation on the outside of the pane is normal)
If one or more of these sound familiar, we recommend replacing your windows as soon as possible. You’ll enjoy more comfortable interior temperatures and lower energy bills!
What services does Window World of West Michigan offer?
We provide energy efficient window installation, siding installation, Owens Corning roofing, and entry, patio & storm door replacement services in Grand Rapids and Kentwood, MI. Our team handles the entire exterior of your home, ensuring quality and efficiency from start to finish.
Are your windows energy efficient?
Yes, our vinyl replacement windows are designed for maximum energy efficiency. They help keep your home comfortable year-round and can reduce your energy bills by improving insulation and reducing drafts.
Are Window World windows energy-efficient?
Yes, our windows are designed to be highly energy-efficient, helping to keep heated and cooled air inside your home, reduce greenhouse gas emissions, and save money on energy bills.
How can I tell if it's time to replace my windows?
Signs you need window replacement include difficulty opening/closing windows, drafts when windows are closed, increased utility bills, and condensation forming on the inside of the windows.
What window styles does Window World of West Michigan offer?
We offer a wide range of window styles from traditional to contemporary, all designed for easy operation, improved curb appeal, and increased energy efficiency.
Are Window World replacement doors customizable?
Yes, we offer a wide selection of door colors, glass designs, and styles so you can personalize your home's appearance to your taste.
Does Window World provide professional roofing installation in Grand Rapids?
Yes, we partner with CertainTeed and work with qualified roofing contractors in Grand Rapids to ensure timely installation and excellent service.
What payment options are available at Window World of West Michigan?
We accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa for your convenience.
Where is Window World of West Michigan located?
We are located at 5385 Patterson Ave SE, Suite B, Kentwood, MI 49512.
What are the business hours for Window World of West Michigan?
We are open Monday to Thursday from 8:00 AM to 5:00 PM, Friday from 8:00 AM to 3:00 PM, and closed on weekends.
What nearby places can I visit when coming to Window World of West Michigan?
Nearby you can visit Cafe 5300 for coffee, West Side Beer Distributing for drinks, or check out Grandstone Cabinets and Dwyer Marble and Stone Supply for home improvement needs.
How can nearby credit unions help customers visiting Window World of West Michigan?
Kellogg Community Federal Credit Union and Kellogg Community Credit Union are nearby financial institutions where customers can manage financing options or get advice for home improvement projects.
Are there any professional services nearby that might assist with home improvement projects?
Yes, nearby businesses like BDO and Sunhill America offer marketing and professional consulting services that could be helpful for home-related business ventures.
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