Business Details
About
HVAC ContractorElectricianAir Conditioning ContractorAir Quality ConsultantHeating ContractorEmergency PlumbersPlumberSewer & Drain CleaningSewer Cleaning CompanyWater Heater Service
We proudly service the greater Grand Rapids (West Michigan) and the greater Kalamazoo (Southwest Michigan) areas. Since 1978, customers have trusted us to deliver exceptional service and the highest quality work at every visit. Our team is committed to the safety and comfort of your home and family, and we believe you deserve our very best. Whether it’s a heating, cooling, plumbing, drains, duct cleaning, or a household electrical project you need help with, you’ll receive 5-star service. With our up-front price promise and satisfaction guarantee, you can feel 100% confident in your decision to work with us!
Location
Hours
Reviews
4.8
8,584 reviews
5 stars
7,897
4 stars
259
3 stars59
2 stars53
1 star
316
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional demeanor of technicians, highlighting their effective communication and willingness to help.
Service Quality
While some reviews noted excellent service and quick resolutions, others reported issues with upselling and misdiagnosis, leading to frustration and dissatisfaction.
Timeliness
Several customers appreciated the prompt response times and quick service, especially in urgent situations.
Professionalism
Technicians were often described as professional and knowledgeable, although there were instances of unprofessional behavior reported.
Pricing Concerns
Multiple reviews expressed dissatisfaction with pricing, citing high quotes for services and feeling pressured into unnecessary upsells.
- GGGregory Garstecki2 days ago5.0We had an issue with our boiler heating system late on a Friday. Service Professor was able to get to us early the next day. Nick S. was very helpful ensuring our system was running correctly before he left. I would highly recommend Nick S. and the Service Professor for their knowledge, timely response, and professionalism throughout this situation. Thank you!
- TCTyler Colman3 days ago1.0My furnace crapped out on me last night, so I called Consumers to use their insurance — they sent Service Professor. Nathan came. He did a great job inspecting my furnace, showed me what was wrong with it, informed me that it needed to be replaced. Great — now here’s the bad……Inwas quoted in between $12k-$14k for a new furnace. Sooooo, I called around to some local companies, I was quoted 1/2 that. Needless to say, I went with the local company. They’ll be at my house Monday. And they’ll fix my decades old AC unit that Service Professor said they couldn’t fix.
- CBCassandra Bell4 days ago5.0Corbin gave us outstanding service today, hands down the best we’ve received. He was very knowledgeable and explained everything clearly, making sure all of our questions and concerns were addressed. He was respectful, patient, and truly went above and beyond. We couldn’t be happier with his service!
- TRTyler RobartJan 4, 20262.0Tried to schedule service but they canceled on us, can’t use my toilets or any water and they wouldn’t come out, said it would be noon the next day but we wait until 3pm and never heard anything back. Very unprofessional and after reading a couple bad reviews about how they failed to clear blockages, we went with a different company
- JPJavier Pizano ParamoDec 22, 20251.0Very Poor and Awful service company. I had them come out and inspect+repair a leaking tub faucet a couple years back. They're first visit they got it sealed and replaced at first, but not even an hour later the leaking came back worse than before. They're next visit they seal it with no additional fee but advise that due to the issue being from another problem that the last plumber didn't see, they would charge me if they had to come back out. I was fine with what they had said at first but of course not even 2 days later the leak comes back AGAIN. I feel that I have wasted my money entirely, and not only that they have wasted my time. I dont recommend them at all. (Edit: and i forgot to mention I still have that same leak ever since then)
Frequently Asked Questions About Service Professor, Inc.
What services does Service Professor, Inc. provide?
Service Professor, Inc. offers heating, cooling, plumbing, drain cleaning, duct cleaning, and household electrical projects services.
What areas does Service Professor, Inc. serve?
They serve the greater Grand Rapids (West Michigan) and greater Kalamazoo (Southwest Michigan) areas.
Since when has Service Professor, Inc. been in business?
Service Professor, Inc. has been serving customers since 1978.
What are the operating hours of Service Professor, Inc.?
They are open 24 hours a day, 7 days a week.
What payment options are accepted by Service Professor, Inc.?
They accept American Express, Cash, Check, Diners Club, Discover, Financing, Mastercard, and Visa.
How can I contact Service Professor, Inc.?
You can contact them by phone at +1 616-871-1900 or visit their website at https://www.serviceprofessor.com/.
Where is Service Professor, Inc. located?
They are located at 4770 50th St SE, Grand Rapids, MI 49512, USA.
Which nearby automotive services can customers visit along with Service Professor, Inc.?
Customers can visit nearby automotive services such as Bigblockburns, GR Auto Gallery, Supersportstevie, Koenes Auto Body, Ottery Brothers car wash, and ERS of Grand Rapids and SW Michigan for their automotive needs.
Are there any nearby business consulting or advertising services near Service Professor, Inc.?
Yes, nearby customers can access Rev Business Solutions for consulting and Sign Goats or Fully Promoted Grand Rapids, MI for advertising and promotional products.
What can I explore near Service Professor, Inc. for home improvement or cleaning services?
Nearby, customers can check out Artistic Affirmation for home improvement and Great Lakes Cleaning Systems for cleaning services.