Bigfoot Pro Services

4.9
522 reviews

About

HVAC Contractor
Core Purpose: At Bigfoot Pro Service, our core purpose is to provide exceptional Employee & Customer experiences by putting human beings at the center of everything we do. We strive to understand our employee's and customer's unique needs, challenges, and aspirations and tailor our services to enhance their lives. By fostering genuine connections, empathy, and a deep commitment to customer satisfaction, we aim to create lasting partnerships built on trust and mutual respect.

Location

Bigfoot Pro Services
4110 Commerce Dr, Flushing, MI
48433, United States

Hours

Reviews

4.9
522 reviews
5 stars
509
4 stars
3
3 stars
1
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, politeness, and thoroughness in their work.

Customer Service

Many customers praised the friendly and helpful nature of the staff, enhancing their overall experience.

Efficiency

The team was noted for their quick and efficient service, completing jobs in a timely manner.

Quality of Work

Customers expressed high satisfaction with the quality of work performed, particularly in installations and repairs.

Communication

While most reviews highlighted good communication, a few customers reported issues with follow-up and responsiveness.
  • BM
    Bat Man
    4 days ago
    5.0
    We had John, Jalen, and Chris come out and they did a great job and got along with my dogs. I have 2 doggos and they didn't mind the one free roaming which is something I care about with these things. They cleaned out our vents and fixed the one that was not connected to our house, thank you it's been a few years. But most of all love the name! Big fans of cryptids around here.
  • AF
    Anthony Frill
    6 days ago
    5.0
    This company provides really good service. I really do like how they was knowledgeable and went into detail every step of the way with me. so I can understand what's going on and what kind of problems I had. They were very efficient and very professional. They even fixed my screen door with their spare time lol. Thank you Randy, Blake and Layna I will recommend you to everyone that has any issues with their home. 👍😄
  • JR
    Jacob Reno
    Nov 17, 2025
    2.0
    My furnace has had problems consistently for a while now, after watching 10+ furnaces and AC’s be replaced through my park, all newer than mine, I figured I’d get the same. Of course not, I get some guy rushing through to clean my furnace, I guess the furnace I’ve had worked on multiple times is in better condition than these new ones I’ve watched pulled out of homes. Thanks for pulling me from work so dude can pull the dirt off my furnace. Had to call three times to set the appointment too, waste of time.
  • NL
    Nancy Lubanski
    Nov 11, 2025
    5.0
    I received an offer from Bigfoot pro services working with consumers energy and the manufacturer park communities offering free air duct cleaning and furnace tuneup. After receiving this offer, I contacted Bigfoot pro services and spoke with Rhonda, who was very pleasant and very helpful working around my schedule to set up this appointment for me. Way to go, Rhonda👏👏 The team that was sent out from Bigfoot Pro services was Randy Blake and Layne And I can’t say enough, how professional and the respect of when they came into my home they gave me👍.They made sure they explained everything to me ,from the set up to what was gonna be taking place and while they were performing their job and the repairs if any. This team respected my home , they were careful on moving their equipment in and out to not damage anything. They even were careful moving my furniture that needed to be moved away from the heat Vents. I would recommend this company 100%. Thank you, Bigfoot pro services and Consumers energy for offering this program at no cost to the consumer. Thank you Silver Springs for participating.
  • KM
    Krissie Miller
    Nov 10, 2025
    5.0
    Mr. Adrian came to our rescue when our furnace went out in 20-something degree weather. He went straight to the furnace and figured out the problem in less than 2-minutes and had it fixed in less than 20-minutes. He’s very kind, professional , honest, and thorough. He explained to my Mom what was wrong, what needed to be done, and told her things about our model of furnace and what to watch out for. I highly recommend Mr. Adrian to any and every one who is in need of furnace maintenance or repair.

Frequently Asked Questions About Bigfoot Pro Services

What is the core purpose of Bigfoot Pro Services?

Bigfoot Pro Services aims to provide exceptional employee and customer experiences by focusing on human-centered service, understanding unique needs, and fostering genuine connections built on trust and mutual respect.

What types of services does Bigfoot Pro Services offer?

Bigfoot Pro Services is an HVAC contractor providing services focused on employee and customer satisfaction, enhancing comfort since 2017.