For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
We returned a defective sump pump to Ferguson Plumbing Supply at 2600 Pittman Dr, Silver Spring, MD 20910. The product is under a 3-year warranty, and before returning it, we confirmed multiple times with Branch Manager John Watkins that it would be eligible for a return and refund. He clearly said we could bring it to any Ferguson store and that the refund would be processed.
We followed through and dropped it off. Since then, it's been over 8 months and we still haven’t received any refund. We've sent several follow-ups, but all we've gotten back are generic replies that it’s "being worked on," without any real updates or action.
This has honestly been a frustrating experience. What should’ve been a simple return has turned into a drawn-out process that’s wasted a lot of our time. It’s disappointing, especially after being reassured from the start that this wouldn’t be an issue.
JT
Jancy Shetterly Tonken
Dec 11, 2022
5.0
I cannot say enough about Earnest Ndifang, the Manager at Ferguson Supply in Silver Spring. My Dad’s Expansion Tank was leaking and it needed to be replaced ASAP. It’s Friday afternoon at 3:45 - Ferguson closes at 4:00… I’m on 495 in heavy traffic. I called the shop and explained to the gentleman who answered the phone the situation. He assured me that I needed to drive safely and that he would wait for my arrival! How grateful I was to receive his kindness and understanding. I arrived at 4:03 and there I had the pleasure of meeting Earnest, the gentleman who made this purchase possible! Thank you Earnest for waiting for me that day. My father sends his gratitude, too. Happy Holidays to you and your family.
AJ
Andrei Jurca
Jan 28, 2022
2.0
One guy at the register couldn't put his phone away to serve the customers. Very bad attitude from him( first register next to the door)
TS
Tarik Smith
Sep 24, 2019
5.0
Went in for replacement parts and the salesman didn't have in stock what I needed. Directed me to the DC location and was apologetic about not having what I needed but was very helpful and nice.
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
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If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
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Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
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Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What types of plumbing products does Ferguson Plumbing Supply offer?
Ferguson Plumbing Supply provides quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures from top manufacturers, suitable for service calls and new construction plumbing projects.
What are the operating hours for Ferguson Plumbing Supply in Silver Spring, MD?
The store is open Monday to Friday from 6:00 AM to 4:00 PM, Saturdays from 7:30 AM to 12:00 PM, and closed on Sundays and major holidays.
Does Ferguson Plumbing Supply offer delivery and pickup options?
Yes, Ferguson offers delivery, including same-day curbside pickup and in-store pickup for customers.
How can I get after-hours emergency plumbing support from Ferguson?
For after-hours emergency, will call, or commercial water heater full-service delivery, call (800) 217-9480.
What payment methods are accepted at ferguson.com?
You can pay using Visa, Mastercard, and American Express credit cards.
Does Ferguson Plumbing Supply offer financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
Where is Ferguson Plumbing Supply located in Silver Spring?
The store is located at 2600 Pittman Drive, Silver Spring, MD 20910, USA.
Are there any popular dining spots near Ferguson Plumbing Supply to visit before or after shopping?
Yes, nearby dining options include Caught In The Moment Cafes (pizza, smoothies, bakery), Moorenko's restaurant, Alchemy by Carla Hall, and Moorenko's Ice Cream (desserts, smoothies).
What party supply stores are close to Ferguson Plumbing Supply for event planning needs?
Nearby party supply and event planning stores include We're Having A Party and Party Warehouse, useful for customers organizing events.
Are there other home improvement-related businesses near Ferguson Plumbing Supply?
Yes, nearby home improvement options include Inside Out Services LLC (landscaping, home improvement), Spectrum Design + Build (contractor services), and New Age Lighting (electrician contractor).