GAC Services

Reviews

• AB

  Abrahm Behnam

  5 days ago
  5.0
  Friendly, knowledgeable, efficient and a nice reminder why I love to go with GAC services. I have their subscription service for the second or third year now and the last three guys who have come I've always impressed me with how both knowledgeable and reasonable they are. Whenever I ask questions they are able to give me thorough explanations. Kevin is no exception.
• SS

  Sean Sauber

  5 days ago
  1.0
  I was a premier service member and this is my story… our heat was blowing cold for 2 days. I called GAC and they said it would be $119 to come and diagnose. They came on Sunday and stated the defroster board was bad and it was low on refrigerant. They would have to order the board. Total cost would be $1600 for the board and install and about 350 or so per pound refrigerant. They would call the next day to schedule follow up. Next day - no call. Two more days no call. I called and the woman could not get part department on phone for update. Said she would call back with info. Next day New Years Day. Following day - no call. O called in the morning and she could not reach parts department again. I called again later that day during business hours and got that useless Digital Anna. Left message. Now 4 days later - still no call!!! I finally called another service and had a fantastic experience. They said board was fine and refrigerant was fine. It was a bad thermostat. Total cost for diagnosis, two thermostats, and system setup - $510. Thank you Today Heating and Air. Good riddance GAC.
• HD

  Harsh Dave

  Dec 31, 2025
  5.0
  Philippe Elias (From GAC Services) did an amazing job maintaining my HVAC units. He thoroughly inspected the system, replaced and fixed the filters, and made sure everything was operating properly. He also took the time to guide me on filter replacement and shared helpful tips for extending the long-term life of the HVAC units. I highly recommend the GAC membership—it includes premium-quality filters along with excellent, reliable service. Overall, a great experience and outstanding workmanship.
• MM

  Mary McCune

  Dec 28, 2025
  5.0
  I highly recommend Wilmar for furnace repairs. He was incredibly professional, polite, and arrived ready to work. He diagnosed the problem, explained what was wrong in terms I could actually understand, and had my furnace up and running in less than an hour. I also really appreciated that he was courteous enough to wear booties to keep my floors clean. Five-star service! As a side note, I really respect and appreciate GAC for collecting food for the Manna food pantry. They will get my business for being civic minded.
• BC

  Bonnie Carr

  Dec 23, 2025
  1.0
  We had a complete furnace and air conditioning unit replaced by GAC that cost $14,000. When it failed to pass its WSSC inspection, one of GAC's technicians came back to work on the system. When he did, he spilled a purple "primer" solution all over our front entry runner, our basement stairs, and our basement carpet. When I tried to contact GAC directly to find out what the primer was made of so we could properly clean the rugs, no one in the company ever called me back. Meanwhile, the technician's "manager" told him to treat and scrub the rugs himself. Upon doing this, he ruined the rugs completely, rendering them unsalvageable. We have been a customer of GAC for over 15 years, and I am completely appalled at the way they have treated us in regard to this incident. When it came time to schedule our furnace replacement and then to collect payment, they couldn't respond fast enough. Needless to say, they have lost our business, and I will warn everyone not to use this company.

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