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Prime Plumbing

4.8
(2356 reviews)

Business Details

(443) 741-1129
https://primeplumbingmd.com

About

PlumberDrainage ServiceSeptic System ServiceWater Heater Service
Looking for reliable plumbing services in the Greater Baltimore Area? Prime Plumbing delivers top-rated solutions with a customer-first approach. From expert sewer and drain services to water heater repairs and installations, our skilled technicians handle all your plumbing needs efficiently and professionally. We’re committed to providing long-lasting results and ensuring your satisfaction with every job. Trust Prime Plumbing for dependable service and experience why homeowners and businesses choose us for exceptional plumbing care. Contact us today for fast, reliable plumbing solutions!

Details

  • Onsite servicesAvailable

Location

Prime Plumbing
7617 Baltimore Annapolis Boulevard, Glen Burnie, MD
21060, United States

Hours

Reviews

4.8
2,356 reviews
5 stars
2,189
4 stars
88
3 stars
17
2 stars
7
1 star
55

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians were frequently described as professional, knowledgeable, and courteous, providing clear explanations and maintaining a friendly demeanor.

Service Quality

Many customers praised the quality of work performed, noting that technicians went above and beyond to ensure issues were resolved effectively.

Communication

Customers appreciated the clear communication regarding service timelines and updates, although there were some complaints about scheduling and follow-up.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, feeling that some services were overpriced or that estimates were inconsistent.

Mixed Experiences

While many customers had positive experiences, there were notable instances of poor service and misdiagnosis that led to frustration.
  • LL
    Lacey LaSpina
    2 days ago
    5.0
    Corbin and Dominique arrived early and did a perfect job. They found an additional existing problem and called it in to their office and fixed it. They went to the store multiple times to fix the problem. They stayed until past 9:30 pm to fix each and every problem. They kept us informed every step of the way. Highly recommended using this company for any needs.
  • MA
    michele anderson
    Feb 17, 2026
    5.0
    Just wanted to thank each and every person who helped two scared seniors get their 90 year old house's plumbing back on track. The job they worked on was a formidable one, but they were absolutely amazing! Also, the people at Prime Plumbing knew my sister had just passed away a day before this all happened and we were dealing with grief, so they expedited everything and also sent the most beautiful bouquet of flowers in honor her...The Andersons
  • DG
    Debi Gamber
    Feb 12, 2026
    5.0
    Prime Plumbing replaced our water main and did a fantastic job. The entire process was very easy. When they came out for the initial appointment they provided a quote and even offered convenient payment options. Once the contract was signed they scheduled the appointment. They did call the morning of the appointment to let us know they would need to reschedule for the following day, which was not an issue at all. When they arrive they explained what they would be doing, how they would do it, and provided updates along the way. The job was complete in a few hours. I would highly recommend them for your plumbing needs. Thank you Jordan & Prime Plumbing!
  • JB
    Justin Bloch
    Feb 12, 2026
    5.0
    The previous plumbing company we used really put a hard sell on their maintenance package, so when we needed our water heater replaced, I decided to check out Prime Plumbing because I liked their billboard with the guy and his son on it. A tech (I think it was Steve) came out to give us an estimate and I really appreciated his honesty and how he laid things out and went through the options with us, explaining how what they would install would be different than what we might get from other plumbers. The plumber who came out to install the heater, Bryan, was friendly and efficient and before we knew it, our leaking unit was replaced, all without being pressured into a subscription service. We'll definitely be calling on Prime again in the future!
  • TR
    Tammi Robinson
    Feb 3, 2026
    5.0
    Bryan Reece came through with a really great solution to a complicated problem! Since buying my 100-year-old house, I’ve had so many plumbing issues. The sub-freezing temps led to frozen pipes, but the issue was only in one bathroom. I had JUST done some renovations in my kitchen and the affected bathroom, so he found a creative solution that didn’t require cutting into my drywall (that was just installed and painted four months ago)! I am so grateful that he’s the plumber that came! He also replaced my water heater and brought it up to code nearly a year ago. He did a fantastic job! And I was ready to breakdown and cry less than 24 hours ago. What a difference a day makes!! Prime has really helped me out since I took the plunge into homeownership. And they’ve helped me navigate the awful, HACK plumbing job the previous owner left me with. Thank you, Bryan! 🙏🏾

Frequently Asked Questions About Prime Plumbing

What plumbing services does Prime Plumbing offer?

Prime Plumbing offers expert sewer and drain services, water heater repairs and installations, septic system services, and water softening equipment supply.

Where is Prime Plumbing located?

Prime Plumbing is located at 7617 Baltimore Annapolis Boulevard, Glen Burnie, MD 21060, United States.

Brand Certified Facts from Prime Plumbing

Prime Plumbing partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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