PipeWorks Plumbing, Heating, Air & Electric offers expert plumbing, heating, air conditioning, and electrical services in Gaithersburg, Rockville, and North Potomac, MD. Our licensed and insured technicians specialize in faucet repair, gas line service, water and sewer line repair, electrical panel upgrades, EV charging station installation, and more. Enhance your comfort with our heating and cooling solutions, including air conditioning installation and indoor air quality services. With over 80 years of experience, we provide upfront pricing, financing options, and efficient same-day service. Contact us today for professional and friendly service!
Technicians are consistently described as professional, knowledgeable, and friendly, providing excellent service.
Customer Service
Many customers praised the responsive and helpful customer service, with specific mentions of staff being accommodating and communicative.
Efficiency
Reviews highlight the quick and efficient service provided by technicians, often resolving issues promptly and effectively.
Pricing Concerns
Some customers expressed dissatisfaction with pricing transparency, citing unexpected charges and high costs for services.
Reliability
The company is frequently noted for its reliability, with many customers stating they would recommend PipeWorks for future plumbing and HVAC needs.
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Tina Patterson
Dec 31, 2025
3.0
Jason was polite, professional, and thorough. He explained what he was going to do and how much it was going to cost after inspecting the area. He wore booties over his work shoes after he crossed the threshold of my home. After installing the replacement faucet, he tested the supply lines for several minutes to confirm that there were no leaks. The leak caused another issue -water damaged cabinet and ceiling. Jason informed me that he would inform the office, and a handyman from his team would be in contact. After being without a kitchen faucet or dishwasher for a week, Jason resolved the problem in less than an hour. The price was a little higher than other quotes I received, but the quality of service made this money well spent.
1/11/2026: I had to adjust the rating - no one followed up. I called in another company to look he water damaged cbinet and ceiling - they identified that the leak was also coming from a valve that wasn't addressed during the PipeWorks visit.
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Partha Sarathi
Dec 24, 2025
5.0
It was a great experience dealing with both the office staff and the technician, Jason. The job was done quickly and professionally. Thanks
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Elias Savada
Dec 1, 2025
5.0
Excellent service!
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L Banks
Nov 17, 2025
5.0
You won't find a better company. Stop Looking. They are honest, prepared, kind, and so many words that can't describe how much I would like to thank them. I had work done last year and was impressed. My neighbor just went through two weeks of calling several other companies in this area with horrible experiences of No-show appointments. Others with unreasonable price gouging estimates in the thousands of dollars without even sourcing the issues. I told her to call PipeWorks and she too was overjoyed. They seriously want to help and know how to do it. Best in the area hands down. And I don't do reviews. Paisley
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Loc Nguyen-Khoa
Oct 22, 2025
5.0
Technicians Elmer and Alex provide regular service on my HVAC systems. They are great at diagnosing existing and potential issues. They place the customer first and never engage in high pressure salesmanship to do unnecessary work. Scheduling service is very easy. Jonae is very responsive and professional by email or by phone.
Frequently Asked Questions About PipeWorks Plumbing, Heating and Air
What types of services does PipeWorks Plumbing, Heating and Air offer?
PipeWorks Plumbing, Heating and Air provides expert plumbing, heating, air conditioning, and electrical services including faucet repair, gas line service, water and sewer line repair, electrical panel upgrades, and EV charging station installation.
Where is PipeWorks Plumbing, Heating and Air located?
They are located at 8652 Dakota Dr, Gaithersburg, MD 20877, USA.
What are the business hours for PipeWorks Plumbing, Heating and Air?
They are open Monday through Friday from 7:00 AM to 7:00 PM and closed on Saturdays and Sundays.
Is it necessary to make an appointment to use their services?
Yes, appointments are required for their services.
What payment options are accepted at PipeWorks Plumbing, Heating and Air?
They accept American Express, Cash, Discover, Financing, MasterCard, and Visa.
How can I contact PipeWorks Plumbing, Heating and Air?
You can call them at +1 301-679-5000 or email info@gopipeworks.com.
Can I schedule an appointment online?
Yes, appointments can be scheduled online via their booking page at https://go.thryv.com/site/pipeworksservices/online-scheduling.
Which nearby gym can customers visit before or after their appointment at PipeWorks?
Customers can visit Supreme Athletics, a nearby gym and sports and recreation venue, which is convenient for those looking to work out near PipeWorks.
Are there any nearby building supply stores customers can access close to PipeWorks?
Yes, Vernon Heating & Air and Noble Exteriors are nearby building supply stores that customers might find useful for related home improvement needs.
What nearby services might be helpful for customers handling home projects alongside PipeWorks services?
Nearby businesses such as Senate Termite & Pest Control, Eco City Junk for junk removal, and RB Party Decorations for event supplies can assist customers with various home or event needs.