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Bigfoot Pro Services

4.9
(720 reviews)

Business Details

4110 Commerce Dr, Flushing, MI
48433, United States
(810) 510-3668
https://www.bigfootproservices.com/

About

HVAC Contractor
Core Purpose: At Bigfoot Pro Service, our core purpose is to provide exceptional Employee & Customer experiences by putting human beings at the center of everything we do. We strive to understand our employee's and customer's unique needs, challenges, and aspirations and tailor our services to enhance their lives. By fostering genuine connections, empathy, and a deep commitment to customer satisfaction, we aim to create lasting partnerships built on trust and mutual respect.

Location

Bigfoot Pro Services
4110 Commerce Dr, Flushing, MI
48433, United States

Hours

Reviews

4.9
720 reviews
5 stars
702
4 stars
4
3 stars
1
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Professionalism

Most customers praised the technicians for their professionalism, courtesy, and thoroughness during service.

Customer Service

Many reviews highlighted excellent customer service, with technicians taking time to explain issues and solutions.

Quality of Work

Customers consistently reported high-quality work, with many expressing satisfaction with installations and repairs.

Timeliness

Several reviews noted the punctuality of the service teams, arriving on time and completing jobs efficiently.

Mixed Experiences

While many reviews were positive, a few customers reported negative experiences, particularly regarding communication and service quality.
  • SB
    Shirley Butler
    1 day ago
    1.0
    Big foot pro Services did a checkup on my furnace. They said they would be at my house between 8am and 12pm showed up at 1:30 pm. The individual told me that my heat exchanged was cracked. He did not show me any pictures or leave any paper work for me to have. (Which he had taken pictures) He told me that I needed a new furnace. I called them after a couple of days and asked if they could send me the pictures. They said they would. Three days later still waiting. I called a different company to check on my furnace and to give me an estimated rate on a new furnace. Upon the company inspecting my furnace, and informing them on what big foot said about my furnace. They told me there was not a crack in the heat exchange and showed me pictures. They said my furnace was in excellent condition. SHAM ON THE individual who told me a false report. I would not recommend this company!
  • CS
    Christina Stonerock
    6 days ago
    5.0
    Blessed to have the services of this company. They were extremely courteous,professional, and knowledgeable. They were incredibly informative and went above and beyond to help make a blown in insulation attic project a success. An addition of 12-14 inches made the attic a whopping R-49 rating. The technician’s Mikey T and Jarrid S. worked together seamlessly during the timely installation process. I’m extremely impressed and grateful with their dedication and commitment to the Bigfoot Pro Services company.
  • BW
    Brian Willard
    6 days ago
    5.0
    Tristram and Cody spent their whole day replacing my complete HVAC system. The guys did a great job, were professional, informative and we are extremely happy with the finished product. We also had the duct cleaning and sealing done by a whole team or great folks from Bigfoot. I unfortunately did not catch of all their names other than Layna to give them a shout out. A overall first class experience from the inspection, quoting and the onsite work. I would definitely recommend Bigfoot. Thank you!
  • DC
    Dawn Collins
    Feb 16, 2026
    5.0
    From end to end my experience with BigFoot Pro Services has been exceptional. A question I had when making the appointment using their phone scheduling system was addressed when BigFoot called me back to get more information without my having to call them. Adrian, the service tech addressiing my problem was on time, incredibly polite and focused while being personable. He quickly identified the problem (which another vendor told me couldn't be resolved), showed me what was causing the issue and quickly gave me an estimate and completed the repair. So happy that I called BigFoot despite being told the problem "was the best it could be" by the other vendor.
  • DM
    Dale Mikesell
    Feb 16, 2026
    5.0
    Our furnace quit on Sunday, Feb 8 and Adrian answered the call on Feb 9. He was able to do a temporary fix to get us heat and we decided to buy a new furnace after Adrian gave us a no spin assessment of the old furnaces' chance of survival. Todd and Jose arrived on Feb 12 and started the removal of the old furnace and the install of a new furnace and central air unit. They were able to finish the install the following day after my house gave them challenge after challenge. Todd and Jose were just fantastic. Friendly and knowledgeable, we enjoyed having them at the house. The best ever. After they completed the job and left, we had an issue with the furnace stuck on run. Matt came out on Saturday and determined that it was just dead batteries in the thermostat. Matt was great, re-explained some things for us without making us feel like idiots. Great job Matt. On a scale of 1-10, I will rate all four gentlemen a 15.

Frequently Asked Questions About Bigfoot Pro Services

What is the core purpose of Bigfoot Pro Services?

Bigfoot Pro Services aims to provide exceptional employee and customer experiences by focusing on human-centered service, understanding unique needs, and fostering genuine connections built on trust and mutual respect.

What types of services does Bigfoot Pro Services offer?

Bigfoot Pro Services is an HVAC contractor providing services focused on employee and customer satisfaction, enhancing comfort since 2017.

Brand Certified Facts from Bigfoot Pro Services

Bigfoot Pro Services partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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