Business Details
About
PlumberSewer & Drain CleaningSewer Cleaning CompanyDrainage ServiceEmergency PlumbersWater Heater Service
Butler's Rooter, LLC performs all types of plumbing repairs, including installing fixtures, pipes, water heaters, plumbing repair, drain and sewer cleaning, and more in Grand Rapids and the Western Michigan area.
Details
- Credit cardAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Wheelchair accessible entranceNot available
Location
Hours
Reviews
5.0
616 reviews
5 stars
606
4 stars5
3 stars2
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and friendly, providing thorough explanations and quality service.
Timeliness
Customers frequently praised the quick response times and same-day service, often highlighting the prompt arrival of technicians.
Affordability
Many reviews noted reasonable pricing and fair quotes, with several customers expressing satisfaction with the value received for the services provided.
Customer Service
The business received high marks for excellent customer service, including clear communication and follow-up, contributing to a positive overall experience.
Reliability
Customers expressed trust in the company, often stating they would recommend Butler's Rooter for future plumbing needs based on their positive experiences.
- SLsheila lung5 days ago5.0I have hired multiple companies through out 25 yrs of ownership. When previous companies did the work, they never had done such a total cleaning of my main sewer lines to the road. There worked was always under hour. Les Butler serviced my home did a excellent cleaning which took 4 hours. He also gave awesome recommendations and help regarding my sewer. I will refer all associates to Butler Plumbing!! FANTASTIC JOB. THANKS LES B.:)))))
- GCGreg ChernobyJan 2, 20265.0Couldn't be happier with Butler's. I called a few plumbers on Monday December 29th. I knew exactly what I wanted to have done. Most wouldn't even give me a ballpark quote for the basic work items needed, and wanted to come out for an on-site estimate 2-3 weeks out. Les from Butler's called me right back, and gave me a quick estimate over the phone, and said he had availability Wednesday the 31st. Les arrived on time, and even had a colleague come out as well since I had communicated that we had a last minute schedule change in our day and had to have the work done earlier so we could pick up our son. They completed all items I requested, and came in right at their estimated price, which was far less than other estimates I received. Very fair, prompt, and to the point. I will definitely be using them for any and all plumbing work I need in the future.
- FSFran SymonsDec 30, 20255.0Les did a great job educating me on our pumps and basement plumbing! He provided really reasonable quotes and even checked out my sink before he left. Will absolutely call this company back do any plumbing work. So one and knowledgeable and respectful! Cheap service call fee too even though it’s the day before nye! Thanks for your help Les
- JTJoe TenbuschDec 29, 20255.0Les at Butler's Rooter helped me out when I was in a bind. A holiday weekend with a brown water back-up in the basement is never any fun... the job was accurately quoted over the phone, they arrived quickly (before the other places I called could!) & got my sewer line taken care of in no time! Even fixed a broken sink I'd been "meaning to get to". Would definitely recommend Butler's Rooter!
- RRRoger RittenhouseDec 20, 20255.0Wonderful customer service. They texted when they were on the way. They showed up on time. Their serviceperson put down floor covers before bringing in their modern equipment. They had a camera to search the sewer line to find and identify the clog and they had a serious snake to break up the clog. The serviceperson said the snake was powerful enough to even clear out tree roots if roots cause the blockage, but that wasn't necessary for our situation. The serviceperson was very professional and friendly and gave us some good advice. I called other companies before finding Butler's Rooter. Other places that claimed 24 hour service said it would take them 3 days to come. I called on a Friday, but they wouldn't come out that day or on the weekend. Apparently 24 hour service excludes Friday afternoons, Saturdays, and Sundays. Butler's said they could come first thing Saturday morning, which was great. Their quoted rate was less than the others and they give a one year guarantee. My advice is firget the others and call Butler's first.
Frequently Asked Questions About Butler's Rooter, LLC
What are your hours of operation?
Butler's Rooter, LLC provides round-the-clock service for emergency plumbing repairs. We are available to assist with leaks, fixture problems, and drain cleaning services at any time. It's important to address plumbing issues promptly, as Home Business Magazine reports that neglecting plumbing maintenance can decrease a home's value by as much as 10%.
What services do you offer?
Our company offers a comprehensive range of plumbing services. These include drain cleaning, water heater repair, installation of sump and sewage pumps, water softener solutions, and bathtub replacement services.
Where are you located?
Butler's Rooter, LLC is based in Kentwood, MI. We offer our plumbing and drain cleaning services to Kentwood and the surrounding areas.
What are the hours of operation for Butler's Rooter, LLC?
Butler's Rooter, LLC operates from 7:00 AM to 8:00 PM Monday through Friday, 9:00 AM to 5:00 PM on Saturdays, and is closed on Sundays. Emergency plumbing repairs are available 24/7.
What plumbing services does Butler's Rooter, LLC offer?
They provide drain cleaning, water heater repair, installation of sump and sewage pumps, water softener solutions, bathtub replacement, faucet repairs, sewer cleaning, and more.
Where is Butler's Rooter, LLC located and which areas do they serve?
Butler's Rooter, LLC is located at 5238 Burgis Ave SE, Kentwood, MI 49508, and serves Kentwood as well as the surrounding Grand Rapids, MI area.
How can I contact Butler's Rooter, LLC?
You can reach them by phone at +1 616-828-1708 or via their alternate phone +1 616-719-2121. Email contact is available at butlersrooter@icloud.com.
What brands of plumbing products does Butler's Rooter, LLC work with?
They work with brands such as American Standard, Moen, and Delta for plumbing fixtures and products.
What payment options are accepted at Butler's Rooter, LLC?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Does Butler's Rooter, LLC provide emergency plumbing services?
Yes, they offer 24/7 emergency plumbing repairs including leaks, fixture problems, and drain cleaning services.
What nearby places can I visit when I come to Butler's Rooter, LLC?
Nearby you can find various services such as Easy Hair Care Salon for beauty needs, Kentwood Family Dentistry and Applewood Dental for dental services, and Planet Fitness if you're interested in a workout before or after your visit.
Are there recreational spots near Butler's Rooter, LLC for family activities?
Yes, nearby is Kidz Indoor Playground for children’s fun and Kentwood Baseball League for sports activities, providing entertaining options if you’re in the area visiting the plumbing company.
How can nearby transportation or landmarks assist me in finding Butler's Rooter, LLC?
While specific transit stations are not listed, you can use well-known nearby landmarks such as Pine Hill Cemetery and St Mary Magdalen Catholic Church to help locate Butler's Rooter, LLC in Kentwood, MI.