Schaafsma Heating & Cooling

Reviews

• EE

  Eric

  Nov 14, 2025
  1.0
  I reached out to this company because I’ve worked with them before and previously had a good experience. This time, Tyler was the representative who came out to evaluate a steam humidifier install. He spent a fair amount of time walking through the house with me, discussing the issues and possible solutions. He told me I would have a quote by the end of the week, and I was ready to move forward immediately because the project was needed to prevent ongoing drywall damage. Unfortunately, that’s where things fell apart. I followed up five different times through their admin, who repeatedly said they reached out to Tyler. Nothing ever happened. No quote. No call back. No escalation. The entire process ended up being a complete waste of time. Honestly, I would have preferred they never came out at all rather than failing to follow up. I called Vander Hyde, got a prompt quote, made my deposit, and I’m already scheduled. Based on my experience, I strongly recommend going to Vander Hyde instead of working with this company.
• MD

  Marc Drake

  Nov 13, 2025
  5.0
  Hired them for a non-working AC compressor in the summer and furnace tuneup in the winter. Scheduling over the phone was easy. Crews showed up on time, did thorough quality work, were friendly & professional and cleaned up after themselves. A little on the pricey side but worth it for the professionalism, quality work and peace of mind.
• AF

  amy fuller

  Nov 10, 2025
  5.0
  My furance stopped working overnight and when I called I was able to get a same day technician appointment. Technician ran into some trouble but stayed late and provided temporary fix to get us warm until the following day when they could come back due to a leaking part. He did all he could and had his boss on the phone assessing the issue with him. No issues from my end on service
• RB

  Robert Barnett

  Nov 1, 2025
  5.0
  Bill and Drew came back to finish up on our furnace/AC replacement. They arrived on time, explained what they were going to do and took exceptional care in ensuring no dirt, leaves or mud was brought into the house by placing runners from the furnace room to our outside door as well as cleaning up after themselves. Their work was completed without issue and the installation of both the furnace and AC unit was neat and clean. Both Bill and Drew were pleasant and professional, answering all questions and asking if there was anything else needed. Their work confirmed my belief that Schaafsma is the best HVAC company in the GR area! Drew and Bill exemplified this through their work and attention to detail.
• PT

  Patricia Troost

  Oct 28, 2025
  5.0
  We have had issues with our furnace for years, we had a new one installed in 2021 by another company, again yearly still having issues, my husband asked for recommendations from people at work and all said Schaafsma! Our furnace was not working at all and the young man that came out, looked way young, but he assured my husband he knew what he was doing! But we weren’t worried about his age, just hoping he could fix it! It didn’t take him long to figure out the issue and he was able to fix it! His name is Rob McIntyre and this young man is very professional and knowledgeable. He explained things and showed my husband the exact issues! If you need a repair! Call Schaafsma and if you can ask for Rob! I’m sure all their technicians are great, but we were very impressed with him! Thank you Rob and Schaafsma, plus our freezing dogs thank you! We will be nice and warm in this cold fall night!

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