Business Details
About
Flooring StoreCarpet StoreCarpet InstallerFlooring ContractorWood Floor Installation Service
At Riemer Floors, we believe that shopping for flooring should be an experience that takes place in an atmosphere similar to your home, not a warehouse. Our 10,000 sq ft. showroom located in Bloomfield Hills reflects this ideal. Here you won't have to dig through carpet squares under florescent lighting, but rather relax while one of our flooring specialists helps you pick out the right flooring for your lifestyle in our comfortably lit and furnished showroom. Our showroom is no-pressure and we invite all customers to browse on their own as well if they desire. Call us or visit our website today to schedule your free estimate and measurement. We look forward to servicing all of your flooring needs!
Location
Hours
Reviews
4.6
196 reviews
5 stars
170
4 stars
5
3 stars
3
2 stars
5
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some customers praised the helpfulness and professionalism of sales staff, while others reported poor communication and responsiveness.
Installation Quality
Installation experiences varied significantly; many customers were pleased with the quality and professionalism of installers, while others reported issues with the installation quality.
Sales Experience
Sales representatives received positive feedback for their knowledge and assistance, but some customers experienced delays and lack of follow-up.
Product Satisfaction
Customers expressed satisfaction with the quality of flooring products, although there were complaints about pricing being higher than competitors.
- KMKristine MuthartDec 19, 20255.0Excellent repair to our flooring. Quick and professional service.
- KDKathleen DobiesNov 30, 20252.0We had several negative aspects of carpet sale and installation. Our salesperson (Jillian) ghosted us as soon as she provided a quote, days-later responses to email and voicemail. So we had to contact the main store number and ask for any salesperson to help us. Logistics were a problem. Scheduled to start installation between 12 and 2, by 3 we called store to find out where installer was…they had no clue. They promised the installer would be there by 4, they showed up at 5:15. Installers were extremely unprofessional - rude, non-communicative, and disrespectful. They never introduced themselves, just expected entry into the home to get started. They needed more light so they went digging around our house a grabbed a lamp from another room. The carpet looks like an amateur installed it - edges wavy and barely go under the trim, multiple instances of strings and scrap to be cleaned up, etc. Will never consider Riemer again.
- DCDoug CunninghamNov 26, 20251.0Deeply disappointing experience trying to get flooring repairs completed by Riemer. I waited several weeks for an appointment, and the scheduler (Jennifer) decided to send only one technician out despite the significant amount of work to complete, and despite my urging that this was a big job that would need more support. The technician who finally showed up said he wouldn't have time to do the job, so he left without completing any work at all. Jennifer, instead of putting any effort into getting me rescheduled quickly with the appropriate team for the job, decided to add me to the end of the queue, meaning another monthlong wait. If the work is ever completed, I will be very happy to never work with this company again.
- DPdonna phillipsNov 25, 20255.0So thankful I again chose Riemer Floors! They have been my flooring company for years! There was a small mistake with my stairs, but it was taken care of very quickly by Kimberly. Also, Doug, did such a beautiful installation on the staircase. A great guy! I miss my salesman, Dave, who retired. He was a gem!
- MCMaggie CervinNov 22, 20255.0I’ve used Riemer’s for over 40 years for all my homes. Recently, whole house carpet last August. As summer went to fall I noticed adjustments needed. Mike from service came out. What a fanatic job on tucks and tweaks in areas I thought with a remodel you just had to live with. Mike went above and beyond until it was absolutely perfect! Thank you Riemer’s for still making customer satisfaction a priority with the expertise of skilled professionals like Mike. Nothing puts more pride in a home owner as having the Riemer van pull up to your house!
Frequently Asked Questions About Riemer Floors
What types of flooring services does Riemer Floors offer?
Riemer Floors offers carpet sales and installation, wood floor installation, and general flooring contracting services.
Where is Riemer Floors located?
Riemer Floors is located at 1865 S. Telegraph Road, Bloomfield Hills, MI 48302, USA.
What are the showroom hours for Riemer Floors?
Riemer Floors is open Monday and Thursday from 9am to 7pm, Tuesday, Wednesday, and Friday from 9am to 6pm, Saturday from 10am to 5pm, and is closed on Sundays.
Does Riemer Floors provide free estimates and measurements?
Yes, Riemer Floors offers free estimates and measurements. Customers can call or visit their website to schedule an appointment.
How can I contact Riemer Floors?
You can call Riemer Floors at +1 248-335-3500 or visit their website at https://riemerfloors.com/.
What is the atmosphere like inside the Riemer Floors showroom?
The 10,000 sq ft showroom is designed to feel like a comfortable home environment with furnished, well-lit space rather than a warehouse, allowing a relaxed shopping experience.
Can customers browse Riemer Floors products without pressure?
Yes, Riemer Floors invites customers to browse on their own in a no-pressure showroom environment if they prefer.
What are some nearby places I can visit when I come to Riemer Floors?
Nearby you will find Erhard BMW of Bloomfield Hills for car shopping, Menards for home improvement, and Dogtopia of Bloomfield for pet services, giving you options to combine visits.
Are there any nearby automotive service centers close to Riemer Floors?
Yes, nearby automotive services include Bloomfield Hills Collision Center and Page Honda of Bloomfield for repairs and maintenance.
How can nearby businesses like KeyMe Locksmiths complement a visit to Riemer Floors?
If you need locksmith services while visiting Riemer Floors, KeyMe Locksmiths nearby offers professional key and locksmith solutions conveniently close by.