Randazzo Heating & Cooling

4.8
952 reviews

About

HVAC ContractorGenerator Service & RepairHeating ContractorWater Heater ServiceWater Heater SalesAir Conditioning Contractor
Randazzo Heating & Cooling is Michigan’s largest award-winning Lennox Premier Dealer. We only offer the finest in installations and repair. You can rest assured knowing that you will get the speed, quality, and experience that you deserve. We are fully insured and licensed within the State of Michigan for residential heating and cooling systems. Randazzo Heating and Cooling is licensed for electrical work and has a Master Electrician on staff. We do not sub-contract our work so we can guarantee your project will be done right the first time, every time! In addition to furnace service and air conditioning service, Randazzo offers generators and water heaters, too!

Details

  • Onsite servicesAvailable
  • Free parking lotAvailable
  • On-site parkingAvailable

Location

Randazzo Heating & Cooling
23485 Industrial Park Dr, Farmington Hills, MI
48335, United States

Hours

Reviews

4.8
952 reviews
5 stars
890
4 stars
21
3 stars
6
2 stars
4
1 star
31

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Communication

Customers appreciate clear communication regarding services, estimates, and maintenance.

Timeliness

Many reviews highlight the punctuality of technicians and timely service.

Quality of Work

Overall, customers are satisfied with the quality of work and craftsmanship provided.

Customer Service

Positive feedback on customer service interactions, with staff being friendly and helpful.
  • LR
    Love Respect
    6 days ago
    1.0
    Came out charged 95 dollars. Was rude and disgusted. He even swore on my camera system! I waited 2 days and heard nothing. I called in and they had not even processed the parts order which was double the company I called on after I never heard anything. They are owned by Lenox furnace company and they get a huge discount in parts but double the price anyways. Hard pass.
  • JK
    Julie Koroly-Steinbrecher
    Nov 13, 2025
    5.0
    If you need a one-stop shop for all things heating, cooling, water heaters, whole-house generators and more, Randazzos is where it’s at! We have a Kohler whole-house generator and we’ve had such a great experience with Randazzos, in particular Mr. Doug! He’s serviced our unit twice and he’s so incredibly kind, professional, answers any questions you have, lets you learn about your unit and goes above and beyond treating your home like his own. Doug is absolutely fantastic!
  • PM
    Paul Mellinger
    Nov 12, 2025
    5.0
    5-Star Review – Outstanding Furnace & AC Installation I can’t say enough good things about Jeff Zimmerman and his team of technicians who installed our new furnace and AC unit. They were professional, courteous, and incredibly skilled from start to finish. They arrived right on time, introduced themselves with a smile, and walked me through the entire process before lifting a tool. Every step was explained clearly before and after the install. They even took the time to show me and my wife how to change the filter and adjust the smart thermostat along with taking care of the humidifier. By the end of the day, our home was warm and more comfortable than ever—and the workspace was spotless. These three didn’t just install equipment; they delivered peace of mind. Absolute pros—highly recommend! 🌟🌟🌟🌟🌟
  • CC
    Colette Marie Clayton
    Nov 11, 2025
    5.0
    From start to finish, the entire process was outstanding. Ryan, our sales rep, went above and beyond ☺️ truly one of the best sales professionals I’ve ever worked with. He was incredibly knowledgeable, patient, and attentive to every detail. He took the time to walk me through multiple options, explained everything in a way that was easy to understand, and never made me feel rushed or pressured. His communication, honesty, and thoroughness gave me complete confidence in my decision. The installation team was just as impressive! Daylan Teets and his crew were prompt, professional, and meticulous. They laid down protective cloths from the garage to the basement, wore and removed booties every time, and left the area spotless. Their workmanship and respect for our home were top-tier. Randazzo’s clearly values quality, integrity, and customer satisfaction. Ryan set the tone, and the entire team followed through flawlessly. Highly recommend 🙏🏽 you’ll be in the best hands with Randazzo’s Heating and Cooling!
  • NT
    Nicole Tinker
    Nov 8, 2025
    5.0
    I had the best experience. My furnace stopped working and I didn't know what to do. I called and the customer service representative was extremely helpful. She was up front with cost and expectations. She even checked for cancelations for sooner service. The automated system sent me a text before the technician showed up. There was a photo and even a bio about the technician prior to arrival. The technician was friendly, efficient, and informative. He explained exactly what he did and how he fixed the furnace. My entire experience was amazing. I highly recommend this company!

Frequently Asked Questions About Randazzo Heating & Cooling

What types of heating and cooling services does Randazzo Heating & Cooling provide?

Randazzo Heating & Cooling offers installations and repair for residential heating and cooling systems, including furnace and air conditioning service, as well as generators and water heaters.

Is Randazzo Heating & Cooling licensed and insured?

Yes, the company is fully insured and licensed within the State of Michigan for heating and cooling systems, and it has a Master Electrician on staff for electrical work.