Next Day Floors has been owned and operated by the Helman Family in Baltimore, MD since 1960. Founder Mark Helman’s vision of providing everyone who walked in the door with the friendly attention they deserve, combined with exceptional quality and choices in flooring at affordable prices, is what kept customers coming back. With the emergence of shop-at-home and competition from national chains in the early 2000s, the company delineated by utilizing its original brand name Carpet Fair for commercial services and Next Day Floors for consumers. Today, with the same entrepreneurial spirit as its founder, the company now offers interior design services along with a robust product offering that includes cabinets, countertops, blinds and more.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.