Besco Water Treatment

4.8
154 reviews

About

Water Softening Equipment SupplierWater Purification EquipmentWater PurifiersCoffee Machine SupplierCoffin Supplier
Besco Water Treatment, Inc. is your trusted partner for comprehensive water treatment solutions. We specialize in enhancing water quality for homes and businesses, offering a full line of Kinetico water softeners, advanced drinking water systems including reverse osmosis, and whole-house water filtration solutions. Our expertise extends to specialized well water filtration for common issues like iron and sulfur, and we provide convenient bottled water and cooler services with home delivery. Beyond products, we offer free water testing and consultation to tailor solutions to your specific needs, along with expert installation and maintenance services. Choose Besco for cleaner, purer water.

Location

Besco Water Treatment
920 W Territorial Rd, Battle Creek, MI
49015, United States

Hours

Reviews

4.8
154 reviews
5 stars
134
4 stars
13
3 stars
2
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, professional, and efficient service provided by the staff and delivery drivers.

Delivery Issues

Some customers experienced issues with delivery scheduling and communication, leading to frustration.

Product Quality

Customers consistently noted the high quality of the water and salt products, with many expressing satisfaction with the taste and effectiveness.

Professionalism

Technicians and drivers were frequently described as knowledgeable, courteous, and thorough in their work.
  • DD
    Doug
    Jan 5, 2026
    1.0
    This is the second time you sent a message that someone was delivering and no one showed up. Please cancel any delivery until we reset it up.
  • AB
    Annita Bevins
    Dec 30, 2025
    5.0
    I do not need any salt at the moment and because he did not have any solar salt on the truck, I asked him to add me to his next trip into my neighborhood. I should get salt by mid February. Thank you for this delivery service. Annita Bevins
  • DH
    Debra Herman
    Dec 22, 2025
    5.0
    I called at the end of the week before Christmas. They got my delivery to me on Monday even though it was a short week for them. Super impressed!
  • ME
    Mae Evans
    Dec 15, 2025
    5.0
    We have been getting our salt delivered by Besco for years and they always give the best customer service. Last week I missed our scheduled delivery in error and Besco came right back out on the next business day with no issue. Their delivery man Jake showed up with a smile and great attitude even though it was 10 degrees out. We love Besco's service!
  • JR
    Jacob Russell
    Dec 8, 2025
    1.0
    I can't say enough how horrible this company has been. 1st this is my machine I just got installed 3 months ago, look at the phone number for BC... it's been what 25 years since this area has had a 616 area code!!!?? Does that number work, or course not! This machine runs for 4 to 5 hours at a time, twice a day, using water and electricity the entire time. I have called multiple times, a tech came out once and basically said "It just needs reset". It needs reset a couple times a day, really? I have to leave messages because rarley does anyone answer. The machine dosent even soften the water! Horrible experience. Finally called today to have them get their equipment out of my house. Its not working now, I might as well not have to pay for it! 💩🤡= Battle Creek Besco.

Frequently Asked Questions About Besco Water Treatment

What services does Besco Water Treatment offer to homeowners?

Besco Water Treatment provides superior water treatment solutions including water softening and purification to enhance water quality and safety in homes.

Where is Besco Water Treatment located?

Besco Water Treatment is located at 920 W Territorial Rd, Battle Creek, MI 49015, USA.