Customers consistently praised the professionalism, friendliness, and helpfulness of the technicians and staff.
Promptness
Many reviews highlighted the quick response times and punctuality of the service technicians.
Quality of Work
Overall, customers expressed satisfaction with the quality of service and installations, noting thoroughness and expertise.
Pricing Transparency
While many found the pricing competitive and fair, some customers raised concerns about perceived overcharging or unclear billing practices.
Communication
Customers appreciated the clear communication regarding appointments, service details, and follow-ups.
JK
John Keenan
1 day ago
5.0
They were prompt on a Sunday morning and had my furnace fixed in a short time. Also was a reasonable price. Will definitely refer and use in the future.
SS
Sandra Starr
Nov 14, 2025
5.0
Very nice people to work with. They explained everything!
SL
Steve Lane
Nov 13, 2025
5.0
Brian H and Blake did a fantastic job on replacing my furnace. Installation was very professional and neat! Both gentlemen cleaned up the job site and were so professional! Highly recommended this company!
PM
Patricia Mellon
Nov 11, 2025
5.0
Both technicians arrived within the time window that I was given. They were professional and patiently answered my questions. The end result was a furnace that is working better than ever.
BV
Brandon VanDyke
Oct 24, 2025
1.0
We were billed for labor, along with separate lines for using a multimeter and cleaning the sensor. Definitely a sneaky way to double bill labor. Billed way too much for a 45 minute service call.
Frequently Asked Questions About Crome Mechanical Heating & Cooling
What types of water solutions do you install?
At Crome Mechanical Heating & Cooling, we offer installation services for a comprehensive range of water solutions. Our expertise covers whole-house systems, water softener systems, iron removal units, under-sink reverse osmosis systems, and alkaline filters. We cater to various makes and models, ensuring we can meet diverse household water treatment needs.
Do you service other brands of water softeners and water purification systems?
Yes, we do. Our team is skilled in the maintenance and repair of various water softener and purification systems, including brands such as EcoWater, Bayes, Gordon's, and Kinetico. Given that the average person uses approximately 75 gallons of water daily, as reported by Energy.gov, our experienced contractors at Crome Mechanical Heating & Cooling are committed to ensuring your water is clean and safe for use.
What are the primary uses of reverse osmosis water in my home?
Reverse osmosis water has multiple applications in the home. It is primarily used for drinking, cooking, and preparing beverages such as coffee, tea, and juice. If you're considering a reliable water purification system for these purposes, our team at Crome Mechanical Heating & Cooling is available to assist you.
Is reverse osmosis water safe for special dietary requirements and household appliances?
Indeed, reverse osmosis water is suitable for various dietary needs and household uses. It's particularly beneficial for low-sodium diets as it's sodium-free. This purified water is ideal for ice cubes, baby formula, and use in appliances like humidifiers and steam irons. Beyond consumption, it's also suitable for auto batteries, pet care, aquariums, and plant watering. For more information on the advantages of water softener systems, please contact our team at Crome Mechanical Heating & Cooling.
What exactly is hard water, and how does it impact me and my home?
Hard water is characterized by high mineral content, primarily calcium and magnesium. It can have several negative effects on your home and daily life, including the formation of limescale, soap scum, and corrosion in plumbing. It can also cause issues with dishes, laundry, and even affect skin and hair. Understanding these impacts is crucial for maintaining a comfortable and efficient home environment. Our water softener services at Crome Mechanical Heating & Cooling can effectively address these hard water problems.
What exactly is reverse osmosis?
Reverse osmosis is a water purification process that utilizes a specialized membrane to filter out contaminants, allowing only clean water to pass through. This technology, originally developed by the U.S. Navy according to the Office of Naval Research, has been adapted for home use. Modern residential units combine membrane technology with filtration to produce pure, palatable drinking water. For those seeking enhanced water quality, an alkaline filter can be added. Our team at Crome Mechanical Heating & Cooling is equipped to install your water purification system efficiently.
How do I know if I need a new water softener system?
To determine if you require a new water softener system, we offer a complimentary water testing service. This analysis helps assess your water quality and identify potential issues. Following the test, we provide a free estimate and professional advice to help you decide if a new water softener system is necessary for your home.
How frequently should I schedule maintenance for my furnace system?
We advise scheduling furnace maintenance on an annual basis. To ensure your system operates efficiently throughout the year, please contact us to arrange your maintenance check. At Crome Mechanical Heating & Cooling, we specialize in both HVAC services and water softener solutions.
How frequently should I change my furnace filters?
For optimal furnace performance, we recommend replacing your filters every 30 days. Please contact our team at Crome Mechanical Heating & Cooling to schedule your furnace maintenance. Whether you need furnace repair and maintenance or a water purification system for your residence, our team is prepared to assist you.
What types of water solutions does Crome Mechanical Heating & Cooling install?
They install whole-house systems, water softener systems, iron removal units, under-sink reverse osmosis systems, and alkaline filters for various household water treatment needs.
Does Crome Mechanical Heating & Cooling service other brands of water softeners and purification systems?
Yes, they service and repair various brands including EcoWater, Bayes, Gordon's, and Kinetico to ensure clean and safe water usage.
What are the common uses for reverse osmosis water at home?
Reverse osmosis water is mainly used for drinking, cooking, and preparing beverages like coffee and tea, providing reliable purified water for household needs.
Is reverse osmosis water safe for special dietary needs and household appliances?
Yes, it is sodium-free and suitable for low-sodium diets, baby formula, ice cubes, humidifiers, steam irons, aquariums, pet care, auto batteries, and plant watering.
What is hard water and how does it affect my home?
Hard water contains high minerals like calcium and magnesium, causing limescale, soap scum, plumbing corrosion, and affecting dishes, laundry, skin, and hair. Water softener services can help address these issues.
What is reverse osmosis in water purification?
It is a process using a specialized membrane to filter contaminants, originally developed by the U.S. Navy, producing pure drinking water; alkaline filters can be added for enhanced quality.
How can I know if I need a new water softener system?
Crome Mechanical offers complimentary water testing and provides a free estimate and professional advice to determine if a new system is necessary.
What are the hours of operation and emergency services availability?
They operate 24/7 including emergency services, ensuring assistance is available any time you need it in Cedar Springs, MI.
What nearby places can customers visit around Crome Mechanical Heating & Cooling?
Nearby places include Crossfire Church, Backyard Fun Zone, and Cedar Rock Sportsplex, which customers can visit before or after their service appointments.
How might nearby automotive and recreation businesses assist customers visiting Crome Mechanical Heating & Cooling?
Locations like Hekhuis Motorsports II, Brad Francks RV, and Cruise America RV Rental offer vehicle services and rentals, providing convenient options for customers needing automotive or recreational support in the area.
Are there local services near Crome Mechanical that might help customers with home and landscaping needs?
Yes, places like Landscape Renovations, Woodland Tree Services, and Rivertown Landscapes offer landscaping and home improvement services that local customers can consider alongside HVAC or water treatment needs.