Customers consistently praised the friendly, knowledgeable, and professional service provided by the staff, particularly highlighting the responsiveness and helpfulness of representatives like Jeremy and Danielle.
Quality of Work
The quality of repairs and installations received high marks, with many customers noting that their garage doors functioned better than ever after service.
Timeliness
Reviews frequently mentioned prompt service, with technicians often arriving on the same day as the call and completing work efficiently.
Communication
Customers appreciated clear communication throughout the process, from initial contact to job completion, including detailed explanations of services and options.
SK
Sseni Kinyange
6 days ago
5.0
Great service and they give you options and service for what is needed and not try up selling you on unnecessary service. Would definitely recommend 👍🏿
DN
Dona Nikirk
Feb 26, 2026
5.0
From the initial call to J & B, when I talked to Danielle, the best Customer Service Representative I have ever encountered, my experience with her and the very knowledgeable, friendly, professional, skilled, Technicians, was absolutely incredible! They are professional, prompt in responding, and reasonably priced.
On the day of installation, after installing the two openers, there was a pairing issue and my two Techs said they were going to resolve the issue and not leave until everything was working properly. They worked diligently and resolved the issue in a timely manner. When they completed the work, they thoroughly cleaned the area and completely answered my questions. J & B is an excellent company and I highly recommend them! Thank you for your exceptional Company!
HS
Heather Stoehr
Feb 10, 2026
5.0
Spoke with Jeremy in the morning, and he was out the same day to diagnose the issue. When my home warranty wouldn’t cover the repair, J&B Garage Door saved me $300. The repair was completed within a week, communication was great, and the installers were friendly and professional. Highly recommend!
HC
Horace Cullins
Feb 5, 2026
5.0
Very please. I had another company who claim to be a pro. But they wanted to install cheap spring that would not last more then 10,000 open. They would not last 7 years. I ask if they could use a spring that would last longer and they installed spring that would last me 102000 open and cheaper then the company who claimed to be pro.. The other company also wanted to upgrade me and still not give me a spring I wanted. I would use them again. They also know what they;re talking about.
NC
Nigel Cammack
Feb 5, 2026
5.0
J&B did an amazing job. My spring broke on my garage door and I couldn’t get anyone to either respond or come out to the house on the day needed to free my car. Even though they were busy they still sent the techs out to give an estimate and raise my door so I couldn’t get my car out around 8pm. They were fast with the estimate and once I accepted they came out as soon as they could and replaced the spring and fixed my door in what seemed like record time. They will definitely be my go to in the future for any needs I have!
Frequently Asked Questions About J & B Garage Doors
What services does J & B Garage Doors provide?
J & B Garage Doors specializes in garage door supply and door installation services.
Where is J & B Garage Doors located?
J & B Garage Doors is located at 55 North Main Street, Smithsburg, MD 21783, USA.
What are the operating hours of J & B Garage Doors?
They are open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Since when has J & B Garage Doors been in business?
J & B Garage Doors has been in business since 2017.
What payment options are accepted at J & B Garage Doors?
They accept American Express, Discover, MasterCard, Visa, as well as offer financing options.
How can customers contact J & B Garage Doors?
Customers can contact them by phone at +1 240-382-9631 or email at jbfamilydoors@gmail.com.
Can I book a service appointment online with J & B Garage Doors?
Yes, you can book a service appointment through their website at https://www.jandbgaragedoor.com.
What convenience store is near J & B Garage Doors for quick errands?
The Market is a nearby convenience store where customers can easily shop before or after visiting J & B Garage Doors.
Are there any local dining options near J & B Garage Doors?
Yes, customers can enjoy nearby dining at Dixie Diner, Vince's Pizza, or Wolfe's Den pub.
What schools are in the vicinity of J & B Garage Doors?
Nearby schools include Smithsburg Elementary School, Smithsburg High School, and Smithsburg Senior High.
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