Business Details
About
HVAC Contractor
Location
Pro-Tech Heating & Cooling
4073 Remembrance Rd NW, Grand Rapids, MI
49534, United States
Hours
Reviews
4.9
1,097 reviews
5 stars
1,065
4 stars
19
3 stars3
2 stars0
1 star10
What are people saying?
AI-generated from recent customer reviews
Knowledgeable Staff
Customers consistently praised the technicians for their expertise and ability to explain issues clearly.
Customer Service
Many reviews highlighted the friendly and professional demeanor of the staff, as well as their responsiveness to customer needs.
Efficiency
The company is noted for quick service, often resolving issues on the same day and completing installations promptly.
Affordability
Several customers mentioned competitive pricing and fair quotes, appreciating the value for the services provided.
Trustworthiness
Customers expressed confidence in the honesty and integrity of the company, often noting that they received accurate assessments without unnecessary upselling.
- SCSusan Cottrell1 day ago5.0First time using Pro-Tech and was highly impressed with Adam. He showed me with a video scope where the furnace was broken and explained the problem to me fully. Offered space heaters when the part wasn’t available until the following day. Gave me tips on how to set the temperature when lowering at night and the best range of filter to use. He even remembered my pets name when he came back the following day. Highly recommend this company
- JHJim Hensley2 days ago5.0Pro-Tech has fantastic people and starts with the owners! We used them for a whole home HVAC system then had them come back to add a humidifier in a Remi halo! We cannot be happier and would refer them without hesitation to everyone!
- LKLaura K3 days ago5.0Russ, the service technician who came out to fix our garage heater, was fantastic! He was very thorough and did a great job with the diagnosis and repair. We appreciated how friendly he was and that he was completely upfront about all costs before any work was completed. The office staff was also excellent, keeping us informed about his arrival time so we could be prepared. Overall, a great experience and highly recommended!
- MMMatthew3 days ago5.0QUICK Service. This is how great local business can be. Had an issue with Furnace (No hot air) called in the morning and they had someone there same day. Extremely friendly and helpful office staff and communication outstanding. Wes came out and filled me (Furnace Toast) and David came out the next morning and quoted me a few options. Great service all the way around. Service call was very reasonable and very helpful staff across the board.
- CNChristine N4 days ago5.0YAAAY!! I HAVE FINALLY HAVE HEAT!! Zach did a great job today!! He was on-time, friendly, and very knowledgeable. He was honest about the repairs that I needed and thankfully I didn't need to replace the whole furnace like I had thought. Thank You so much for your help today!! I highly recommend Pro-Tech Heating & Cooling!
Frequently Asked Questions About Pro-Tech Heating & Cooling
What services does Pro-Tech Heating & Cooling offer?
Pro-Tech Heating & Cooling is an HVAC contractor providing heating and cooling services.
Where is Pro-Tech Heating & Cooling located?
It is located at 4073 Remembrance Rd NW, Grand Rapids, MI 49534, USA.
What are the business hours for Pro-Tech Heating & Cooling?
The company operates 24 hours a day, 7 days a week, from Monday to Sunday.
How can I contact Pro-Tech Heating & Cooling?
You can call them at +1 616-303-7436 or email justbetter@protechgr.com.
When was Pro-Tech Heating & Cooling established?
Pro-Tech Heating & Cooling was established in 2003.
Does Pro-Tech Heating & Cooling have an online presence?
Yes, you can visit their website at https://www.protechgr.com/ and their Facebook page at https://www.facebook.com/468564233185811.
Are there any nearby hardware stores close to Pro-Tech Heating & Cooling?
Yes, Bergman Power Equipment is a nearby hardware store, which could be convenient for customers needing tools or supplies related to HVAC work.
What automotive services are available near Pro-Tech Heating & Cooling?
Nearby automotive service providers include Pro Collision of West Michigan, Inc., Mi Paint Protection, River City Auto & Transmission, and Walker Auto Service, offering repairs, detailing, and oil changes.
Are there any food or dining options near Pro-Tech Heating & Cooling?
Yes, Daddy's Dough Cookies bakery and Mom's Kitchen restaurant are nearby options to grab a snack or meal before or after your visit.
What local schools or recreational facilities are near Pro-Tech Heating & Cooling?
Nearby educational and recreational spots include Walker Station Elementary School, Kenowa Hills Public Schools Day Care & Learning, Kitchen Sage cooking school, and Walker Ice & Fitness Center for sports and fitness activities.