Customer Service
Customers consistently praised the helpfulness and professionalism of the staff, highlighting specific team members for their knowledge and support throughout the renovation process.
Quality of Work
The quality of products and installation received high marks, with many customers expressing satisfaction with their new flooring, countertops, and overall renovations.
Communication
While most reviews noted excellent communication, a few customers experienced issues with follow-up and responsiveness, particularly regarding project timelines and quotes.
Design Assistance
Customers appreciated the design assistance provided by staff, noting that designers were attentive to their needs and helped create beautiful, functional spaces.
Installation Experience
The installation teams were frequently described as professional, efficient, and detail-oriented, contributing to a positive overall experience.