Business Details
About
Garage Door Supplier
Fred C. Johnson Co INC is a leading provider of garage doors, garage door repair and maintenance, door openers, parts, and service within the central Maryland area. Based in Jessup, MD, we service Howard County, Anne Arundel County, Carroll County, Baltimore & Baltimore County, Montgomery County & Prince George's County, MD.
Location
Hours
Reviews
4.9
153 reviews
5 stars
144
4 stars
4
3 stars2
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and responsive customer service, highlighting the helpfulness of staff from initial contact to post-service follow-ups.
Timeliness
Many reviews noted the punctuality of technicians and the quick response times for service requests, often completing repairs on the same day.
Quality of Work
The quality of installation and repairs received high marks, with customers appreciating the thoroughness and professionalism of the technicians.
Transparent Pricing
Customers appreciated the transparent pricing with no hidden fees, often noting that the costs were fair and competitive compared to other companies.
Repeat Business
Several customers mentioned being repeat clients, indicating a high level of satisfaction and trust in the company's services.
- NSNancy Smith3 days ago5.0Excellent service. Arrived on time and completed repair within estimated time and cost. Honored 14 year old warranty. Even took the time to demonstrate semiannual garage door maintenance.
- PWPatty Williams4 days ago5.0We used them for years and their service is always great from start to finish.
- RHR HugNov 13, 20255.0I have used Fred C. Johnson for many years for various projects. This time I need a new garage door spring. They came out and replaced the broken spring on the same day I called them. The technician was very knowledgeable and friendly. I highly recommend this company.
- JRJeanene Perkins ReevesNov 13, 20255.0I highly recommend Fred C Johnson and the superior customer service Luke provides. He is kind, knowledgeable and diligent. He takes time to explain the problem, the fix and provide recommendations for potential future issues as he’s assessing the garage doors.
- KSKevin SpurrierNov 7, 20255.0Great service from the installation team of Mark and Damien. We are very pleased with the new garage door opener they installed. I recommend the Fred C. Johnson Co.
Frequently Asked Questions About Fred C. Johnson Co., INC
what brands do you work with?
We install and service top brands like Clopay, CHI Overhead Doors, and LiftMaster, but we also repair all other makes and models.
Why did my garage door spring break?
Garage door springs endure significant tension and typically last about 10,000 cycles (one cycle = one open and close). Over time, they can wear out due to regular use, rust, or lack of maintenance. Replacing springs is dangerous and should be handled by professionals.
Can I replace just one broken spring?
While it's possible, it's recommended to replace both springs simultaneously. Springs wear out at similar rates, and replacing both ensures balanced door operation and prevents future issues.
How often should I service my garage door?
It's advisable to have your garage door professionally inspected and serviced at least once a year. Regular maintenance includes lubricating moving parts, checking spring tension, and ensuring safety features function correctly.
What should I do if my garage door is noisy?
Noises often result from loose hardware, worn rollers, or lack of lubrication. Tighten any loose bolts and apply a silicone-based lubricant to hinges, rollers, and tracks. If noise persists, a professional inspection may be necessary.
How much does garage door repair typically cost?
Repair costs vary based on the issue. For instance, spring replacements can range from $150 to $350, while other repairs like cable replacements or sensor alignments may differ. It's best to obtain a custom Free quote from Fred C Johnson to get the lowest price for your seciifc need.
Can I replace a single damaged panel, or do I need a new door?
If only one panel is damaged and the rest of the door is in good condition, replacing just that panel is definately feasible. However, availability depends on the door's make and model, call Fred C Johnson with yoru make & model for free quote.
Why is my garage door remote not working?
Common reasons include dead batteries, signal interference, or the need for reprogramming. Replace the batteries first. If issues persist, contact Fred C Johnson and tell us about your particular issue.
What types of garage door openers are available?
There are several types: chain-drive (durable and affordable), belt-drive (quiet operation), screw-drive (fewer moving parts), and jackshaft (mounted on the wall, ideal for high ceilings). The best choice depends on your specific needs and garage setup
What brands does Fred C. Johnson Co., INC work with?
We install and service top brands like Clopay, CHI Overhead Doors, and LiftMaster, but we also repair all other makes and models.
Why did my garage door spring break?
Garage door springs endure significant tension and typically last about 10,000 cycles (one cycle = one open and close). Over time, they can wear out due to regular use, rust, or lack of maintenance. Replacing springs is dangerous and should be handled by professionals.
Can I replace just one broken garage door spring or should I replace both?
While it's possible to replace just one spring, it's recommended to replace both simultaneously because springs wear out at similar rates. This ensures balanced door operation and prevents future issues.
How often should I have my garage door serviced?
It's advisable to have your garage door professionally inspected and serviced at least once a year. Regular maintenance includes lubricating moving parts, checking spring tension, and ensuring safety features function correctly.
What should I do if my garage door is noisy?
Noises often come from loose hardware, worn rollers, or lack of lubrication. Tighten loose bolts and apply a silicone-based lubricant to hinges, rollers, and tracks. If noise continues, a professional inspection is recommended.
Where is Fred C. Johnson Co., INC located?
Fred C. Johnson Co., INC is located at 8306 Sherwick Ct, Jessup, MD 20794, USA.
What areas does Fred C. Johnson Co., INC serve?
We service Howard County, Anne Arundel County, Carroll County, Baltimore & Baltimore County, Montgomery County, and Prince George's County, MD.
What are the business hours of Fred C. Johnson Co., INC?
We are open Monday to Friday from 8:00 AM to 4:00 PM and closed on weekends.
Which nearby places can customers visit along with Fred C. Johnson Co., INC?
Customers visiting Fred C. Johnson Co., INC in Jessup can also visit nearby businesses like RPG Squarefoot Solutions (office equipment and retail), Digital Color Ink LLC (wholesale and professional services), and Metropolitan Rolling Door Inc (garage door services and home improvement).
Are there useful local services near Fred C. Johnson Co., INC for customers?
Yes, nearby services include Restoration 1 of Columbia-College Park-Annapolis for automotive services and repair, and Doyle Moving Services for storage and moving needs, convenient for customers managing property or relocations in the area.
What payment options does Fred C. Johnson Co., INC accept?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.