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Cynthia Heidt
Apr 14, 2026
Monocacy Chimney Care (MCC) has been servicing my woodstove and pellet stove for a number of years. The crews are knowledgeable, polite, competent, and tidy. The crews review the chimney internally and externally using cameras to document findings and conditions. Their recommendations are always fact based and supported by the pictures taken internally and/or while on the roof. Year over year MCC has been a partner providing great service in my home. This year, there was an oops with soot on my rug (cream wool). When I noticed the soot after the fact, I spoke to customer support (Emily) and was directed on how to handle the soot from my end. Once customer service spoke to MMC leadership, they jumped into action to have the problem resolved. The rug was sent out for cleaning and replaced in a timely manner. MCC paid the bill without hesitation. MCC went over and above to fix the problem and make it more then right. I have worked with numerous contractors that slow walk solutions and I am delighted to report this was not the case w/ MCC. I was so pleased and put at ease by the corporate response. MCC will solve a problem as if your home was theirs. They are professionals that know the chimney care business and operate at a high-level of excellence.
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jesse kreis
Jan 22, 2026
My woodstove was not burning efficiently and wasn’t heating my house correctly. Chris came out and fixed the problem within minutes. Now my wood burns slower and house gets warmer. HIGHLY RECOMMENDED
A quality company with an owner who cares, is extremely knowledgeable, and will go out of his way to make sure you are taken care of. I highly suggest using Monocacy! They did a great job for a good price on my install and will be using them for all future cleaning and fireplace/ chimney needs going forward. Thanks Monocacy!
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Marcia Crowl
Sep 23, 2020
Great job on the repairs of our chimney clean up and fantastic job of installing our chimney liner. I give them 5 stars!
I am a Real Estate sales agent. My first knowledge of Monocacy Chimney Care was when they did an inspection for a buyer on one of my listings. They seemed honest, fair and knowledgeable. Then a year later I had another listing that the buyers use a different company for inspection and seller received 3 bids for estimates. Monocacy Chimney Care felt to them to be the fairest, fastest and most available for communications. It gave a peace of mind for all. They did a fantastic job and explained everything of what they did and why. Very friendly, very fair. They are at the top of my list of who to call.