Business Details
About
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Atlantic Blue Water Services (formerly, Gallup Well) is a locally owned and operated company that specializes in the installation and repair of well pumps, as well as pressure and water treatment systems. Additionally, we offer select plumbing repair services. For over 75 years, we have proudly served the Baltimore & Harford County area in Maryland by providing reliable and consistent products and services to our customers. We have become the leading well water resource in our community. At Atlantic Blue Water Services, integrity is our top priority. We prioritize our relationship with you and always strive to do what's best for your home. Our experienced team is ready to answer your questions and guide you toward the best water solution!
Location
Hours
Reviews
5.0
924 reviews
5 stars
900
4 stars
16
3 stars3
2 stars2
1 star3
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, courteous, and knowledgeable.
Customer Service
Customers appreciate the excellent customer service and responsiveness from both technicians and office staff.
Thoroughness
Many reviews highlight the thoroughness of the service provided, with technicians explaining processes and ensuring customer understanding.
Efficiency
The company is noted for its timely service and efficient problem resolution.
Trustworthiness
Customers feel confident in the honesty and integrity of the technicians, often mentioning their straightforward approach and lack of pressure to upsell.
- JFJacob ForemanOct 9, 20255.0Justin was courteous, efficient, and the installation looks great. Super excited to have reverse osmosis drinking water! Highly recommend Atlantic Blue to anyone looking for water testing or treatment!
- LKLarry KimmelOct 9, 20255.0Brian did a great job. He carried 10 bags of salt a long distance from the truck into our house, down the basement steps, and all the way to the other side of the house and stacked them neatly. I was exhausted just watching him.
- CMChrissy MurphyOct 7, 20255.0Brad was extremely thorough and explained everything that was done. He also made a suggestion of using different salt than we had been using and why it would be better to use another type of salt. Very pleased.
- EPEunju ParkOct 5, 20255.0I was very impressed with the service! He was extremely thorough in testing the water quality and assessing the plumbing issue. Every step was explained clearly and handled with professionalism and great etiquette. I’d definitely recommend him when I have a chance.
- DFDrew FOct 2, 20254.0David was great! Fantastic customer service. The rest of the experience with Atlantic Blue was less than desirable. Atlantic Blue insisted on wanting to bring out heavy equipment to dig a 2’ hole after 2 steady days of rain. I absolutely refused, because of the damage it would have caused. They reluctantly hand dug, which took less than 20 minutes. Atlantic Blue also misquoted the work, not including cost for a retest. David graciously agreed to not bill it as it was their error. The Atlantic Blue team did not provide the proper vial for testing for chlorine runoff, and the oral directions were woefully inadequate, which I learned 8 days later when I was still running off the well. David was the only professional with whom I interacted through what was a 12 day process. I would choose another company to work for, David. You are far better than the rest of that team! FOLLOW UP: I received a call of concern from Ned today. He asked about my experience, listened, and handled this very professionally. He shared his thoughts about discussing some aspects with various employees involved in this process, and re-training to improve the performance of his team for all customers moving forward. I commend their willingness to improve. Thank you for your follow up, and for taking the time to listen. It is appreciated! I therefore changed your rating from 2 to 4 stars.
Frequently Asked Questions About Atlantic Blue Water Services
What services does Atlantic Blue Water Services specialize in?
Atlantic Blue Water Services specializes in the installation and repair of well pumps, pressure and water treatment systems, and offers select plumbing repair services.
How long has Atlantic Blue Water Services been serving the Baltimore and Harford County areas?
They have been proudly serving the Baltimore and Harford County areas for over 75 years, with the current company established in 1994.
Where is Atlantic Blue Water Services located?
They are located at 844 Ritchie Hwy, Suite 103, Severna Park, MD 21146, USA.
What are the operating hours of Atlantic Blue Water Services?
They are open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Does Atlantic Blue Water Services offer emergency plumbing services?
Yes, emergency plumbing services are among the categories of services offered by Atlantic Blue Water Services.
In which areas does Atlantic Blue Water Services provide service?
They provide services across Maryland and Pennsylvania, including counties like Anne Arundel, Harford, Montgomery, and York, among others.
Which nearby healthcare facilities can customers visit when coming to Atlantic Blue Water Services?
Nearby healthcare facilities include SP Docs hospital, Severna Park Physical Therapy, Schmidlein Ginsburg Hackett doctor practice, and Severna Park Family Chiropractic.
Are there any nearby recreational places customers can enjoy before or after visiting Atlantic Blue Water Services?
Yes, customers can visit the Severna Park Bowling Lanes and The Edge Dance Complex for recreation and entertainment.
Where can customers grab a quick coffee or snack near Atlantic Blue Water Services?
BD Provisions Severna Park is a nearby grocery store and coffee shop where customers can grab a quick coffee or snack.
How can nearby insurance agencies assist customers of Atlantic Blue Water Services?
Nearby insurance agencies such as Goosehead Insurance - Adam Scott, Nardone & Co, and Smidga Insurance Agency can help customers with insurance needs related to home water treatment and plumbing services.