United Rentals has an extensive inventory of porta potties, restroom trailers, shower trailers, hand wash stations and temporary fencing for events or worksites. We can ensure your sporting event, festival, disaster relief effort or construction site has reliable portable restroom rentals and portable sanitation rentals to keep your guests or crew clean and comfortable. We also offer wheelchair-accessible units to maintain ADA compliance. Our inventory also includes temporary fence rentals to ensure safety and traffic control at your event or jobsite. We provide delivery, servicing, pick-up and 24/7 customer service to ensure your project or event goes smoothly. Call your local Reliable Onsite Services expert today.
We had a very disappointing experience with United Rentals’ portable restroom services. While we appreciated the spaciousness and accessibility of the handicap-accessible unit, the service and responsiveness left much to be desired.
1. Unreliable Cleaning Schedule: The unit was supposed to be serviced weekly as per the rental agreement. However, it went uncleaned for three consecutive weeks, despite repeated attempts to contact the company.
2. Poor Communication and Follow-Up: It took multiple phone calls, emails, and text messages before we could get a response regarding the overdue cleaning.
3. Failure to Deliver Before a Scheduled Event: We had an important event on a Saturday and specifically called the day before (Friday) to ensure the unit would be cleaned. We were assured over the phone that it would be taken care of Friday night. Unfortunately, when we arrived Saturday morning, it was still dirty, and the hand sanitizer was completely empty. We had to bring our own large bottle to accommodate.
Given these issues, we cannot recommend United Rentals - Reliable Onsite Services based on our experience.
DD
D D
Apr 26, 2025
5.0
I walk the park (Ross Park) in Norton Shores, MI. Your port-a-johns are always clean and well stocked, and there are multiple ones. Please relay to your staff, their work does not go unnoticed. They do a great job and have for years. No one really wants to use a portable toilet but yours are always pleasant to use. Thank you for your continued superior service.
Frequently Asked Questions About United Rentals - Reliable Onsite Services
How much does it cost to rent a porta potty?
Porta potty rental prices vary by size, type and quantity. For a price quote, please reach out to a member of our Reliable Onsite Services team.
How can I rent a portable restroom?
You can rent a portable restroom by submitting a request to our Reliable Onsite Services team. Once the form is received, a team member will contact you to confirm your requirements and quote you a price.
Should I rent a restroom trailer instead of a porta potty?
If you are looking for a more luxurious option, restroom trailers are a good fit, but if you're looking for a quick, budget-friendly option, porta potties will work best for you. Restroom trailers are larger and have running water, mirrors, laminate flooring and lighting. They do require water and electricity hookups, so if you do not have access to those, porta potties would be a better fit for you.
How many porta potties do I need for my jobsite?
A good rule of thumb for your jobsite is to have one portable restroom for every 10 workers in a 40-hour workweek, then increase the number of porta potties as your workforce and work hours increase.
How many handwashing stations do I need for an event?
You should have one handwashing station for every four porta potties. Portable sinks or hand sanitizer stations are required if your event includes food service.
What are your branch hours?
Our branch is open during the hours posted at our physical location. If you need assistance outside of these hours, you can call the branch directly and be connected to our after-hours call center. You can also find our 24/7 support number on our website for emergency assistance.
What types of portable restrooms and sanitation rentals does United Rentals offer?
United Rentals offers porta potties, restroom trailers, shower trailers, hand wash stations, and ADA-compliant portable restrooms.
How can I rent a portable restroom from United Rentals?
You can rent a portable restroom by submitting a request to the Reliable Onsite Services team who will confirm your requirements and provide a price quote.
What is the difference between a porta potty and a restroom trailer?
Restroom trailers are larger with running water, mirrors, flooring, and lighting requiring water and electricity, offering a more luxurious option. Porta potties are quick, budget-friendly, and do not require hookups.
How many porta potties should I rent for my construction jobsite?
A general guideline is one portable restroom per 10 workers for a 40-hour workweek, increasing as workforce or hours increase.
How many hand washing stations are recommended for an event?
You should have one handwashing station for every four porta potties; these are required if food service is provided.
What are the branch hours for United Rentals in Grand Rapids?
The branch is open Monday through Friday from 7:00 AM to 5:00 PM and closed on Saturdays, Sundays, and certain holidays.
Does United Rentals provide delivery and pickup services for their products?
Yes, United Rentals offers both in-store pickup and delivery services for their portable restrooms and fencing rentals.
Are there any nearby storage facilities customers can visit when coming to United Rentals?
Yes, nearby storage options include National Storage Centers Grand Rapids Downtown, Boxer Storage, and Western Michigan Storage Co., which can be useful if you are storing equipment or supplies related to your project.
What community services and organizations are located near United Rentals in Grand Rapids?
Nearby community organizations include Seidman Boys & Girls Clubs of Grand Rapids and Next Step of West Michigan, which may be of interest for community engagement or collaborative events.
Are there any local dining or entertainment options near United Rentals in Grand Rapids?
Near United Rentals, you can find MyPlace LatinClub (a bar, restaurant, and dance club), My Place Bar and Restaurant, La Mexicana Bakery & Grocery, and La Super Torta taco restaurant, great for a meal or gathering before or after your visit.