Business Details
About
PlumberSewer & Drain CleaningSewer Cleaning CompanyDrainage ServiceEmergency PlumbersWater Heater Service
Butler's Rooter, LLC performs all types of plumbing repairs, including installing fixtures, pipes, water heaters, plumbing repair, drain and sewer cleaning and more in Grand Rapids, MI, and surrounding areas.
Details
- Credit cardAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Wheelchair accessible entranceNot available
Location
Hours
Reviews
5.0
572 reviews
5 stars
563
4 stars5
3 stars2
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and friendly, providing excellent customer service.
Prompt Service
Customers frequently mention quick response times and same-day service for plumbing issues.
Fair Pricing
Many reviews highlight reasonable and fair pricing for the services provided, often without upselling.
Quality Work
The quality of work is praised, with technicians effectively resolving issues and leaving no mess behind.
Communication
Clear communication regarding services, pricing, and problem diagnosis is frequently noted as a strong point.
- BHBrittani HydeNov 17, 20255.0GREAT service! We will be using them only, moving forward. They were able to come out the same day and helped us work with the city, once he was able to see what was going on. He knew what he was doing and what he was talking about. Highly recommend!
- CVChandler VersluisNov 12, 20255.0We had a sewer backup, and I had talked to Butler’s months ago when I had a similar issue in a house we renovated, though I’d already booked with someone else. They had great rates, explained things well, and were friendly and helpful. I knew who to call the next time that issue came up! They showed up within a day, cleared 9 different points of blockage I believe and everything is flowing again the way it should! Highly recommend! Les was very friendly and I could tell he was busy and still took my call. Herbie showed up to do the work and was also very friendly and thorough!
- ARAndrea RicheyNov 12, 20255.0I had a floor replaced in my bathroom and when the toilet was reset it leaked, the flooring person didn't know how to fix it. I called Butler's after 5:30 to see if someone could look at it and within 15 minutes someone was here. He determined it was ok overnight and put me on the schedule for the next day. The following day the plumber was here at the time he said he would be and had the toilet fixed and leak free very quickly. He explained everything and left the bathroom very clean. I would definitely use Butler's again and recommend them.
- MGmelissa goebelNov 6, 20255.0We were very happy w the service! Zach was professional, knowledgeable, and so helpful. They came out quickly to address the problem, and we really appreciated the time he took to explain what needed to be done and how to maintain things going forward. They were recommended by our usual plumber (who couldn’t come for over three weeks) and said they were honest and did great work — I can confirm that’s absolutely true!
- MLmitch leachmanOct 27, 20255.0First, the appointment tool on their website is great, and LOVE the fact that the owner came out to do the estimate. Les was great and we got the work scheduled right away...a full stack replacement in the basement (it was a DIY job from the previous owner and leaking) and re-route of the dishwasher upstairs. Dan was prompt and efficient and professional. Just a few hours for the entire project. Unfortunately, we discovered an issue with the dishwasher a few days LATER. After some vacation and communication challenges, Les came out himself the other day. He got right into the unit and rather quickly ID'd the problem and set things completely right. Appeared the issue was likely due to the unit being pushed back in with haste and the insulation on one side getting tangled with the door pulley. We will most certainly use Les & his team for any future project and encourage anyone in the Grand Rapids area to seek an estimate from them!
Frequently Asked Questions About Butler's Rooter, LLC
What are your hours of operation?
Butler's Rooter, LLC provides round-the-clock service for emergency plumbing repairs. We are available to assist with leaks, fixture problems, and drain cleaning services at any time. It's important to address plumbing issues promptly, as Home Business Magazine reports that neglecting plumbing maintenance can decrease a home's value by as much as 10%.
What services do you offer?
Our company offers a comprehensive range of plumbing services. These include drain cleaning, water heater repair, installation of sump and sewage pumps, water softener solutions, and bathtub replacement services.
Where are you located?
Butler's Rooter, LLC is based in Kentwood, MI. We offer our plumbing and drain cleaning services to Kentwood and the surrounding areas.
What are the hours of operation for Butler's Rooter, LLC?
Butler's Rooter, LLC operates from 7:00 AM to 8:00 PM Monday through Friday, 9:00 AM to 5:00 PM on Saturdays, and is closed on Sundays. Emergency plumbing repairs are available 24/7.
What plumbing services does Butler's Rooter, LLC offer?
They provide drain cleaning, water heater repair, installation of sump and sewage pumps, water softener solutions, bathtub replacement, faucet repairs, sewer cleaning, and more.
Where is Butler's Rooter, LLC located and which areas do they serve?
Butler's Rooter, LLC is located at 5238 Burgis Ave SE, Kentwood, MI 49508, and serves Kentwood as well as the surrounding Grand Rapids, MI area.
How can I contact Butler's Rooter, LLC?
You can reach them by phone at +1 616-828-1708 or via their alternate phone +1 616-719-2121. Email contact is available at butlersrooter@icloud.com.
What brands of plumbing products does Butler's Rooter, LLC work with?
They work with brands such as American Standard, Moen, and Delta for plumbing fixtures and products.
What payment options are accepted at Butler's Rooter, LLC?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Does Butler's Rooter, LLC provide emergency plumbing services?
Yes, they offer 24/7 emergency plumbing repairs including leaks, fixture problems, and drain cleaning services.
What nearby places can I visit when I come to Butler's Rooter, LLC?
Nearby you can find various services such as Easy Hair Care Salon for beauty needs, Kentwood Family Dentistry and Applewood Dental for dental services, and Planet Fitness if you're interested in a workout before or after your visit.
Are there recreational spots near Butler's Rooter, LLC for family activities?
Yes, nearby is Kidz Indoor Playground for children’s fun and Kentwood Baseball League for sports activities, providing entertaining options if you’re in the area visiting the plumbing company.
How can nearby transportation or landmarks assist me in finding Butler's Rooter, LLC?
While specific transit stations are not listed, you can use well-known nearby landmarks such as Pine Hill Cemetery and St Mary Magdalen Catholic Church to help locate Butler's Rooter, LLC in Kentwood, MI.