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Crome Mechanical Heating & Cooling

4.8
(565 reviews)

Business Details

4780 Cornfield Dr NE, Cedar Springs, MI
49319, United States
(616) 208-2292
https://www.cromemechanical.com/

About

HVAC Contractor
Crome Mechanical Heating & Cooling offers heating and cooling services in Cedar Springs, MI, and the surrounding areas. We answer calls 24/7.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable

Location

Crome Mechanical Heating & Cooling
4780 Cornfield Dr NE, Cedar Springs, MI
49319, United States

Hours

Reviews

4.8
565 reviews
5 stars
519
4 stars
18
3 stars
1
2 stars
1
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by technicians, highlighting their prompt responses and effective communication.

Technical Expertise

Technicians were frequently noted for their knowledge and efficiency in diagnosing and resolving HVAC issues.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected charges and perceived high costs for diagnostic services, indicating a need for clearer communication about pricing.

Installation Quality

Positive feedback was given regarding the quality of installations, with customers appreciating the thoroughness and professionalism of the installation teams.

Mixed Experiences

While many reviews were positive, a few customers reported negative experiences related to service quality and communication, suggesting inconsistency in customer satisfaction.
  • MM
    Morley Motel
    Feb 18, 2026
    5.0
    I always had very positive experience with Crome Mechanical Heating and Cooling. They always take care of the problems in a timely manner and keeps my equipment working.
  • LL
    Lia
    Feb 13, 2026
    1.0
    I rarely ever leave reviews, and if I do, I never leave negative ones, only positive. However, due to safety concerns this feels warranted. Last night our two year old gas water heater was on fire. We were very shaken up and concerned about our safety. We called the emergency services line, they said someone would call us back. We patiently waited. No one ever called. We called back the next morning and the employee that answered the phone did apologize, and then noted that sometimes these urgent messages don’t get to the right people. Oh. Then don’t offer emergency services. If you call them for an emergency and don’t hear from them asap, call someone else.
  • JS
    Jessica Smith
    Feb 12, 2026
    1.0
    I have filled a claim with consumer energy due to my heat going out. They kept cancelling my appointment stating it was completed. When consumer called the front desk lady hung up on her. I don’t know what kind of contract they have with them. However, the fact that you would cancel a claim stating it was completed not once but twice. Then being very unprofessional.
  • PP
    P P
    Feb 7, 2026
    5.0
    Our furnace went out in January. They came right over. Needed a new furnace. Got a quote on the spot from Tyler. Got a new furnace and some additional ductwork installed a week later.
  • JC
    Janet Chipman
    Jan 24, 2026
    5.0
    January 24, 2026, the coldest day this winter so far, we woke to a very cold house. They came out 3 hours later, not the next day like another place told us it would be. Blake was our service man. He was very professional and honest. We did not need new parts but he cleaned a couple parts that were dirty. He did recommend we consider a new furnace before next winter, as our furnace is 23 years old. We have been blessed up to this point, but agree with him not to press our luck further. Thank you Chrome Mecanical!!

Frequently Asked Questions About Crome Mechanical Heating & Cooling

What types of water solutions do you install?

At Crome Mechanical Heating & Cooling, we offer installation services for a comprehensive range of water solutions. Our expertise covers whole-house systems, water softener systems, iron removal units, under-sink reverse osmosis systems, and alkaline filters. We cater to various makes and models, ensuring we can meet diverse household water treatment needs.

Do you service other brands of water softeners and water purification systems?

Yes, we do. Our team is skilled in the maintenance and repair of various water softener and purification systems, including brands such as EcoWater, Bayes, Gordon's, and Kinetico. Given that the average person uses approximately 75 gallons of water daily, as reported by Energy.gov, our experienced contractors at Crome Mechanical Heating & Cooling are committed to ensuring your water is clean and safe for use.

Brand Certified Facts from Crome Mechanical Heating & Cooling

Crome Mechanical Heating & Cooling partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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