I strongly recommend avoiding this builder. In less than a year, my home has experienced numerous issues, including a leaking roof, faulty electrical work, inadequate floor insulation, a driveway that needed to be repaved, and poorly installed drywall. I have submitted seven warranty claims, but only one has been addressed. Despite multiple phone calls and emails to the warranty department, I have received little to no response. Several repairs remain unresolved and have not even been scheduled.
MS
Michael Solomon
May 16, 2024
In February 2024, my wife and I began our journey find our newly build home with Stanley Martin, and the experience has been excellent. Marcus and Lovin, the on-site sales staff, have provided outstanding customer service from our first visit up to today. The construction team has been great to work with, and even now, after closing, they continue to assist us with our follow-up walkthrough and repairs.
As first-time home builders, we did our research thoroughly. We visited the Stanley Martin community day and night, talked to residents, and observed the neighborhood. Ensuring a safe and welcoming environment for my wife, kids, and family is a priority. From our research and firsthand experience, I can confidently say that any one-star reviews of this neighborhood are unfounded. Such reviews do not recognize the continuous effort Stanley Martin puts into building a great community.
Regarding the community, we feel very safe here—much safer than when we lived in DC. If you are a one-star reviewer, I'd be interested to see how you rate other neighborhoods like DC and VA. We walk our dogs at any hour without fear, and I'm often out as early as 5:30 am. I see packages left on doorsteps, car windows down, and garage doors open without any issues. Our neighborhood is safe, and the residents look out for each other. It's disheartening that some judge the community based on one or two isolated incidents that were not Stanley Martin's fault. Such incidents can happen anywhere. As newcomers, we need to remember that we are joining an already established neighborhood, we did not discover it and Stanley Martin feels the same way because they have openly discuss issues with the community. We have a responsibility to help improve safety and be a welcoming addition while respecting existing residents and schools.
Hyattsville is a fantastic community with rich cultural diversity. I lived here more than 25 years ago, and it's wonderful to see the positive changes. The New Metro (green, yellow, and soon the purple line) is within walking distance, DC is just 10 minutes away, and there are restaurants, a movie theater, and shopping options nearby. Beltway routes are also conveniently close. It's the perfect location.
If you’re considering buying a home here, don't let 1 star reviews deter you, they should have done more research or lived in a gated community with round the clock security and even then they would have had an issue as well. This is a great community on the rise, and the homes are beautiful. You will love it! Michael