Water Works ContractorIrrigation Equipment SupplierHardware Store
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries. As one of the nation’s largest waterworks supply companies, Ferguson puts your needs first. Everyday, public and private water sewer authorities, utility contractors, public works/line contractors and heavy highway contractors count on Ferguson because of our world-class service.
Frequently Asked Questions About Ferguson Waterworks
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and industries does Ferguson Waterworks specialize in?
Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer, and stormwater management industries, serving public and private water sewer authorities and various contractors.
What are the regular operating hours of Ferguson Waterworks in Kentwood, MI?
Ferguson Waterworks is open Monday through Friday from 8:00 a.m. to 5:00 p.m. It is closed on Saturdays and Sundays.
Are there any special holiday closures for Ferguson Waterworks?
Yes, Ferguson Waterworks is closed on several holidays including November 27, December 24, December 25, December 31, and January 1.
How can I contact Ferguson Waterworks for customer support?
You can reach Ferguson Waterworks customer support by calling 888-222-1785 or emailing customer.support@ferguson.com during Monday to Friday, 8 a.m. - 8 p.m. EST.
Does Ferguson Waterworks offer after-hours emergency services?
Yes, for after-hours emergency, will call, and commercial water heater full service delivery, call (800) 217-9480.
Can I pay with a credit card on ferguson.com?
Yes, you can purchase products using Visa, Mastercard, and American Express on ferguson.com.
Does Ferguson Waterworks offer commercial financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants on ferguson.com.
What nearby businesses could I visit when coming to Ferguson Waterworks?
Nearby businesses include Printing Productions Ink for printing and sign making, Apex Oil Lab for automotive needs, and The Spot GR, a bar and event venue, which you might want to visit before or after your visit to Ferguson Waterworks.
Are there other contractors and construction service providers close to Ferguson Waterworks?
Yes, MK Insulating, a construction services contractor, and Ayers Basement Systems, specializing in masonry and concrete construction, are nearby and could assist with related projects.
How can nearby services like Lawn Doctor of Grand Rapids and Health Motion Physical Therapy help customers in the area?
Lawn Doctor of Grand Rapids offers landscaping and pest control services which could be useful for property maintenance near Ferguson Waterworks, while Health Motion Physical Therapy provides physical and occupational therapy services that could benefit community members.