Dominion Service Company

5.0
657 reviews

Hours

Reviews

5.0
657 reviews
5 stars
645
4 stars
8
3 stars
3
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, friendliness, and knowledge of the staff, highlighting their genuine care for customer needs.

Timeliness

Many reviews noted the promptness of service, with technicians often arriving on time and completing work efficiently.

Professionalism

Technicians were frequently described as thorough, respectful, and informative, providing clear explanations of services and options.

Quality of Work

The quality of installations and repairs received high marks, with customers appreciating the attention to detail and cleanliness during and after service.

Transparency

Customers valued the transparent communication regarding pricing and service options, with no pressure tactics reported.
  • ST
    Saranda Tusi
    6 days ago
    5.0
    This guys are awesome they made sure ok for the night and they told me they are going to install the new furnace tomorrow very fast and very honest people i will always call them from now on very professional they worked hard from 8 am they were done around 3pm they are awesome!!
  • BD
    Brandon DeLong
    Nov 15, 2025
    5.0
    From the office staff to Duane the service tech, was hands the most friendly people I have ever delt with. Duane was very informative on his findings when he was out for annual maintenance on my HVAC. Explained everything with detail and proof and did NOT push any unneeded repairs or parts. The office was very great to deal with when it came to scheduling and working around mine. I will absolutely hands down use this company again. Hard to find an honest and friendly people/company anymore.
  • JB
    Jeff Brach
    Nov 14, 2025
    5.0
    Sean was very polite, friendly and direct in his communication. He quickly got to work and communicated well in helping to diagnose the issue I was having with my furnace. In my particular case he wasn’t able to find the root cause since the issue had recently gone away on its own, but I thought he did a great job and ultimately was helpful in providing recommendations for how to properly maintain my unit going forward
  • SH
    Stephanie Hanes
    Nov 12, 2025
    5.0
    Our furnace went out right as the freezing weather hit, and Ryan was at my house first thing the next morning with a quote. He was so friendly and explained everything in a way that was easy to understand. We’re in the middle of selling our house, and he went out of his way to make sure everything looked nice for showings. I really appreciated that he wasn’t pushy about upselling, if two quotes are close, I’ll always go with the one who doesn’t pressure me. His quote was very reasonable, and they were able to fit us in on Monday (the quote was given Thursday), while everyone else had a much longer wait. Because temperatures were dropping below freezing that weekend, he even stopped by my parents’ house, where we were staying, to drop off space heaters to help keep our pipes from freezing! I told him I can see why they have five stars. The install went just as smoothly, the crew showed up early and got everything done quickly. Highly recommend!
  • DM
    Daniel Miller
    Nov 10, 2025
    5.0
    What a pleasant experience working with Dominion and their service tech, Sean. He was thorough, pleasant and informative. We definitely recommend Dominion - so much that we are now members of their service maintenance program!

Frequently Asked Questions About Dominion Service Company

What services does Dominion Service Company provide?

Dominion Service Company is an HVAC contractor offering heating, ventilation, and air conditioning services.

Where is Dominion Service Company located?

Dominion Service Company is located at 4023 Old US 23 #103, Brighton, MI 48114, USA.