Customers consistently praised the friendly, professional, and knowledgeable service provided by the staff, particularly Jeremy.
Timeliness
Many reviews highlighted the prompt response times and quick service, with technicians often arriving on the same day as the call.
Quality of Work
The quality of repairs and installations received high marks, with customers noting that their garage doors worked better than ever after service.
Communication
Clear and effective communication throughout the process was frequently mentioned, including detailed explanations of work and follow-up.
Value for Money
Customers felt that the pricing was fair and reasonable compared to competitors, with many expressing satisfaction with the overall value.
JY
John Yesacavage
1 day ago
5.0
I like to support local business’ (Smithsburg) so when my mom’s garage door spring broke., I did the google search for garage door repair near me. J&B popped up and had good positive reviews so I made the call and spoke with Danielle. I set up a pre repair inspection with Jeremy. He was great-very knowledgeable. He inspected and recommended needed repair and spring system upgrade, also lube and inspect second door . Got a call back with estimate the same afternoon and we set up an appointment for the repair . Jeremy and Jason showed up within the scheduled time frame and came ready to work. You could tell this was not their first rodeo and knew what to do. They had the door repaired with upgrade in about an hour . I felt very confident with the team from J&B. We had good back and forth communication and they did a great job for us .Thanks J&B
NK
Nickolas Knowlton
3 days ago
5.0
J & B Garage was exceptional in professionalism, service, accountability, and time management. They hit high marks in all the right categories that matter in customer service. I would definitely recommend them to anyone needing help with garage door repair.
JB
Jeff Bare
Dec 30, 2025
5.0
Great explanation of what they would do and clear communication with quoting and scheduling. The work and product were high quality. I would use them again.
AB
Anthony Brittingham
Dec 23, 2025
5.0
Bought a lift and oh crap, the garage door hits the top of the lift.
Called around to schedule quotes. First guy wasn’t even worth remembering their name. Saying it couldn’t be done. J & B shows up. Looks at the lift, the garage and talked to me like I didn’t spend a week researching and decided I didn’t want invest time into it.
Price was beyond reasonable compared to dude who said he couldn’t do it and averages online. This thing is so tight that it practically hugs the roof and stops about 6 inches from that load bearing beam.
Basically, they got in, worked around my slight “work mess” and got it done in about 2 1/2 hours.
BH
Brad Hollinger
Dec 22, 2025
5.0
Needed quick repair of a garage door. The price was fair, the communication was excellent, and they showed up quickly and got everything fixed without any hassle. I genuinely appreciated how easy they made the whole process. Wouldn't hesitate to recommend J & B Garage Doors and will use them again if needed.