Business Details
About
Equipment Rental Agency
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Towson to get help with all of your equipment rental needs today!
Location
Hours
Reviews
4.5
40 reviews
5 stars
25
4 stars
10
3 stars
3
2 stars
2
1 star0
- KGKimberly GoughSep 24, 20255.0Thanks Louie F. for your outstanding Customer Service may GOD continue to Be with You in All That You Do✨
- PRPhilip ReschDec 21, 20165.0Sunbelt and I have had some ups and downs. I use them for equipment rental and propane refills, for my business and personal use. However big or little the issue. They (George) my rep I deal with, always gets it right. Hence the five stars.
- BOBrad OgleMay 12, 20132.0horrible customer service and after i finally get the equipment to the job (20000 watt trailer generator and walk behind electric concrete floor saw) the saw and the generator did not have compatible plugs...WTF
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent equipment at Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay upfront. No extra deposit is required. You can also apply for a Commercial Credit account online.
Is a deposit required for renting tools at Sunbelt Rentals?
No deposit is required for customers without a line of credit, but payment information is needed at reservation. For credit customers, a deposit is held until equipment is returned and contract closed.
Can I extend the rental period if I need equipment longer?
Yes, contact the branch to extend your rental. Additional charges will be added to your contract and credit card according to day, week, and 4-week rates.
Can I return rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the original rental location. Contact your rental store in advance if you need to return to a different location for assistance.
Does Sunbelt Rentals offer delivery services for equipment?
Yes, delivery is available for a reasonable fee. You can select delivery during reservation and specify drop-off and pickup dates. Delivery and pickup fees will be invoiced for commercial credit accounts.
What should I do if the rented tool breaks during use?
Report the issue via the Equipment Detail page in your reservation or contact the branch to arrange service or replacement. Consider purchasing the Rental Protection Plan for damage protection.
What are the operating hours for the Sunbelt Rentals location in Towson?
The Towson Sunbelt Rentals location is open Monday to Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Are there nearby places to get additional supplies or services close to Sunbelt Rentals in Towson?
Yes, nearby you can find U-Haul Neighborhood Dealer for truck rentals, Extra Space Storage for packing and storage needs, and Khushi Automotive for vehicle repair services.
Can I visit local dining options near Sunbelt Rentals to grab a meal?
Yes, you can visit nearby restaurants such as China Dragon for Chinese cuisine, Charcoal Grill for barbecue and American food, or Winli Asian Restaurant for Asian and Thai dishes.
What nearby public service locations are close to Sunbelt Rentals in Towson?
Nearby public service locations include the Baltimore County Police Department Precinct 8, Baltimore County Fire Department Station 10, and BCoFD Station 10 - Parkville, helpful for safety and emergency needs.