Sharon's Heating & Cooling

Reviews

• JM

  Jon Martin

  2 days ago
  5.0
  Great service and quick response time.
• SP

  Scott Pratt

  Feb 11, 2026
  1.0
  Stay away from Sharons Heating and Cooling - they won’t fix their mistakes. I paid for a new air conditioner and a few months later they sent out an unqualified tech to inspect the unit as part of a maintenance agreement and damaged it, leaving the frame dented and scratched. Spencer (Sharon’s tech) told me he would get all of the parts to fix it and it is still not fixed. It has been since May 2025. Their slogan is “Here when you need us.” That is far from the truth. They left my brand new unit in worse condition than when they found it. Spencer and the tech he brought that day were not qualified. They had a wire that was hooked up wrong on the cycling and was changed per the Bryant representative that came out. It was also listed in the report that Spencer was not certified by the manufacturer to work on Bryant units. I talked to the owner, Laura, many times about this matter and she blew me off and said she could not get the replacement parts. Laura lied and told me the replacement parts were not available. When I called another vendor about parts, the other vendor said that parts are available for the unit. Spencer offered my wife and I money back to settle on the damage. That is considered an admission of guilt. The owner, Laura, said that she didn’t know that Spencer offered us money back, but he did. Sharon’s has not given us any money back or given us the replacement parts that were promised to us. We had a unit that was working great, it was brand spanking new. It looked great and ran great until their unqualified techs took it apart. Now it’s loud (no longer whisper quiet), and visibly dented and scratched. We spent a lot of time and money remodeling our outdoor living space in 2025 and now we have a loud unit that our guests comment on how loud it is when they spend time on our deck. Sharon’s should have not taken apart a brand new unit that was working fine. I haven given Sharon’s enough time to make this right. What a disappointment.
• TC

  TL Chase

  Feb 11, 2026
  5.0
  Daniel was great he diagnosed my furnace problem quickly and was very informative. Parts were ordered and work was completed in a very reasonable time.
• JW

  Jason Whiteson

  Feb 6, 2026
  5.0
  Sharon's heating and cooling did great both on the emergency call out, and then with the permanent repair after parts came in. Reasonable pricing with fast, effective service.
• AK

  Alexis Kinter

  Jan 22, 2026
  5.0
  The team (Laura, Matt, Zach, and Drake) at Sharon's was ABSOLUTELY fantastic through the entire process in working with the Michigan MiHER program (which required lots of paperwork) and installing a new furnace, heat pump and heatpump-dryer in the dead of winter, ensuring comfortable living throughout the process and beyond!

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