Honest Abe Plumbing

4.8
977 reviews

About

PlumberBathroom RemodelerHVAC Contractor
Master Plumber Abe has been servicing Maryland for the last 22 years. He learned the trade starting off as an apprentice working in local plumbing companies, honing his skills while envisioning opening his own business. Honest Abe Home Services is the realization of his vision. Since its establishment, the family owned and operated business constantly evolves and grows to be better and more encompassing year after year, based on the needs of our clients.

Location

Honest Abe Plumbing
11438 Cronridge Drive, Owings Mills, MD
21117, United States

Hours

Reviews

4.8
977 reviews
5 stars
914
4 stars
24
3 stars
9
2 stars
10
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and professional demeanor of the technicians, highlighting their willingness to explain processes and answer questions.

Reliability

Many reviews noted the punctuality and reliability of the service, with technicians arriving on time and completing jobs efficiently.

Quality of Work

The quality of work performed by Honest Abe technicians received high marks, with customers expressing satisfaction with thorough inspections and effective repairs.

Transparency

Customers appreciated the transparent pricing and detailed explanations provided before and during service, fostering trust in the company's practices.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences, particularly regarding misdiagnoses or issues with customer service follow-up.
  • MM
    Marshall M.
    3 days ago
    5.0
    Always give 100% communicate everything clearly and honestly and ensure quality of service. Everyone I have seen from chimney service to plumbing to heating has been stellar. They have earned my loyalty as a customer time and time again!
  • HY
    Hwan Yoo
    Nov 17, 2025
    5.0
    We had cleaning of the dryer vent recently. It was an excellent work. Alonso and Maikol, Father & son team, did a good job on cleaning and explained the process well, showing the pictures. Very satisfied!
  • VV
    V
    Nov 16, 2025
    1.0
    Dis-HONEST ABE **Beware of HONEST ABE - HVAC Division!** I had an extremely frustrating and disappointing experience with HONEST ABE Plumbing, Heating & Cooling - HVAC Division, and I feel compelled to share my story to warn others. In early 2024, I hired a reputable insulation company to blow fiber insulation into my attic. They thoroughly documented the process and took photos of the attic. No one entered the space after the job was completed until later in 2024, when I scheduled an Air Duct Repair Diagnostic with HONEST ABE. Two of their employees arrived to perform the diagnostic and, unfortunately, one of them stumbled while in the attic crawl space, causing a loud bang. I heard the sound but did not know what it was at that time. May 2025, a visible crack appeared in my ceiling below the area where I heard the loud sound. I reached out to my insulation company to investigate, and their inspector confirmed that the insulation had been damaged – it was "mashed" and disturbed. The inspector noted that the damage was likely caused when someone stepped on the insulation instead of properly pushing the insulation aside then moving it back in place upon exiting. Then the inspector stated that someone fell, mashing more insulation and causing the ceiling below to crack. The inspector took photos of the damage and sent them to me, and based on their findings. Given that HONEST ABE’s employees were the last ones to enter my attic, it is clear that they caused the damage. However, when I contacted HONEST ABE to discuss the issue, I was met with a complete lack of accountability. I left multiple messages and waited two months for the owner to return from Israel. Once I finally spoke with someone, I was told that they would not take responsibility because there was no “proof” that their employees were the cause of the damage. In essence, HONEST ABE said I cannot “prove” their employees were directly responsible for the damage. They would not acknowledge their role or take any responsibility for their actions that led to the damage. This is not only frustrating but dishonest and unprofessional. Since I did not trust them to fix the issue, I hired another company to repair and re-paint the ceiling. The repair cost me $600, and I believe HONEST ABE should be fully responsible for reimbursing me for that amount. **DO NOT TRUST HONEST ABE - HVAC Division.** Their refusal to take accountability and their unprofessionalism are completely unacceptable. They caused damage to my home, avoided responsibility, and left me with an unexpected cost that I had to finance. Save yourself the headache and hire someone else.
  • TW
    Trayce Wray
    Nov 13, 2025
    5.0
    Tim came to fix our HVAC as it’s been cutting out. We called another company but Tim handled the job and was very knowledgeable about everything. I would highly recommend him again and again
  • AL
    Athena L.
    Oct 28, 2025
    5.0
    We have been with Honest Abe for years and Brandon M has helped us several times. Brandon is very knowledgeable and always patient in explaining the work done or needed; he also showed us detailed photos of what he checked so we can see what work needs to be done. He also takes great care of the space and has everything back perfectly. It’s great to work with Brandon because we are confident in his expertise and trust he’ll take great care of us. *As a follow up, Maykol and Alonso did our dryer vent cleaning and they were great also. So friendly and professional. Great people and work all around 😀

Frequently Asked Questions About Honest Abe Plumbing

What services does Honest Abe Plumbing provide?

Honest Abe Plumbing offers plumbing, HVAC, home improvement, and chimney services.

What are the business hours for Honest Abe Plumbing?

Honest Abe Plumbing is open Monday through Thursday from 7 AM to 6 PM, Friday from 7 AM to 4 PM, and Sunday from 8 AM to 2 PM. It is closed on Saturdays.