Randazzo Heating & Cooling is Michigan’s largest award-winning Lennox Premier Dealer. We only offer the finest in installations and repair. You can rest assured knowing that you will get the speed, quality, and experience that you deserve. We are fully insured and licensed within the State of Michigan for residential heating and cooling systems. Randazzo Heating and Cooling is licensed for electrical work and has a Master Electrician on staff. We do not sub-contract our work so we can guarantee your project will be done right the first time, every time! In addition to furnace service and air conditioning service, Randazzo offers generators and water heaters, too!
Details
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Location
Certified by Randazzo Heating & Cooling • Mar 01, 2026
Certified by Randazzo Heating & Cooling • Mar 01, 2026
Reviews
4.9
1,464 reviews
5 stars
1,391
4 stars
24
3 stars10
2 stars3
1 star
36
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, punctuality, and courtesy during service calls.
Customer Service
Most customers reported excellent customer service, with technicians taking time to explain issues and answer questions thoroughly.
Technical Knowledge
Technicians were frequently praised for their knowledge and ability to diagnose and resolve issues effectively.
Service Quality
Overall, customers expressed high satisfaction with the quality of service provided, often noting quick and efficient work.
Mixed Experiences
A few reviews highlighted isolated incidents of poor customer service or dissatisfaction with specific technicians.
DD
danjm
2 days ago
5.0
We recently purchased a new Furnace and AC from Randazzo, and the whole process was excellent. First, we met with consultant Brian E. Brian was very helpful in recommending and helping us to select the right system for our home. Brian was very responsive and professional. Communications with Brian were fast and accurate.
For the installation, the technicians were Joe T. and Razak O. Joe and Razak were very professional and courteous. They were organized and very efficient. Removal of the old system was quick and clean. Joe and Razak both took great care in the installation of the new system. In addition, Joe is very knowledgeable and took time to explain things and answer questions throughout the installation. The new Lennox system works great and even looks good. Our home is very comfortable now. Thanks guys.
AC
Amber Clement
4 days ago
5.0
From consult to install Randazzo did a great job! Joe and Adam were professional and respectful of my home. They patiently walked me through what was done during the install, and left me with a working furnace and a/c unit at the end of the day. Service with a smile, no cussing out of frustration when a curve ball was thrown at them, and they were nice to my dogs. Thank you, Joe, Adam, and Randazzo’s!
JJ
John
5 days ago
3.0
I was going to give a five star for service as the installer was great. While the bill was not mine to pay and was agreed upon instead of another company to use. 3 other companies were still thousands less and one even included a free water heater. If it was my choice it would have been another company, as I even was looking to review here and ended up on callrandazzo site (only the next day after install) which said with full hvac get a free water heater, yet was never told such detail from the quote a week before, they just removed the water heater in the quote as it was nearing 20k with it. That’s ridiculous. So when i feel i was let down like that, i don’t recommend companies, for not even caring enough about their customers, and word of mouth is stronger than an add. So that only gets a 3 star. Really wish reviews could break it down because you cannot give 5 stars when you were neglected of such a benefit and they cannot claim they didn’t know their own company offers a free water heater to tell me so. The company who did offer it in January when quoted was C&C, so you know who does care about you and your hard earned money. As now if I need a water heater, that’s a stupid price from covid feeling that people should pay not under 1k but now thinking 2-3k is a normal price somehow, thati can’t afford on top of buying a new car to heat and cool my house. Still need to confirm one thing about some “panel grounding and bonding” rod, that i think was charged but never shown anything about that inside or outside, as i thought it was a ground rod to install yet there is nothing there or attached anywhere that i see anywhere yet paid a-lot of money for something or nothing and taken advantage of maybe!
AA
Akram Alamaddine
5 days ago
5.0
There are no words that can describe MR. Steven Danou and his performance. This was not the first time Steven performed HVAC service in my residence. Polite, professional, courteous, knowledgeable and pleasant, the least I can say about him. MR. Danou visited us to perform an annual cleaning and check on our furnace when he discovered an irrelevant issue, he worked on the problem for ours and hours until he resolved it, never complained, always smiling and assuring me that he’s not leaving until it’s all resolved, and so happened. Mr. Danou left my house after 5 hours of his arrival. A hundred star is not enough Steven 🙏🙏🙏🙏
DE
Dominic Ernst
Feb 23, 2026
5.0
My furnace went out the other day. I called randazzos and they got me an appointment for the next business day. My services technician Raymond kandt was professional and knowledgeable. He diagnosed the issue quickly, and got me a good price for everything. He replaced the blower motor and made sure everything was properly working before he left. I am very satisfied with the service he provided, and should I need more heating and cooling work in the future, I know I can go to randazzos.
Frequently Asked Questions About Randazzo Heating & Cooling
What types of heating and cooling services does Randazzo Heating & Cooling provide?
Randazzo Heating & Cooling offers installations and repair for residential heating and cooling systems, including furnace and air conditioning service, as well as generators and water heaters.
Is Randazzo Heating & Cooling licensed and insured?
Yes, the company is fully insured and licensed within the State of Michigan for heating and cooling systems, and it has a Master Electrician on staff for electrical work.
Does Randazzo Heating & Cooling subcontract their work?
No, Randazzo Heating & Cooling does not subcontract their work, ensuring that projects are done right the first time by their own experienced staff.
Where is Randazzo Heating & Cooling located?
They are located at 23485 Industrial Park Dr, Farmington Hills, MI 48335, USA.
What are the business hours of Randazzo Heating & Cooling?
Randazzo Heating & Cooling operates 24 hours a day from Monday through Saturday and is closed on Sundays.
Which cities are served by Randazzo Heating & Cooling?
They serve many cities including Canton, Detroit, Farmington, Farmington Hills, Monroe, Northville, Novi, Plymouth, Rockwood, Troy, West Bloomfield, Wixom, Livonia, South Lyon, Salem, Westland, Ypsilanti, Milford, Walled Lake, and Ann Arbor.
How can I contact Randazzo Heating & Cooling?
You can reach them by phone at +1 586-336-1111, via email at rosie@randazzohc.com, or visit their website at https://callrandazzo.com/.
Are there any gyms nearby Randazzo Heating & Cooling where I can work out before or after my service appointment?
Yes, nearby gyms include Triad Training & Gym, Triad Gym and Performance Training Center, and Vitality Gym, where customers can enjoy a workout before or after visiting Randazzo Heating & Cooling.
Can customers at Randazzo Heating & Cooling visit any home improvement stores nearby?
Yes, Star Su LLC and Electro-Matic are nearby home improvement stores where customers can find related products or services.
Are there any professional service providers near Randazzo Heating & Cooling for additional support?
Nearby professional services include Premier Furnace Specialists, MIProTechs, and Studio Center, which provide HVAC services, home security, IT, event photography, and more.
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Certified March 01, 2026Yext Knowledge Graph
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