Benjamin Franklin Plumbing

Reviews

• KS

  Kevin Sayre

  6 days ago
  5.0
  I've had several services from Benjamin Franklin, and they're excellent each time. Very kind folks, punctual, and have no problem clearly explaining when I have questions. I have had work done by Adam and Josh, and both were great. Adam cleaned our very old and probably never-before-cleaned basement drain, and Josh installed a new kitchen sink. I will definitely be using them in the future.
• MB

  Michael Baker

  Mar 29, 2026
  5.0
  Josh came out and went above and beyond! Super nice, knowledgeable and made sure everything was draining fine before he left. Absolutely will refer to any friends or family in the future as well. Thanks!
• SH

  Steve Horaney

  Mar 22, 2026
  5.0
  I had a great experience working with the Benjamin Franklin plumber. Adam replaced my shower valve quickly and professionally, and everything is working perfectly now. From the initial communication to the completion of the job, they were responsive, punctual, and clearly knew what they were doing. Adam took the time to explain the issue, walked me through the repair, and made sure everything was cleaned up before leaving. I would definitely recommend them to anyone needing plumbing work and will be using them again in the future.
• TM

  Toni Maurer

  Mar 15, 2026
  5.0
  It is really hard living out of state and trying to help your elderly parents manage their home! When my dad’s water heater failed, he didn’t know who to call. We reached Benjamin Franklin Plumbing and they went above and beyond to help us select the right 50 gallon gas water heater. From the moment the plumber Adam arrived at my dad’s home , he was so patient, kind and informative. I would highly recommend this company!!! My dad’s bill was only $1600.00 which we thought was extremely reasonable.
• BL

  Barry Lewis

  Mar 11, 2026
  5.0
  We recently had an issue with our water heater which started to leak and unfortunately we had water in our lower level causing damage to a part of our carpeting and some personal belongings. We immediately contacted a Restoration company, who recommended this company. We agreed to get a new, replacement water heater, which was delivered the next day (yesterday). The plumber was Josh, who singlehandedly drained and removed the damaged one and installed the new replacement. He cleaned the area upon completion and gave us a thorough rundown about the heater, including routine maintenance. However, we encountered one small problem: the water heater installed was an exact replacement for the old unit, which was what we ordered. We contacted the company, and spoke with Sarah, who was friendly, professional, patient, and most importantly listened to us. After checking on things, she quickly got back to us, apologizing profusely, gave us a refund for the difference and noted that our installed unit was comparable. I cannot recommend this company highly enough. Josh did a terrific job installing the new heater, and Sarah was amazing!

Frequently Asked Questions About Benjamin Franklin Plumbing