Certified by Pro-Tech Heating & Cooling • Feb 22, 2026
Reviews
4.9
1,167 reviews
5 stars
1,135
4 stars
19
3 stars3
2 stars0
1 star10
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as friendly, professional, and knowledgeable, providing thorough explanations of services.
Responsiveness
Customers appreciate the quick response times, often receiving same-day service for urgent heating issues.
Value for Money
While some reviews mention high service costs, many customers feel the quality of service justifies the price.
Customer Experience
Overall, customers report positive experiences, highlighting the company's commitment to customer satisfaction and effective communication.
MM
Managing Member
Feb 19, 2026
5.0
Pro-Tech was called for a furnace checkup on 20+ year old system. Upon arrival and inspection, the furnace was deemed unsafe, as the heat exchanger was leaking carbon monoxide into the home. Pro-Tech was quick to explain and address the issues, present a quote, discuss my needs and provide options. Install was quickly scheduled due the safety concerns of the existing furnace and cold weather, install went smoothly and was completed in a day with revisions to my existing system for efficiency. I would HIGHLY recommend Pro-Tech for any HVAC needs! Thank you Andy - your crew did an outstanding job meeting my needs and safety concerns!
DP
Dean Patton
Feb 18, 2026
5.0
Called Pro Tech to see if they could assist in my one off situation with getting a hot water heater in my basement, it’s an old farm house that was built back in 1880 and was told by another company that I will have to go to a tankless water heater setup which is 5k more. David from Pro Tech came out and assessed the situation and took measurements and confidently told me that he has full faith that they could make it happen and they did. Within a few days Techs Matt and Zach who were both very professional came out along with David and they got the new one in and drained and removed the old one with assistance from another tech that also came out to help with the removal. Zach stayed behind and also installed a new dryer vent for me that needed to be replaced. I just wanna thank David and the guys from ProTech for the hard work and professional they displayed and for saving me thousands of dollars, you have a lifetime customer!
MM
Maureen Martin
Feb 18, 2026
5.0
Furnace wasn’t heating. Jacob came out and did a thorough tuneup, replaced some parts under warranty, and explained it all as he worked.
BD
Brenda Dykema
Feb 17, 2026
5.0
Pro-Tech is an amazing company. They are very knowledgeable and passionate about their services. They are friendly and professional. I will fit sure use them again. Very highly recommend.
TS
Travis Scales
Feb 4, 2026
5.0
Unfortunately our furnace went out at a really bad time, but luckily we found Pro Tech and had an amazing experience from the diagnosis, to the eventual installation of our new unit. Justin Montgomery was incredible about going over our different options without feeling pushy or “salesy”. Highly recommend their services.
Frequently Asked Questions About Pro-Tech Heating & Cooling
What services does Pro-Tech Heating & Cooling offer?
Pro-Tech Heating & Cooling is an HVAC contractor providing heating and cooling services.
Where is Pro-Tech Heating & Cooling located?
It is located at 4073 Remembrance Rd NW, Grand Rapids, MI 49534, USA.
What are the business hours for Pro-Tech Heating & Cooling?
The company operates 24 hours a day, 7 days a week, from Monday to Sunday.
How can I contact Pro-Tech Heating & Cooling?
You can call them at +1 616-303-7436 or email justbetter@protechgr.com.
When was Pro-Tech Heating & Cooling established?
Pro-Tech Heating & Cooling was established in 2003.
Does Pro-Tech Heating & Cooling have an online presence?
Yes, you can visit their website at https://www.protechgr.com/ and their Facebook page at https://www.facebook.com/468564233185811.
Are there any nearby hardware stores close to Pro-Tech Heating & Cooling?
Yes, Bergman Power Equipment is a nearby hardware store, which could be convenient for customers needing tools or supplies related to HVAC work.
What automotive services are available near Pro-Tech Heating & Cooling?
Nearby automotive service providers include Pro Collision of West Michigan, Inc., Mi Paint Protection, River City Auto & Transmission, and Walker Auto Service, offering repairs, detailing, and oil changes.
Are there any food or dining options near Pro-Tech Heating & Cooling?
Yes, Daddy's Dough Cookies bakery and Mom's Kitchen restaurant are nearby options to grab a snack or meal before or after your visit.
What local schools or recreational facilities are near Pro-Tech Heating & Cooling?
Nearby educational and recreational spots include Walker Station Elementary School, Kenowa Hills Public Schools Day Care & Learning, Kitchen Sage cooking school, and Walker Ice & Fitness Center for sports and fitness activities.
Brand Certified Facts from Pro-Tech Heating & Cooling
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Certified February 22, 2026Yext Knowledge Graph
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