Professionalism
Technicians are consistently described as professional, courteous, and knowledgeable, providing excellent customer service.
Timeliness
Customers frequently mention prompt responses and timely service, with many technicians arriving early or completing jobs quickly.
Communication
Technicians effectively communicate with customers, explaining issues and solutions clearly, which enhances customer satisfaction.
Mixed Billing Transparency
Some customers expressed dissatisfaction with unexpected charges and lack of upfront communication regarding fees.
Quality of Work
Overall, the quality of work is highly praised, although there are isolated incidents of incomplete jobs.