Core Purpose: At Bigfoot Pro Service, our core purpose is to provide exceptional Employee & Customer experiences by putting human beings at the center of everything we do. We strive to understand our employee's and customer's unique needs, challenges, and aspirations and tailor our services to enhance their lives. By fostering genuine connections, empathy, and a deep commitment to customer satisfaction, we aim to create lasting partnerships built on trust and mutual respect.
Technicians were consistently described as friendly, professional, and knowledgeable, providing thorough explanations and addressing customer concerns.
Quality of Work
Many reviews highlighted the high quality and efficiency of the work performed, with specific praise for thorough duct cleaning, furnace installations, and insulation work.
Timeliness
Customers appreciated the promptness of service, with many technicians arriving on time and completing jobs quickly.
Communication
Customers noted excellent communication throughout the service process, including clear explanations of issues and solutions.
Overall Satisfaction
The majority of reviews expressed high levels of satisfaction with the services provided, recommending the company to others.
GR
Gloria Reid
5 days ago
5.0
Thanks to Consumers Energy for sending Bigfoot Pro Services to do a tune up on my furnace January 5th, 2026. The young man Noah entered my home professionally putting on covers to protect the flooring in my home which was greatly appreciate! He was pleasant and professional! My furnace was not coming on in the at night or in the morning which was a huge concern of mine because I was waking up to cold temperatures. Once Noah completely the tune up on my furnace it has been running properly. I decided to wait 24 hrs to leave this review. Thank you Noah for making my home comfortable again in the cold frigid winter in Michigan!
JS
Jeff Sudberry
Jan 3, 2026
5.0
The tech Adrian from Bigfoot showed up about 15 minutes after he called to inform he was on his way! Upon arriving he was polite and listened to my issues and concerns about my furnace. After diagnosing what problems he found, he thoroughly explained options and the reasons for each! He also went the extra mile in explaining why one option would be more urgent than another! Overall great experience and would recommend Bigfoot and Adrian to my family and friends!
BB
BlackSnow_5080
Jan 3, 2026
5.0
Adrian W. Was my technician with Bigfoot pro Service. I believe he went above and beyond the call of duty and not only did he assist me in my issue, but he educated me on several tips and tricks to prevent future problems. Definitely a five out of five star review.
Yesterday concluded my experience with Bigfoot pro services. Tristram and Cody were the installers of my furnace. The professionalism and compassion in which they handled the situation explaining everything to me was above and beyond the call of duty . Not only did they replace my furnace, but they removed an old water heater from my basement. They also adjusted my current water heater because during original installation (not done by Bigfoot ) the heat exhaust was installed incorrectly. I truly wish I had more than five stars to give. It’s safe to say from my own personal experience with this company that they have a customer for life.
TH
Toni Hartig
Dec 26, 2025
5.0
Very grateful for the excellent service provided by Bigfoot Pro's Todd & Tim. We had been relying on 2 space heaters for nearly a month so when I got the call for installation on Christmas Eve, I didn't hesitate. The guys were very respectful of my property, cleaning up as they went. I had questions about the operation & both techs thoroughly explained it at my level of understanding. When we woke up to a warm house, the wait was worth it. Huge thanks to all the working parts it took to get this job completed & especially to my new friends, Todd & Tim! I highly recommend Bigfoot for all things Pro!
DA
Denise Andries
Dec 17, 2025
5.0
We recently had Bigfoot Pro Services come to our home first for AC maintenance (shout out Matt!), duct cleaning and repair (Shout out Randy, Blake, and Anthony), and ultimately the installation of a brand‑new heating and cooling system (Shout out Tristram and Cody). From start to finish, the experience was outstanding.
The technicians were punctual, professional, and incredibly thorough. They took the time to explain what they were doing at each step, answered all our questions, and made sure we understood the condition of our old system and the options available. The duct cleaning and repairs made an immediate difference in airflow, and the installation of the new system was completed with impressive care and attention to detail.
What stood out most was their honesty and the pride they take in their work. It’s rare to find a company that combines technical expertise with such genuine customer service. Our home is more comfortable than it has been in years, and we feel confident knowing the job was done right.
Highly recommend Bigfoot Pro Services to anyone needing HVAC maintenance, repairs, or a full system replacement. Truly a top‑notch team.
Frequently Asked Questions About Bigfoot Pro Services
What is the core purpose of Bigfoot Pro Services?
Bigfoot Pro Services aims to provide exceptional employee and customer experiences by focusing on human-centered service, understanding unique needs, and fostering genuine connections built on trust and mutual respect.
What types of services does Bigfoot Pro Services offer?
Bigfoot Pro Services is an HVAC contractor providing services focused on employee and customer satisfaction, enhancing comfort since 2017.
Where is Bigfoot Pro Services located?
Bigfoot Pro Services is located at 4110 Commerce Dr, Flushing, MI 48433, USA.
What are the business hours of Bigfoot Pro Services?
Bigfoot Pro Services is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on weekends.
How can I contact Bigfoot Pro Services?
You can contact Bigfoot Pro Services by phone at +1 810-510-3668 or email at info@BigfootProService.com.
Does Bigfoot Pro Services have an online presence?
Yes, Bigfoot Pro Services has a website at https://www.bigfootproservices.com/ and a Facebook page at https://www.facebook.com/323998610789529.
What nearby businesses could I visit along with Bigfoot Pro Services?
Nearby you can visit ServiceMaster by Fuson for home improvement needs, Sunray Insulation for contractor and HVAC services, and Nate's Lawn Shop for gardening and automotive.
Are there places to eat near Bigfoot Pro Services?
Yes, nearby restaurants include Cottage Inn Pizza, McDonald's, Subway, and Fandangle's American Restaurant for various dining options.
Where can I find automotive services near Bigfoot Pro Services?
Nearby automotive services include Fast Eddie's Car Wash and Oil Change, Golf Auto Lube, Discount Muffler & Brakes, and Advance Auto Parts.
What recreational or fitness options are near Bigfoot Pro Services?
For recreation and fitness, you can visit Colonial Lanes bowling alley and lounges, Snap Fitness gym, and Curves gym, all located nearby.