James A. Wheat & Sons, Inc.

Reviews

• JJ

  Jaime

  2 days ago
  5.0
  I recommend James A Wheat for plumbing repairs. The technician, Isak, was great at helping diagnose and fix our plumbing repair. He was on time, knowledgeable, and the issue was fixed.
• SP

  Suzanne Pawlak

  4 days ago
  5.0
  Ilya was very knowledgeable and I appreciated how much time he took to explain what was wrong with our current hot water heater and what/how it can be corrected.
• AG

  A.M. Gohari

  4 days ago
  5.0
  Isak came to my house my gas meter issues, he is very knowledgeable and experience was very outstanding, and also he is the loveliest personality of all.
• JD

  Jean Donahue

  Mar 29, 2026
  5.0
  I had Eagle maintenance done the previous day - and the next day I realized I had no heat & no hot water. I called James A Wheat & Sons, who had done the maintenance, and they sent someone within an hour to check it for me. The pilot light had gone out on my water heater so the repair was simple but the service was great! I felt like they appreciated me as a long time customer and they wanted to take good care of me. I especially want to acknowledge Isak Waktola and Tyler Jenkins, who took extra care and showed concern.
• HC

  Haley Chapman

  Mar 19, 2026
  1.0
  We were not pleased with our experience with Wheat & Sons. My husband and I bought two bathroom exhaust fans as we planned to replace them ourselves. We soon learned that they were not properly vented in our attic, so we called Wheat & Sons to provide a quote to install the fans and we also needed a new exhaust vent on our water heater. During the estimate appointment, I had the fans out on the kitchen table and asked the estimator if he wanted me to get them out of the box for him to do measurements, but he said, “no, I’m sure they’ll fit.” Between the bathroom exhaust fans and the water heater work, our quote was a little over $3k. Both the estimator and the technicians who came to do the work explained that one of our bathroom fans wasn’t working and if it needed to be rewired, they couldn’t do that and I would need to call an electrician. I completely understood. After the fans were installed and vented from our attic, there were gaps in the drywall around the fans. My husband called back to have someone come look at the work because we were now being quoted $500 to have this additional drywall work done. The man who came to look at the work just kept repeating, “this is why the contract states these were customer-supplied fans.” He said we simply hired them to install the fans that we bought, but if they had supplied the fans their guys would have measured everything to make sure it all fit without gaps in the drywall. I explained that I had asked the estimator if I needed to get them out of the box for him to take measurements and he said, “well he wouldn’t have done that because you asked us to install these fans.” When I asked for an itemized receipt, he said they don’t do those and the work was a flat rate. I asked if he could provide details on how much the water heater work was (since that included them providing supplies) and he said, “we don’t do itemized bills.” I explained the scenario and they fact that we had only bought the fans because we planned to do the replacement ourselves, but it was frustrating that there was no mention that if they didn’t fit they wouldn’t be responsible for that work or for anyone to bring up the other option of them supplying the fans to ensure they did fit. His answer was only, “well, we wouldn’t have told you that because you asked us to install the fans that you already had. That’s why the contract states they were customer-supplied.” No fine print with any explanation of what “customer-supplied” really means to them. If the other option had been presented to us, we likely would have returned the original fans to get our money back. I do understand that we asked them to install fans that we purchased, but the entire scenario was explained to the estimator and he was even asked about taking measurements. If he had explained at that point that they aren’t responsible if there are gaps in the drywall after and that the option to prevent that entirely would be for them to supply the fans, we at least would have had another option to consider. It was very frustrating that the man who came to look at the work seemed to be armed with only one response, which was, “that’s why the contract states they were customer-supplied.” Especially when the contract couldn’t even provide a breakdown of the costs.

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