Doors & Door SystemsGarage Door SupplierGarage Builder
Jan Door has built a reputation of quality and dependability for residential, commercial, and industrial customers in Metro Detroit and surrounding communities.
Feedback on customer service is mixed, with some praising the friendly and helpful staff, while others report rude and unprofessional interactions.
Timeliness
Several customers experienced issues with appointment scheduling and delays, leading to frustration over unfulfilled commitments.
Quality of Work
While many reviews commend the quality of installation and repairs, there are notable complaints about unresolved issues and poor workmanship.
Pricing
Customers expressed concerns about pricing, with some feeling charges were unreasonable or not clearly communicated.
MC
Mark Coleman
Dec 17, 2025
5.0
Timely, talented and very friendly service both with the office staff as well as the field folks. It doesn't get any better than Jan Door!!!
JS
Joseph Syrian
Nov 14, 2025
1.0
Jan Door, charged my wife $125. To change the battery in our opener. Does that seem reasonable? I won't call again.
BT
bob turner
Nov 3, 2025
5.0
Used Jan Door over a number of years.
really impressed with workmanship and integrity most recent experience i had an issue on a weekend . they called and gave me some suggestions . So far it’s worked.
They called this morning to check!
CC
Cornelio Campa
Oct 10, 2025
1.0
This place is a joke, I had an appointment with them set from12-4 it is now 3:30 pm and I had to call them and find out that they aren’t coming they didn’t even give me a call or send me a text with updates on where the service guy was at. Very unprofessional and not reliable at all. Don’t do business with these people they can’t even respect a persons time enough to give a call and let them know that they can’t make it.
SW
Sam Wildt
Oct 7, 2025
5.0
I would highly recommend them, had 2 entry and 2 storm door installed. Dave did an awesome job, very attention to detail. Price for door and installed was very reasonable.