Customers consistently praised the professionalism, knowledge, and efficiency of the technicians, particularly highlighting Jeremy's expertise.
Communication
Many reviews noted excellent communication throughout the process, from initial contact to follow-up after service.
Timeliness
The business received positive feedback for prompt service, with many customers appreciating quick response times and timely completion of repairs.
Customer Satisfaction
Overall, customers expressed high satisfaction with their experiences, often recommending the company to others and indicating a willingness to use their services again.
HS
Heather Stoehr
5 days ago
5.0
Spoke with Jeremy in the morning, and he was out the same day to diagnose the issue. When my home warranty wouldn’t cover the repair, J&B Garage Door saved me $300. The repair was completed within a week, communication was great, and the installers were friendly and professional. Highly recommend!
ST
Steve Tanner
5 days ago
5.0
The guys worked all day and into the evening to get the garage doors installed. They explained what they did and what I needed to do for the garages doors to continue functioning smoothly. They cleaned up the area. Made sure I knew that they would be available if there were any problems.
LH
Laura Hott
Feb 6, 2026
5.0
J &B Garage Doors rep. Jeremy came out the same day that of our call. He told us and showed my husband the problem. Jeremy ordered the parts needed to repair the garage door, and before the end of the week, the repairs were completed. Very pleased with the service, and have already recommended them to our daughter.
HC
Horace Cullins
Feb 5, 2026
5.0
Very please. I had another company who claim to be a pro. But they wanted to install cheap spring that would not last more then 10,000 open. They would not last 7 years. I ask if they could use a spring that would last longer and they installed spring that would last me 102000 open and cheaper then the company who claimed to be pro.. The other company also wanted to upgrade me and still not give me a spring I wanted. I would use them again. They also know what they;re talking about.
NC
Nigel Cammack
Feb 5, 2026
5.0
J&B did an amazing job. My spring broke on my garage door and I couldn’t get anyone to either respond or come out to the house on the day needed to free my car. Even though they were busy they still sent the techs out to give an estimate and raise my door so I couldn’t get my car out around 8pm. They were fast with the estimate and once I accepted they came out as soon as they could and replaced the spring and fixed my door in what seemed like record time. They will definitely be my go to in the future for any needs I have!