Business Details
About
Equipment Rental AgencySunbelt Rentals
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Gaithersburg to get help with all of your equipment rental needs today!
Location
Hours
Reviews
4.1
48 reviews
5 stars
31
4 stars
8
3 stars
1
2 stars
1
1 star
7
- JJJamesApr 17, 20245.0Fantastic service
- IBIan BenjebaraJun 10, 20231.0Asked for a quote multiple times for some interior scaffolding equipment and provided an email address twice to Chris from sunbelt rentals in Gaithersburg, was told it was sent twice. No quote has been sent. This abysmal customer service has cost us a bid for a project. Would not recommend.
- RHRick HammondApr 30, 20215.0Very nice and organized
- VDValeria DmarcoJul 8, 20171.0So I get here at 11:26 after ordering scaffolding units and the guys take care of 2 people ahead of me. Then he says we can wait pass 12:01 for my box truck to load the pieces. He gives me an attitude and walks away. Why do they all have an attitude problem?
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool at Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay upfront. No extra deposit is required. You can also apply for a Commercial Credit account for more financial flexibility.
Is a deposit required for tool reservations at Sunbelt Rentals?
No deposit is required for customers without a line of credit. Payment information is collected at reservation but not charged until pickup. Credit customers may have a deposit held until equipment is returned.
Can I extend my equipment rental period at Sunbelt Rentals?
Yes, contact the branch to extend your rental. Additional time and charges will be added to your contract and payment method.
Can I return rented equipment to a different Sunbelt Rentals location?
Usually, equipment should be returned to the original rental location. Contact the rental store in advance if you want to return to a different location for assistance.
Does Sunbelt Rentals offer equipment delivery?
Yes, we offer delivery for a reasonable fee. You can specify delivery dates and provide instructions during your reservation.
What are Sunbelt Rentals' operating hours in Gaithersburg?
Monday to Friday: 6:00 AM - 5:00 PM; Saturday: 7:00 AM - 12:00 PM; Closed on Sundays.
What happens if rented equipment breaks while I'm using it?
Contact the branch or request service via your reservation page. Sunbelt Rentals can arrange repair or replacement. Rental Protection Plan (RPP) can be purchased for damage protection.
What services and equipment does Sunbelt Rentals in Gaithersburg offer?
We provide aerial work platforms, air compressors, earthmoving equipment, forklifts, landscaping equipment, generators, welders, pressure washers, and more, plus equipment training.
What nearby gas stations can customers use when visiting Sunbelt Rentals?
Nearby are Mobil, W Express, and Exxon & Mobil Stations, offering convenient fueling and automotive services for your trip to or from Sunbelt Rentals.
Are there dining options near Sunbelt Rentals in Gaithersburg?
Yes, nearby options include Krispy Krunchy Chicken (Cajun/American), Jazzy's Seafood (seafood and pizza), and Ay! Jalisco Tex-Mex Restaurant, great for a meal before or after renting equipment.
What other services or stores are near Sunbelt Rentals that could help customers?
Extra Space Storage offers self-storage nearby, Little Genie General Store for convenience and hardware needs, and Journey Garage Door provides garage door service.