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Randazzo Heating & Cooling

4.9
(1464 reviews)

Business Details

23485 Industrial Park Dr, Farmington Hills, MI
48335, United States
(586) 336-1111
https://callrandazzo.com/

About

HVAC ContractorGenerator Service & RepairHeating ContractorWater Heater ServiceWater Heater SalesAir Conditioning Contractor
Randazzo Heating & Cooling is Michigan’s largest award-winning Lennox Premier Dealer. We only offer the finest in installations and repair. You can rest assured knowing that you will get the speed, quality, and experience that you deserve. We are fully insured and licensed within the State of Michigan for residential heating and cooling systems. Randazzo Heating and Cooling is licensed for electrical work and has a Master Electrician on staff. We do not sub-contract our work so we can guarantee your project will be done right the first time, every time! In addition to furnace service and air conditioning service, Randazzo offers generators and water heaters, too!

Details

  • Onsite servicesAvailable
  • Free parking lotAvailable
  • On-site parkingAvailable

Location

Randazzo Heating & Cooling
23485 Industrial Park Dr, Farmington Hills, MI
48335, United States

Hours

Reviews

4.9
1,464 reviews
5 stars
1,391
4 stars
24
3 stars
10
2 stars
3
1 star
36

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, punctuality, and courtesy during service calls.

Customer Service

Most customers reported excellent customer service, with technicians taking time to explain issues and answer questions thoroughly.

Technical Knowledge

Technicians were frequently praised for their knowledge and ability to diagnose and resolve issues effectively.

Service Quality

Overall, customers expressed high satisfaction with the quality of service provided, often noting quick and efficient work.

Mixed Experiences

A few reviews highlighted isolated incidents of poor customer service or dissatisfaction with specific technicians.
  • DD
    danjm
    2 days ago
    5.0
    We recently purchased a new Furnace and AC from Randazzo, and the whole process was excellent. First, we met with consultant Brian E. Brian was very helpful in recommending and helping us to select the right system for our home. Brian was very responsive and professional. Communications with Brian were fast and accurate. For the installation, the technicians were Joe T. and Razak O. Joe and Razak were very professional and courteous. They were organized and very efficient. Removal of the old system was quick and clean. Joe and Razak both took great care in the installation of the new system. In addition, Joe is very knowledgeable and took time to explain things and answer questions throughout the installation. The new Lennox system works great and even looks good. Our home is very comfortable now. Thanks guys.
  • AC
    Amber Clement
    4 days ago
    5.0
    From consult to install Randazzo did a great job! Joe and Adam were professional and respectful of my home. They patiently walked me through what was done during the install, and left me with a working furnace and a/c unit at the end of the day. Service with a smile, no cussing out of frustration when a curve ball was thrown at them, and they were nice to my dogs. Thank you, Joe, Adam, and Randazzo’s!
  • JJ
    John
    5 days ago
    3.0
    I was going to give a five star for service as the installer was great. While the bill was not mine to pay and was agreed upon instead of another company to use. 3 other companies were still thousands less and one even included a free water heater. If it was my choice it would have been another company, as I even was looking to review here and ended up on callrandazzo site (only the next day after install) which said with full hvac get a free water heater, yet was never told such detail from the quote a week before, they just removed the water heater in the quote as it was nearing 20k with it. That’s ridiculous. So when i feel i was let down like that, i don’t recommend companies, for not even caring enough about their customers, and word of mouth is stronger than an add. So that only gets a 3 star. Really wish reviews could break it down because you cannot give 5 stars when you were neglected of such a benefit and they cannot claim they didn’t know their own company offers a free water heater to tell me so. The company who did offer it in January when quoted was C&C, so you know who does care about you and your hard earned money. As now if I need a water heater, that’s a stupid price from covid feeling that people should pay not under 1k but now thinking 2-3k is a normal price somehow, thati can’t afford on top of buying a new car to heat and cool my house. Still need to confirm one thing about some “panel grounding and bonding” rod, that i think was charged but never shown anything about that inside or outside, as i thought it was a ground rod to install yet there is nothing there or attached anywhere that i see anywhere yet paid a-lot of money for something or nothing and taken advantage of maybe!
  • AA
    Akram Alamaddine
    5 days ago
    5.0
    There are no words that can describe MR. Steven Danou and his performance. This was not the first time Steven performed HVAC service in my residence. Polite, professional, courteous, knowledgeable and pleasant, the least I can say about him. MR. Danou visited us to perform an annual cleaning and check on our furnace when he discovered an irrelevant issue, he worked on the problem for ours and hours until he resolved it, never complained, always smiling and assuring me that he’s not leaving until it’s all resolved, and so happened. Mr. Danou left my house after 5 hours of his arrival. A hundred star is not enough Steven 🙏🙏🙏🙏
  • DE
    Dominic Ernst
    Feb 23, 2026
    5.0
    My furnace went out the other day. I called randazzos and they got me an appointment for the next business day. My services technician Raymond kandt was professional and knowledgeable. He diagnosed the issue quickly, and got me a good price for everything. He replaced the blower motor and made sure everything was properly working before he left. I am very satisfied with the service he provided, and should I need more heating and cooling work in the future, I know I can go to randazzos.

Frequently Asked Questions About Randazzo Heating & Cooling

What types of heating and cooling services does Randazzo Heating & Cooling provide?

Randazzo Heating & Cooling offers installations and repair for residential heating and cooling systems, including furnace and air conditioning service, as well as generators and water heaters.

Is Randazzo Heating & Cooling licensed and insured?

Yes, the company is fully insured and licensed within the State of Michigan for heating and cooling systems, and it has a Master Electrician on staff for electrical work.

Brand Certified Facts from Randazzo Heating & Cooling

Randazzo Heating & Cooling partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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